Premier Inn London Gatwick Airport

Hotels
Premier Inn
8.8 (122 reviews)
Crossway,West Sussex,London , London , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Technical issues with room
Slow service

Categories

Cleanliness
8.3
Generally clean, but issues highlighted with room maintenance.
Service
9.3
Many positive mentions of staff, especially Jin and Marwan.
Location
9.3
Excellent location opposite Gatwick's North Terminal.
Room Quality
8.3
Rooms were spacious and comfortable but had some technical issues.
Amenities
8.8
Self-check-in was efficient, but there were some service delays reported.
Value for Money
8.8
Good value considering location and services provided.
Food and Beverage
8.8
Food quality was good, but service was slow at times.
Overall Experience
8.8
Mixed stay with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:35

Property Description

Experience comfort and convenience at the Premier Inn London Gatwick Airport (North Terminal), your ideal retreat just steps away from the airport.

Perfect Location
Situated directly opposite the North Terminal, with seamless free transfers to the South Terminal, your travel plans have never been easier.

Spacious Comfort
Unwind in our generously sized rooms equipped with extra-comfy beds, ensuring you get the restful sleep you deserve before or after your journey.

Dining & Business Amenities
Enjoy delicious meals at our on-site restaurant, grab your favorite coffee from Costa, or take advantage of our business lounge to stay productive while you travel.

Don't miss out on the perfect blend of comfort and connectivity—book your stay today!

Important information:

Discounted parking available at the North Terminal short stay car park opposite the hotel - Car Park J. Cost: 25 GBP for 24 hours. Bring ticket to reception for discount. Height restriction: 2m. Coach parking available at South Terminal.
Exit M23 at J9 for Gatwick. Follow signs for Gatwick North Terminal, at North Terminal roundabout enter at Arrivals Road (2nd exit), turn right onto Northway (Drop Off point), hotel is located on the right. From South - follow M23 for Gatwick/London. Exit M23 at J9 for Gatwick. Follow signs for Gatwick North Terminal. At North Terminal roundabout enter at Arrivals Road (2nd exit). Turn right onto Northway (Drop Off point), hotel is on the right.,From Airport and Train Station (on foot) - follow signs for the North Terminal (take the transit from the South Terminal) and head to Drop Off point. Exit Terminal, the hotel is opposite the Drop Off point.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 122 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
P
PARKAR family_with_children in
9
Pros:

Good rooms, beds comfortable

Cons:

Very less space in rooms, breakfast time too short.

2026-08-08 via Nuitee
S
Shuhei family_with_children de
8
2026-08-08 via Nuitee
X
XIN family_with_children cn
9
Pros:

工作人员很友好,酒店的地理位置非常方便,出门就是Tram,距离地铁也很近。

Cons:

我没有明确的证据,只是给后来的客人提个醒,出门时一定要带上所有的贵重物品和钱。

因为我们在这一天有二百多欧元的现金不见了,而非常巧合的是当我们回到房间,惊讶地发现房间特意没有打扫,尽管我们没有任何提示说不打扫房间(出门时特意把免除打扫的牌子拿掉了)…… 所以这可能是一种巧合,但是是我们能想到的最不幸的巧合。

前台和工作人员都很友好,但是我们怕冤枉别人,只是自认倒霉,没有去查监控。我只能说,请务必对自己的钱财负责,不管去哪里,请随身把贵重物品和钱财带在身上,不要留在房间。

2026-08-08 via Nuitee
A
ANMAR YASEEN solo_traveller be
10
2026-08-08 via Nuitee
K
Ksanet family_with_children de
10
2026-08-08 via Nuitee
M
Melanie solo_traveller de
9
2026-08-08 via Nuitee
M
Mahdi solo_traveller ca
7
2026-08-08 via Nuitee
L
Laura family_with_children ca
8
Breakfast was great.
Pros:

Great location, breakfast was amazing

Cons:

Breakfast was great. Staff was very nice

2026-08-08 via Nuitee
S
Silvia family_with_children it
8
Ottimo compromesso
Pros:

Ottimo compromesso per hotel in città comodo per raggiungere il centro con al metro e parcheggiare macchina

Cons:

Stanza un po’ piccola avendo una tripla e un divano letto

2026-08-08 via Nuitee
M
Montse family_with_children es
10
Vacaciones en familia en Frankfurt
Pros:

Referente al hotel todo súper bien, muy cerca del centro y de la estación de trenes si quieres moverte a otros lugares. Referente a la habitación muy cómoda la cama y genial llegar y encontrarse el aire puesto. Y el personal muy amable, hemos ido con un niño y súper majos! Además la zona común, la sala de estar y bar, es muy chula!

Cons:

El barrio del hotel hay mucha droga, por la noche no recomiendo ir por el barrio, por el día mirar de evitar según qué calles de alrededor y listos, realmente esto no es culpa del hotel. Volveríamos sin dudarlo.

2026-08-08 via Nuitee
J
Jamyle couple de
9
2026-08-08 via Nuitee
C
Claude solo_traveller fr
8
Chambre hôtel proche gare
Pros:

Lits confortables
Chambre spacieuse
Au calme

Cons:

Accueil léger

2026-08-08 via Nuitee
N
Nikolaus couple de
8
2026-08-08 via Nuitee
L
Lemonas extended_group de
7
Pros:

Zimmer und Hotel an sich Top! Gute Anbindung zum Bahnhof und zur Bahn

2026-08-08 via Nuitee
B
barinas60 solo_traveller es
10
Pros:

la ubicación y lo limpio

Cons:

nada en especial

2026-08-08 via Nuitee
K
Kathy couple au
8
Clean budget hotel. Perfect for one night.
Pros:

Value for money. It was perfect for one night.

2026-08-08 via Nuitee
T
Tobias solo_traveller de
5
2026-08-08 via Nuitee
T
Tobias solo_traveller de
6
Cons:

Sauberkeit ließ zu wünschen übrig

2026-08-08 via Nuitee
C
Celina Maria couple ar
10
2026-08-08 via Nuitee
O
OH solo_traveller kr
8
2026-08-07 via Nuitee