Premier Inn Edinburgh - Princes Street

Great location on Princes Street with a lot of shops, restaurants and cafe nearby. A short walk from the airport tram stop. We arrived early and they looked after our bags, the reception staff asked for a charity donation at this time in a very nice way. When we left our bags at the end of our stay the girl said we needed to donate to leave our bags!

The rooms were big and bright, but draughty by the windows and the heating was poor, kept going off. There was a hole in the ceiling possibly from a water leak. A lot of dust in corners. Shower over the bath but the shower door was rigid making it difficult to get in and out.

After check in went down to order and pay for breakfast. The receptionist took forever to set it up and then when we went to breakfast they didn’t have our names on the list so had to ho back to reception.

Room was amazing, exceeded expectations for a Premier Inn. Perfect location, clean and Amazon view. Highly recommend book a Premier inn plus - morning view of the castle just perfect

This Premier Inn is perfectly situated. Great as a base to explore the city. The room was spacious and with an amazing view of Edinburgh Castle. The attached restaurant served a delicious breakfast daily - worth paying to have that included and it set us up for the day!
My only area of dissatisfaction would be the cleanliness of the bathroom which wasn’t great. Definitely an area to be improved on. A good dose of bleach and mould and mildew remover would have worked a treat!
Overall a wonderful stay - would recommend.

Paid £400 for premier plus, room was poor, towel rail hanging off, skirting boards in bathroom brown and poor quality, made to put a donation into great ormand street charity before they would look after our bags on last day (don’t mind giving to charity but should be my choice) staff not great, when you ask for a bottle of water which you get with premier plus your then told tap water is ok to drink! Maybe the case but you get bottled water for premier plus, next time will go to an air b&b for price or somewhere else, worst premier in we have stayed at, waiting for premier inn complaints to come back to us (still haven’t after 5 days which they said they would) Was offered to move rooms day before we left but seemed pointless!

Really good city centre hotel. The rooms we had were amazing - looked right across to the castle and were very spacious. would definitely stay here again if we come back to Edinburgh

Location excellent. Room brilliant. Service from staff superb. Breakfast delicious and good value, with lovely service. View of castle a real bonus.

A great place to stay in Edinburgh. Definitely worth paying extra for a room with a view of the castle. Although we were on a main road we weren't disturbed by the street/traffic noise. A comfortable bed and a good sized room. Staff are excellent and a warm welcome. A central location which means that everything is within walking distance.

Fantastic, centrally located hotel. The staff were so welcoming and polite. The room was lovely and clean. It was very quiet too. Perfect space for the three of us for the three nights that we stayed. Breakfast was fantastic. I am gluten free and was very looked after. Plenty for me and minimal that I couldn’t have. One of the best breakfasts at hotels. I gave this 4 stars as the bed was very hard. I’ve got hip issues so the bed aggravated them. The hard bed would suit some people. Everything else was 5 stars! 🌟 Great hotel. Tram is very close too and lots of shops, restaurants and all the attractions are on the doorstep! Great hotel!

A typical standard Premier Inn, good bedroom, comfortable bed and pillows.
Good bathroom with plenty of hot water for the shower, nice towels.
Excellent location, ideal for Bar and Block steak restaurant as it's part of the hotel.
Only thing if you want a night cap the bar is the in the restaurant at restaurant prices not your average Premier price, example £7.50 for a pint of lager.
Would recommend.

My stay at Premier Inn was truly wonderful. The staff were exceptionally friendly, and everything went smoothly as expected. One suggestion I’d like to offer is to consider adding a hand shower in the bathroom. Currently, only a fixed shower is available, which was slightly inconvenient. Aside from that, the entire experience was superb.
Thank you, Premier Inn team!

Stayed here for the weekend, had to almost fight to get the room cleaned/replenished bed made etc, as they were short staffed, not sure how that was my fault, the "double bed" was 2 single beds pushed together that came apart during the night, pretty annoying,

When we arrived on October 12th, we found towels and sheets dirty with something red, but the reception staff quickly replaced them and were kind and helpful.
The real issue came later: on October 16th, the man at reception said a donation to the hospital was MANDATORY to leave our luggage, WHILE four days earlier the girls hadn’t asked for ANYTHING.
The donation itself isn’t the problem ofc, what’s unacceptable is the lack of clear rules and communication within the team, which leaves guests confused and disappointed.

