Premier Inn Plymouth - Sutton Harbour

Hotels
•
Premier Inn
8.2 (61 reviews)
28 Sutton Road,Plymouth,Devon , Plymouth , GB
0333 321 1393
[email protected]

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service from staff
Good location
Cons:
Issues with breakfast
Problems with amenities

Categories

Cleanliness
7.84
Some guests mentioned issues with facilities, indicating a lower cleanliness rating.
Service
9.31
Numerous reviews praised staff, especially Ollie and Kay, for their exceptional service.
Location
8.85
The hotel is well-located in Plymouth, convenient for exploring.
Room Quality
8.3
Rooms are generally comfortable, though some reviews pointed out issues with amenities.
Amenities
7.83
Some guests experienced problems with amenities like air conditioning and Wi-Fi.
Value for Money
7.79
The cost of additional services and parking led to concerns about perceived value.
Food and Beverage
7.34
Breakfast wait times and quality were criticized, impacting the overall food experience.
Overall Experience
8.31
Though there were significant issues, excellent service and staff helped mitigate negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:48

Property Description

Discover your perfect getaway at Premier Inn Hotel Plymouth City Centre (Sutton Harbour), where the charm of coastal living meets urban convenience.

Ideal Location
Enjoy prime access to Plymouth's vibrant shopping scene and exhilarating nightlife, making it easy to explore everything this dynamic city has to offer.

Family-Friendly Fun
Experience unforgettable moments at the National Marine Aquarium or enjoy a leisurely picnic on Plymouth Hoe, perfect for creating lasting memories with your loved ones.

Comfortable Amenities
Unwind in style with our thoughtfully designed restaurant and sink into bliss in our extra-comfy beds, ensuring you'll feel refreshed for your next adventure.

Don’t miss out on this incredible experience; book your stay now and soak in all that Plymouth has to offer!

Important information:

Limited onsite parking, First come first serve basis. Cost: 6 per 24hrs payment on arrival. Parking Managed by Horizon Parking. Additional parking availible at Harbour Car Park PL4 0RA 3 min walk from the hotel.
Take A374 to Plymouth from A38 Marsh Mills roundabout. Follow signs for Coxside and National Marine Aquarium. Turn right at traffic lights after Leisure Park. Next to the Lockyers Quay Premier Inn, opposite Lockyers Quay TableTable. Please note: There are two Premier Inn hotels situated next to each other, this hotel is the larger of the two.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 61 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 7.83
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.31
T
Teresa Maria • solo_traveller • pt
9
Pros:

Quarto muito confortável e limpo.
Pertíssimo da estação de comboios.
Funcionários muito simpáticos, deixámos a bagagem na receção depois do check-out, colocaram etiqueta com identificação e foi gratuito.

2026-08-08 • via Nuitee
A
Anton • family_with_children • de
8
2026-08-08 • via Nuitee
T
Thomas Fobian • couple • dk
7
2026-08-08 • via Nuitee
S
Sum Ha Jessica • family_with_children • hk
9
2026-08-08 • via Nuitee
S
Sim • family_with_children • de
9
2026-08-08 • via Nuitee
E
Ekaterina • family_with_children • de
8
2026-08-08 • via Nuitee
A
Andrzej • family_with_children • pl
8
Dobry na 1-2 noce.
Pros:

Lokalizacja w centrum

Cons:

Problem z parkingiem - zablokowaliśmy ten hotel chcąc skorzystać z parkingu. Na miejscu okazało się, że parking jest bardzo mały i nie ma na nim miejsca. Musieliśmy odpłatnie zostawić auto na parkingu hotelu, który jest obok.

2026-08-08 • via Nuitee
• family_with_children • fr
8
Pros:

Proche du centre ville. Chambre climatisée

Cons:

Le parking trop petit et payant .
Un Ascenseur trop long.et inaccessible le matin

2026-08-08 • via Nuitee
O
Otero Alonso • solo_traveller • es
6
Pros:

La ubicación.

Cons:

Uno de los ascensores estaba roto todo el tiempo.

2026-08-08 • via Nuitee
P
pierre • family_with_children • fr
8
Hôtel très correcte, mais doit améliorer la qualité de la réception des clients
Pros:

Petit déjeuner très correcte

Cons:

Le réceptionniste n'était pas agréable à notre arrivée.
Nous avons eu un problème avec les draps du lit qui n'était pas propre malgré tout ils ont été réactif en nous changeant les draps tout de suite. La réceptionniste qui était là a été plus sympathique

2026-08-08 • via Nuitee
M
Michaela • couple • de
6
2026-08-08 • via Nuitee
P
Patrick • solo_traveller • de
5
Pros:

Die Lage des Hotels, Parkplätze direkt hinter dem Hotel, Lärmschutzverglasung, Klimaanlage, Freundliches Personal beim Frühstück (nette Asiatin).

Cons:

Nur 1 Kopfkissen. Zimmeröffnung per Handy statt mit Zimmerkarte.

2026-08-08 • via Nuitee
N
NIKOLAOS • solo_traveller • gr
6
2026-08-08 • via Nuitee
D
Dino • solo_traveller • de
10
Pros:

Sehr schöne Zimmer.

Cons:

Alles war gut

2026-08-08 • via Nuitee
R
Rusconi • extended_group • it
10
Tutto perfetto. Posizione centralissima, a due passi dal centro storico. Hotel pulito, Smart, staff gentilissimo.
Pros:

La cordialità dello staff
La posizione
La pulizia
Le camere

Cons:

Nulla

2026-08-08 • via Nuitee
B
Bertram • couple • at
9
2026-08-08 • via Nuitee
D
Damla • solo_traveller • tr
8
Pros:

Otelin konumu ve temizliği çok iyiydi.

Cons:

Giriş saati çok geçti.
Odalarda ütü, çöp kutusu gibi olması gerektiğini düşündüğüm bazı parçalar eksikti.

2026-08-08 • via Nuitee
K
kathleen • couple • gb
10
The hotel is clean and the room smells fresh. It’s got an airconditioning which is heavenly when outside temperature is
Pros:

It is very close to Hauptbahnhoff and a walking distance to the highstreet and major tourist sites.

2026-08-07 • via Nuitee
A
Ang • family_with_children • pl
8
2026-08-07 • via Nuitee
G
GEORGIOS • solo_traveller • gr
10
Pros:

One of the best that we have been,according to its price

2026-08-07 • via Nuitee