Premier Inn Chichester South - Gate Leisure Park

La estancia perfecta, todo limpio y cómodo, también muy tranquilo para descansar.
El personal muy amable.

Comfortable, clean room, very friendly staff and, amazingly, on on-site restaurant, the first we've come across at a Premier Inn! And the food at breakfast was excellent. The property location is a bit hard to get to, in the back corner of an industrial estate and not walkable, but still relatively convenient for the town.

Ive stayed at luxurious hotels in chichester (currently at harbour hotel as im writing this review) and I can say that premier inn is by far the best for a good nights sleep.

친절

Recently I stayed with my husband… I booked the Premier Inn because we had stayed at Chichester Gate earlier in the year.
We thought our experience would be the same as then, it wasn’t!!
Our first booking was in a Premier plus room, the most recent booking was in a regular room. What a difference!
Premier plus… Large, top floor, quiet, comfortable & clean.
Regular room… Ground floor (The hotel doesn’t seem to have sound proofing, so every single movement from above was heard) Unfortunately for us the room above us were extremely loud. It was quite late at night and so we asked reception if we could be moved. Reception said they would instead ask them to be quiet. Half an hour later the room was just as noisy as before. My husband went back to reception and asked again about the noises, the receptionist was quite reluctant but eventually said she’d go.. (she hadn’t gone the first time we’d asked btw).The noises stopped 15 mins later.
The regular rooms are also much smaller than the Premier Plus rooms, (much smaller than other Regular rooms in Premier Inn’s around the country also) Though this could just be the room we were in.
The cleanliness of the room wasn’t great, there was white fluff on the carpet on one side. My husband cut his foot on the door stop that had lost rubber stopper and had very sharp metal edges.
The heater didn’t work properly… The room was quite cold when we entered, so we turned the heater on and set the temp to 23°… the unit made a puffing noise intermittently but didn’t actually heat the room. During the night it would splutter into life occasionally, but ultimately we just had to stay cold.

We enjoyed our visit back in May, we didn’t enjoy this visit!

On our earlier visit to Chichester Gate Premier Inn we didn’t eat breakfast so I don’t have a comparison. All I can do is talk about the experience we had at our recent visit…
Thank goodness for Ethan… The breakfast server. What an asset to the company. If it wasn’t for him, our booking would have been a completely failure.
Ethan was bright, cheerful, professional, helpful and extremely hard working.
The breakfast was ok.. There was plenty of ‘continental’ offerings ( we were first to the restaurant so that was expected) but the cooked full English, though a great choice of ingredients, was left lacking. Mine was really pleasant, a little cold though, but my husband’s wasn’t, he’d ordered scrambled eggs and mushrooms with his full English, he had to drain the water from his plate into a bowl from the eggs and ‘boiled’ mushrooms, shame because the other ingredients were quite nice but again, cold.

So, apart from Ethan, this most recent stay wasn’t good.
If you need to book a room here, make sure you are in a top floor room, check everything works and don’t expect a friendly receptionist.

Quiet comfortable room, good breakfast and great service, particularly Chloe, who went that extra mile.
Handy for city centre and shops.
Always nice to visit

We had a 2 night stay booked. Didn't sleep at all. The room was so hot it was impossible to sleep. Air conditioning unit not working. Window facing main road so had constant traffic noise. The room was dark and grubby. No one on the desk when checking out so couldn't complain or highlight the faulty air con unit. Waiting 20 mins just to be seated for breakfast. Was ignored by receptionist who could not seat us. No juice left, no pastries left, coffee machine not working. The staff when they did appear were clesrly over worked. Not the standard I expected from PremInn.

I unfortunately left my Kindle and pocket diary when I , my wife and four friends stayed with you on the 1st October. On the telephone you confirmed that they were held in your safe and asked for a stamped and addressed envelope to enable you to return them.
This I duly sent but have still not received them. You have told me on the phone that they have been posted. Please check with the person concerned as to when they were posted back to me.
John Morley

A premier inn on a retail/leisure park near the train station. I booked a Premier Inn plus room (accidently) so room may have been a little nicer than standard. However I don't think the extra expense was worth it for us.
Breakfast was good, I liked the available tea pots and milk jugs which I've only seen in a couple of Premier inns before. The air conditioning in our room was a little 'gurgley' and noisy, however the windows can be opened but be aware the leisure park does attract some noise like cars/motor bikes revving at night. Staff were all lovely and overall the hotel was clean.