Breakfast was very limited

There are things to like and not like at the Premier Inn. We had a large room with a view of the Castle, a premium room with a sofa and chair. Not that much more expensive than a “regular” room. A queen bed was okay.

Much of the space in the room was wasted. The desk, just barely adequate in size, could easily have been bigger. There was one bench that served as a luggage rack, but there was no place else for a second suitcase. It ended up sitting slightly precariously on the end of the desk. All the space in the middle of the room was wasted.

There were plenty of plugs on the desks and nightstands. Lots of hotels fail this plug test. But there were only two USB ports in the room (one on each side of the bed), and both were USB-A ports. No USB-C ports anywhere. No USB ports at all on the desk.

The bathroom was big, but there was only one sink. There were not enough towel racks, and the room came without adequate towels for two people. More towels were readily available by asking, however. There was not enough room on the extended sink for two toiletry kits, although there was a hanger on the door that held another one. Curiously, there were no other hooks in the bathroom.

There was a night light in the bathroom, but it was too bright. There were NO electrical outlets in the bathroom at all. Never saw a hotel room before without a bathroom outlet.

There were no facial tissues anywhere, another hotel rarity.

Weirdly, there were two modestly heavy heaters in a closet. You had to take a heater out, plug it in somewhere, and then adjust it somehow to your taste. Want heat in the bathroom? Sorry. No electrical outlets in the bathroom! Even weirder, a heater turned out to be useful when shoes got soaked on a rainy day. Go figure!

Shower was okay (no tub), but it was mildly slippery, and there are no grab bars.

There was “free” wi-fi and premium wi-fi. The free version worked okay (but very slowly at times) with occasional outages and the need to reconnect. I got codes for the premium wi-fi, but I could not enter them because the wi-fi never prompted me for the codes so I couldn’t connect that way. Overall, the Internet here was below average.

There were two extra pillows in the room, so you didn’t have to ask for more. That was good.

Street noise was mildly noticeable, but I guess that’s the price you pay for a view. There was also some internal noise from showers in other rooms.

There were several coat hooks by the door. That was a nice touch.

There were two pieces of chocolate in the room, but both were milk chocolate rather than dark. Now I’m just getting petty.

Overall, the room was decent, but nothing wonderful. The lack of first-class Internet was the most troubling issue for me.

Would I stay in another Premier Inn? Maybe, but it would not be my first (or second) choice.

It was pre

Great location for site seeing and restaurants. The staff were extremely helpful and knowledgeable. The luggage drop off was handy.

ホテルに併設しているステーキハウスでモーニングを食べる事になります。私達は、朝も夜もここで食べました。思ってた以上に美味いです。
部屋は、普通にキレイです。スタッフは、フレンドリーで感じが良いです。

We travelled here by taxi from the airport so did not have the issue of car parking as it is not available at the hotel itself. This Premier Inn is in a great location near the opposite end of Princes Street to Waverley Station. There are many bus stops - and many buses - which stop outside of the hotel to take you down to Waverley if you do not wish to walk even though it is not that far. Elderly people might notice the distance though.

Breakfast - as always at a Premier Inn - was fabulous and there was plenty of it.

We booked a Plus room on this occasion which was quite roomy, certainly big enough for two people. This "upgrade" included a better version of WiFi. It was a bit hit and miss though - when it was good, it was great, however it dropped out a number of times which was quite frustrating. The need to log in each day with a different password also was frustrating.

The bed was very comfortable with pillows to match. We were disappointed at the lack of towels - we were not given bathmat or hand towels when we first arrived and these were only provided after we had requested our room to be cleaned a couple of days after we had arrived. The "cleaning" process apparently did not include vacuuming the floor either as it was not done.

Would I recommend - probably but only because of its location

Location was great - 12 min walk from Waverley train station, directly on a large shopping street with all the buses and trams, a 15 min walk to the Royal Mile. Lots of cafes and fast food options right next to the hotel. Check in and check out very easy and quick, staff was very welcoming. Room was spacious. I question the use of carpeting for flooring as it’s fairly rainy in Edinburgh so it obviously gets damp and musty when you come in the room with your wet shoes and coats. It would also have been nice to have somewhere to put your suitcase rather than on the floor.

The staff at the front desk need some customer service skills and seem to hate thier job. This firm 3 pm check in makes everyone wait in the lobby until the exact minute to book in. Crazy way to do things.