Premier Inn Plymouth - Sutton Harbour

Hotels
•
Premier Inn
8.2 (61 reviews)
28 Sutton Road,Plymouth,Devon , Plymouth , GB
0333 321 1393
PlymouthHarbour.PI@premierinn.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service from staff
Good location
Cons:
Issues with breakfast
Problems with amenities

Categories

Cleanliness
7.84
Some guests mentioned issues with facilities, indicating a lower cleanliness rating.
Service
9.31
Numerous reviews praised staff, especially Ollie and Kay, for their exceptional service.
Location
8.85
The hotel is well-located in Plymouth, convenient for exploring.
Room Quality
8.3
Rooms are generally comfortable, though some reviews pointed out issues with amenities.
Amenities
7.83
Some guests experienced problems with amenities like air conditioning and Wi-Fi.
Value for Money
7.79
The cost of additional services and parking led to concerns about perceived value.
Food and Beverage
7.34
Breakfast wait times and quality were criticized, impacting the overall food experience.
Overall Experience
8.31
Though there were significant issues, excellent service and staff helped mitigate negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:48

Property Description

Discover your perfect getaway at Premier Inn Hotel Plymouth City Centre (Sutton Harbour), where the charm of coastal living meets urban convenience.

Ideal Location
Enjoy prime access to Plymouth's vibrant shopping scene and exhilarating nightlife, making it easy to explore everything this dynamic city has to offer.

Family-Friendly Fun
Experience unforgettable moments at the National Marine Aquarium or enjoy a leisurely picnic on Plymouth Hoe, perfect for creating lasting memories with your loved ones.

Comfortable Amenities
Unwind in style with our thoughtfully designed restaurant and sink into bliss in our extra-comfy beds, ensuring you'll feel refreshed for your next adventure.

Don’t miss out on this incredible experience; book your stay now and soak in all that Plymouth has to offer!

Important information:

Limited onsite parking, First come first serve basis. Cost: 6 per 24hrs payment on arrival. Parking Managed by Horizon Parking. Additional parking availible at Harbour Car Park PL4 0RA 3 min walk from the hotel.
Take A374 to Plymouth from A38 Marsh Mills roundabout. Follow signs for Coxside and National Marine Aquarium. Turn right at traffic lights after Leisure Park. Next to the Lockyers Quay Premier Inn, opposite Lockyers Quay TableTable. Please note: There are two Premier Inn hotels situated next to each other, this hotel is the larger of the two.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 61 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.31
F
Fussu • solo_traveller • de
6
2026-07-18 • via Nuitee
J
Jens • solo_traveller • de
8
Pros:

Gute saubere Stadthotel nur die Zimmer waren etwas klein.

2026-07-18 • via Nuitee
M
Magdalena • family_with_children • be
9
We stayed for a 1 night beacuse we are on road trip. But it met our expectations. Our batteries were fully charged, it h
Pros:

Clean, friendly staff, good breakfast, huge shower and quiet despite the fact that it is situated next to the train station.

2026-07-18 • via Nuitee
D
Dancho • solo_traveller • bg
8
Pros:

Близостта до центъра на града. Леглата бяха удобни, а персоналът - любезен. Паркингът е удобен, но платен

Cons:

Стаята беше малко тясна и имаше нужда от повече място за багаж. Иначе всичко останало беше наред.

2026-07-18 • via Nuitee
K
Krüger • solo_traveller • de
8
Pros:

War eigentlich alles okay

Cons:

Leichter schimmel im der dusche .
Frühstücksraum zu klein .

2026-07-18 • via Nuitee
G
Gabriele • extended_group • de
5
Für eine Nacht in Ordnung!
Pros:

Lage ist super!

Cons:

Antwort der Angestellten auf die Beschwerde, dass das Wasser in der Dusche kalt war!

2026-07-18 • via Nuitee
K
Kasia • family_with_children • pl
9
Pros:

Dobre śniadanie, miła obsługa, czysty pokoi

Cons:

Mały parking - nie załapaliśmy się na miejsce dla naszego samochodu

2026-07-18 • via Nuitee
K
KLAUS • solo_traveller • de
6
2026-07-17 • via Nuitee
M
MARIA CRISTINA • solo_traveller • es
10
2026-07-17 • via Nuitee
Y
Yuliia • family_with_children • de
10
2026-07-17 • via Nuitee
G
Gerhard Heckel • extended_group • de
8
Alles in Allem ein empfehlenswertes Hotel.
Pros:

Die Zimmer waren sehr sauber, das Personal äußerst freundlich und hilfsbereit, das Frühstück hat nichts missen lassen und war sehr lecker. Die zentrale Lage ermöglicht es, fußläufig in die Innenstadt zu gelangen.

Cons:

Das Hotel hat leider nur einen sehr kleinen Raum für Fahrräder, in dem wir unsere 4 E-Bikes nicht unterbringen konnten. Wir mussten deshalb die Räder auf dem dahinter liegenden Parkplatz abstellen und die Akkus zum Laden mit aufs Zimmer nehmen.

2026-07-17 • via Nuitee
N
Natalia • family_with_children • de
8
Pros:

Все было на уровне

Cons:

Мы прилетели поздно и приехали в отель в час ночи, и 15 мин ходили вокруг , потому что сотрудник где-то шлялся,

2026-07-17 • via Nuitee
W
Willem • solo_traveller • nl
8
Fijn hotel op toplocatie
Pros:

Behulpzaam personeel
Comfortabel bed

Cons:

Gelimiteerd parkeerplek
Ontbijt niet inbegrepen

2026-07-17 • via Nuitee
H
Henk • couple • nl
8
2026-07-17 • via Nuitee
N
Nicole • solo_traveller • de
8
2026-07-17 • via Nuitee
P
Piotr • family_with_children • it
1
State alla larga
Cons:

Abbiamo prenotato una camera per 3 adulti (genitori con figlio) secondo le opzioni disponibili. La prenotazione è stata confermata qualche giorno prima, poi all'improvviso mentre eravamo in viaggio verso la struttura abbiamo ricevuto informazione che purtroppo non possiamo stare in una camera in tre persone e occorre prenotare un'altra camera. Ma stiamo scherzando!!!! Due camere per 3 persone!!! Da evitare!!!

2026-07-17 • via Nuitee
H
Helena • family_with_children • se
9
2026-07-17 • via Nuitee
S
Seçil • solo_traveller • tr
8
2026-07-17 • via Nuitee
M
Mariusz • solo_traveller • pl
9
Pros:

Lokalizacja, dobre śniadanie

Cons:

Brak miejsca na parkingu

2026-07-17 • via Nuitee
H
Hayley • family_with_children • gb
10
Great
Pros:

Clean, good location, good sized room. Extra pillows

2026-07-16 • via Nuitee