While it doesn't look like much from the outside, the Premier Inn Chichester South is a quite comfortable accommodation and a very good value for the money. I had no complaints. Good breakfast (prepared to order). The hotel is walking distance to the train station.

A standard hotel, with everything you need in it. Easy due to consistency and all clean and tidy.

Plenty of parking, easy to log car details zndvuts free. Maybe at worst 8 minutes walk gets you right into the centre so very handy.

Staff great, very helpful busy breakfast service but they coped really well....whilst keeping a smile.

Room was fine, location fine but customer service was terrible and breakfast service was an absolute shambles. On the day we were promised a refund on breakfast and have attempted contact several times to arrange but are just being ignored. I've stayed in plenty of premier Inns over the years, with no issues but the customer service attached to this one is absolutely horrendous

All in all a very pleasant two nights here. I was a little apprehensive when reading some reviews about the Devore and dirty areas. From the moment we arrived the two lady’s on reception were just amazing! Extremely friendly and we even had a bit of banter back and forth. We had friends coming to see us from nearby and there was no problem with booking a table (My daughter and her friend had pepperoni pizza and they were huge and very good)
Breakfast wasn’t the usual buffet arrangement but you could order as much as you want and to be honest as it was all cooked fresh it was better quality than a buffet. Yes some areas could do with a touch up but it was certainly not dirty. We would stay here again without any hesitation.

A slightly tatty room. Not as clean as usual Premier Inns . Breakfast was disappointing , as not a self serve hot buffet . Shame.

Other than a long wait at reception whilst the receptionist and senior member of staff discussed the ins and outs of a customers's booking. It only needed on person to do this and we had to wait!
Our room over looked the exceedingly noisy A27. With everything closed we could still hear and sometimes feel the rumble from the traffic.
We were advised by the manager to check the room with reception next time.
We use this hotel 2/3 times a year.
It's always a good place to stay.

The whole Premier Inn was shabby and for the price charged, I would have expected more. The whole place was tired and in some areas, dirty. Breakfast was almost inedible, even rings round a mug I picked up. I am pleased I booked in for just one night.

Stayed here many times in the past, as the location is excellent for us. We visit friends every year in Chichester, and for that purpose it’s perfect.

Staff are always friendly and helpful, breakfast is ‘cooked to order’ and always highly acceptable as well.

We stayed in a Premier Plus room, which costs slightly more. Bed very comfortable and the air con was needed as we visited during the heatwave.

My only criticism is that maybe the bathrooms could do with a refurbishment, as the bath, sink and toilet in our room looked ‘past their sell by date’.

But no real complaints and when we visit our friends again next summer, we will be back!!

P.S. wish PI would do a ‘loyalty’ programme!! We visit PI’s all around the country, and so often, we’d be due a free visit by now!!

Very close to the station, under 10mins and about 15 - 20 min walk to the centre. The room was very clean and spacious. We paid more for a better room so we could have air-conditioning. The staff were all nice and welcoming. The breakfast was standard premier inn quality which was good.
I had not been to a premier inn for ages and would of liked more explanation of where the breakfast was laid out and how the cooked breakfast ordering worked. A minor comment though, would definitely stay there again.

Clean room and bedding tea coffee making facilities in room. Nice evening meal and breakfast. Good position of hotel near all the town and amenities grandchildren love the nearby amenities especially the ten pin bowling and leisure complex. Have stayed there before.

In our opinion, the website is a deliberate con. We tried to booked a twin room which was ticked as done but you do not get a proper confirmation. Subsequently,when we arrived we were given a family room with one double, one single ‘child bed’. When we complained we were told that was what we requested and they had no other rooms available.So we had to reluctantly accept it. Coming down to reception later we heard another couple with exactly the same problem. I
believe this is deliberate because the hotel was subsequently full with working men so l think they were given our twin rooms with 2 single beds.
Breakfast is not brilliant the bacon l had both days must have been on the hot plate for a long time and gone thin and dry.
I never normally write reviews but as l said earlier , l am convinced the lack of proper acknowledgement of the booking is deliberate. We won’t be booking with Premier Inn again