Premier Inn London St Pancras

Special thanks to Bascal who helped us when we needed during our stay! Hotel was clean and tidy as usual, and the overall experience was pleasant.

The location of the hotel is perfect for exploring London and you get the usual good quality, clean and comfortable rooms you expect at a Premier Inn but on this occasion I was disappointed with the customer service.

I have been several times in this hotel that every time it turns out to be a guarantee. The rooms are spacious and equipped with every comfort, fantastic beds, walk-in shower and what about breakfast: super.
The location is perfect just less than 5 minutes from King’sCross station and Euston.

Pascal looked after me and Karl after a gig great service too man 5 star food was great quick service very respectful highly recommend promotion

We stayed here for an overnight stay, self check in was quick and easy, room was comfortable and clean.
Self service breakfast was plentiful and lots to choose from.
A bit on the expensive side for one night stay for a premier inn at £174, and this was pre booked well in advanced months before, but the hotel was ideally located for us to catch the Eurostar early the next morning.

I always stay at exactly this Premier Inn because of many reasons. It started off because it's the most convenient area to arrive from Gatwick Airport (Thameslink train, direct), to buy things you may need quickly and at almost any time of the day and late evening (St Pancras Station is great for that) and to catch almost all of the tube lines (again, St Pancras Station and if not that one, then Euston station which is also within walking distance).
The hotel's check in / bar / restaurant / social area has been recently renovated and looks great, leaves more space than before and is very handy, too. Also you can get more tea and coffee etc. as well as - if needed - an ironing board and electric iron right there.
Staff were super welcoming and helpful and I was lucky I could do an early check in (by now you can opt for that right during the booking, but I had made my booking a long time ago, so I didn't have that. Still, it wasn't a problem).
The room was as always spacious and the bed so comfortable. Best sleep.
Needless to say I will book this hotel again on my next stay in London. :)

Super friendly staff at the reception desk! Very helpful and eager to offer solutions even in complicated situations.

The location is great for Eurostar.
There is no atmosphere to speak of. The hotel is bland. The staff are helpful and correct. The rooms are basic but clean and sometimes without a towel.

Great location for the Eurostar Great service excellent staff and comfortable room. Had a drink at the bar - very reasonable prices and quick service.

Good hotel, convenient for all main train stations, reasonable price, good utilities, pleasant enough. Great to leave bag in lockers.

This is one of the best Premier inn I have stayed in. We were due to travel on Eurostar today but due to canslation we needed a room for the night. We were checked in by the duty manager who I think was called Hammed but not sure. He was very professional and efficient and we got a room sorted. We had evening meal in the restaurant and were served by Nestor G he too was a credit to the hotel service was excellent and the food matched the service. I would definitely stay here again and would recommend the hotel and their staff. Thank you

Hotel close to the international train station and metro
Easy access
Spacious family room, but lacks a small refrigerator
Coffee and tea making facilities available
Iron and iron available
Helpful staff
Wi-Fi not great
Comfortable bed
Spacious bathroom
Hair dryer available

Staying for business. Pascal was very very helpful. Arranged a room for an extra night and others were also very helpful. Location ideal for London King’s Cross station. Stayed 2 nights for work. Quiet room and plenty of rooms for belongings.

This was our second stay here after surgeries at GOSH and it will be out last. The room was dirty with hair everywhere, not too be expected at any hotel room and had to ask for additional bedding which was provided quickly but still not what you would expect. The room was also very noisy, expect road noise given it's location and that is fine but above and on the corridor until gone 1am isn't acceptable and while it is due to guests clearly better sound proofing is required.

We booked the meal deal to include evening for convenience, regretted this, the restaurant was very hot, several tables complained but no action taken, service was very slow - 20 minutes wait for the table to be cleared between courses. The bill didn't arrive so went to walk out and miraculously two staff were there at the exit to collect payment.... Breakfast service was better but not saying much.

King’s Cross Premier Inn,

I came on my own just to enjoy a few drinks, not to stay overnight, and had such a lovely experience. The atmosphere was warm and welcoming, and I immediately felt comfortable. Pascal was absolutely wonderful — very attentive, friendly, and made sure I was well looked after the whole time. His service really made my visit special. I’ll definitely be coming back!

Another good stay at premier inn. Room was clean, reasonably spacious with comfy beds. This is not a luxury hotel but is a great base for visiting London. The staff was especially friendly and helpful particularly Pascal who tracked down hot chocolate powder for me on a Saturday night.
Their free WiFi is not great and even web surfing was slow. But we were not in the room much except to sleep so not a big issue and you could pay to upgrade WiFi if you needed.

This hotel is brilliantly located if you're travelling to Euston or Kings Cross by train. Plus, if you like to walk you can walk to covent garden, the river, regents park, theatre land, Marylebone etc. if not there are lots of transport options.

My husband and I stayed one night as we were going to a party. The hotel is convenient for St Pancras station. The staff were all very nice and helpful. We returned for a late night drink before bed and spent some time with Pascal who served us. He was very friendly and polite and we had a nice chat with him. Altogether our stay was just what we wanted and we will definitely stay again.

Great convenient location. Nice, clean hotel. The staff were kind and helpful. The manager was not hugely helpful and his staff were running themselves ragged! Restaurant was understaffed and the food was average. Terrible cocktails.

Great customer service when we struggled using the kiosk to check in. Surprisingly nice and clean for location and price point.

Didn’t eat it