Premier Inn Sheffield - Arena

Food was good - quite a delay on receiving it
Breakfast good.
Bed was comfy. Room was good.
Terrible smell coming from the bathroom and there was a slug in the toilet.
Great welcome

Staff were friendly enough. Had an issue with my breakfast being included in the morning as the staff who confirmed my stay didn't add it on my work allowance, which is frustrating to explain this in the morning.

The room, room 15, absolutely stinks of damp. It is so bad that all clothes, even unworn, needed to go straight in the wash when I got back as the smell as seeped into it.

Room was clean, breakfast was fine.

But won't stay here again due to the damp smell in my room.

Very convenient for the Sheffield arena .Staff were pleasant and helpful.parking was easy outside the hotel.The rooms were as expected and clean and we were happy with our stay and would recommend this hotel for anyone attending an event at the arena.

Don’t take room 18 storage room above woken up at 5am with constant things dragged accross the floor and banging noises ..

I stayed at this hotel last night. It really was exceptional! The Staff Paul, Lauren, Martin and Chef - name I didn’t get - were simply brilliant. Polite, friendly, professional and very helpful and funny. I’d had a very stressful business day and they made my evening relaxing and enjoyable.

Hard to write a review as such a mixed experience. The upgraded rooms a re good and quiet but (deliberately) not perfect. When they are at a reasonable price they are value but the price at this hotel varies massively due to events at the arena across the road.

On this occasion finding a parking space was near impossible as they use the hotel for event parking. Once inside you have to wait for bar staff to finish talking as they double as receptionists for the hotel. No problem with this when they are pleasant but the lad on Wednesday night was miserable, condescending and borderline rude. The ticketing for the car park went working so you have to pay online which is a faff.

The entrance and bar is scruffy and unwelcoming.

The premier rooms are a good upgrade on the standard ones and i like them apart from one thing. They deliberately reduce water pressure to save money but it means the shower experience is dreadful and it takes about 10 mins to fill the sink to shave.

All that said the top floor is very quiet, the beds are very comfy and you can get a decent sleep.

The room was very comfortable but it is the team at the hotel that make it a pleasure to stay. Always helpful and friendly...even when I asked if they could have a gentle word with the person in the room above due to how loud they had the base turned up on their music, they gently informed me that the sound was coming from a practice session in the arena!! Oh well, we are from down south so please don't judge us too harshly 😄.
The food was excellent too. Thank you and your fantastic staff for a fabulous stay. John and Sue Hoade

Very enjoyable stay, found all staff friendly and welcoming, particularly Kieron who was working in the restaurant in the evening and then again at breakfast the following morning. Kieron was very helpful. Would highly recommend this hotel.

What a breath of fresh air. A clean affordable,hotel,with the meal deal making it excellent value for concert or event goers across the road

Room spacious spotless and quiet. Menu basic but reasonable. Breakfast hot and plenty of if it
But as always it’s the staff. Hardworking but always with a smile. Well done

One of the best premier Inn I've stayed in great room lovely shower and the bar not to expensive 5mins walk to Sheffield arena ⭐⭐⭐⭐⭐

We've stayed at many premier inn in the last 15yrs. But this beats the lot, the reception guy was extremely welcoming and was so quick at sorting out our room to stay

We opted for meal deal upgrade he asked what time we said 5pm.. We walked in to dining room nothing was too much trouble for the young lady serving us. The food choice maybe could of been a little better, Nachos aren't the best.
But it was quick considering they started to get fuller quickly. As everyone like is was there was Katy Perry live at the arena here.

The room gets warm, but stick the air con on and it soon gets cool again

Next morning breakfast was pretty much the same, swift,attentive and great food

I told the staff at reception as we left just how good they are. I've written to the ceo many times of how crap Premier inn can be. But this hotel is a one off, and should be the blueprint for all
future Premier inn staff

Take a bow Premier Inn Sheffield Arena👏👏👏

Great service room was great and bed very comfortable. We always book meal deal definitely value for money and they considered my mobility issues and gave me a room on the ground floor with a shower. If anything but only a small thing it would be nice to have had streaming channels on the TV or be able to cast my phone to the TV but not a major issue. We have stayed here 4 times this year and wouldn't stay anywhere else for concerts at the arena

Excellent rapport with managers Fri eve ?Ben ? & Caitlin Sat & Sun & Kieran all 3 days. All worked really hard for group of 60, but nothing too much trouble. Had a great time. Made a working weekend very enjoyable, and rememberable. More than happy to stop here again.

The staff came across great so helpful and the room was amazing with a coffee and tea hamper with it and the sleep was the best I ever had

I had visited Sheffield for an exam. .Staying at Premier Inn Sheffield was a wonderful choice. I would definitely stay again!

Really enjoyed our stay, got upgraded to a better room. Room was clean and cosy with free chocolate and water..........

We had a two night stay here, 12 - 14 September, including meals, breakfast and dinner. We arrived early, were able to book the van in the carpark and then went for an area explore.
The room was large and clean. very quiet!
The food was great, same chef all three days, who did a great job. Dinner was very relaxing and quiet, a big thank you to Kieran who looked after us the two nights,
Only one slight niggle the shower head leaked a lot and needs replacing, Rm2.

Will stay here again when in the area.

One of the worst standard internet connections available in any hotel

Just had a lovely 2 day stay for bank holiday in August, big thank you to Mandy , Connor , Lauren, carlene the chef and Tracey and a special thank you to a young Samantha and her older sister becca. Tony T

We stayed for 2 nights for a long weekend to visit places in Peak District. Our stay was very comfy, the room was clean, silent and large enough for 3 of us. 3£ parking for a night was really nice which can be done on a kiosk panel in the reception easily. The stuff was very helpful and kind. The breakfast is absolutely worth to book rather than wondering around to find a place to eat, I think.