Premier Inn Weymouth

Usual comfortable room and bed, but definitely not worth the extra for a premiere plus room. No bath, poor wifi and one tea bag. The small fridge was a bonus though.

Very tired Premier Inn, my allocated room wasn’t available at check in . The check in was very slow creating a queue. My subsequent room smelt and was made up for a family with two additional beds limiting my space and only being able to access the main bed from one side . Good choice a breakfast but the food was warm at best and the coffee machine was also naff.

Just come back from one night stay, I have to stay I couldn't fault it , Yes it could do with a bit of tlc but overall it was value for money. The staff ere very helpful and friendly , the room was clean and tidy . We had dinner and breakfast did the Meal deal again value for money staff were very nice and food was good. Was in a good location a nice flat 30 min walk along seafront to the town centre. Would stay again.

Had a nice stay at Premier Inn Woking West for a family funeral.
Dissapointing that the restaurant was closed although we did have a nice breakfast and the bar closed at 9pm due to some issues they are having!
A big mention for the lovely girls Natalie and Tara on reception and Rosina who served the breakfast, they were all really friendly and looked after us well, thankyou x

I stayed here for 2 nights at the end of November. My room was on the 1st floor and i wasn't disturbed by any noise in the night as i have been when staying in a Travel Lodge! Room was immaculate, looked like a new bathroom suite. Everything was clean and fresh. My only gripes would be to turn the shower on you have to bend right down to the taps in the bath and as you do the shower just soaks you so you can't have a shower without washing your hair which was a nuisance to me as my hair is long and it takes forever to dry, just a design fault I think.
One other gripe was they don't have GB News on Freeview so i had to expose myself to the biased BBC news for a couple of days!
On a positive note all the staff on the front desk were so friendly and went out of their way to be helpful. I loved the pink room effect. The hotel is just across the road from the beach - its a nice walk then along the seafront to Weymouth.

Arrived Thursday 20th November for 7 nights. Booked in asked what time we would like dinner said 6.30 pm. No mention of the restaurant no gas for heating building or cooking. Building temperature was 10 degrees, very cold. Waited an hour for the main course we limited choice as no gas.
This continues for 6 nights as we could not get a hold of the manager, staff have no answers what we thought would be a day or two fix. Is still not fixed. Closed restaurant on Wednesday 26 November. Our 7th Night so we had a good meal at the local pub. With heat. Problem was that we could not get any information from team on find the manager. This establishment should be demolished. Not a place to visit in its current form food is very poor. Short staffed with little training including the management. Tara on the front desk is the only one that seems to be customer focused. Thank you Tara you are a Star

The location is great with easy access to the sea front and it's possible to walk into the main town along the sea front path. Parking is easy with the main car park behind the hotel.

The rooms and corridors are looking very tired and worn out.

In our room one of the bedside lights had been replaced, but with a different style of fitting, so it didn't match the others in the room. It just looked like a poor attitude to maintenance.

The worst part was the bathroom. The bath was clean but very stained. It looked as if the gloss surface seal has worn away and the exposed subsurface was very badly water-stained. It made us feel we really didn't want to get into it.

The hand-basin was very slow to drain away and when I looked down the plug-hole it was blocked - and looked quite disgusting! Clearly detritus has built up over time. In fairness, when it was pointed out to the receptionist, she promised to take a look, and she managed to clear it a little. However, it needs to be disassembled to clean it properly.

Generally the state of the room and Premier Inn's falling standards were very disappointing. There were no beakers or glasses in the bathroom and we were told they no longer supply them, although the receptionist did manage to find two glasses for us. . We had two bath towels but only one hand towel. My brother and his wife stayed at the same time and he reported the same in their room too. Disappointing and unnecessary penny-pinching because we both had to go to reception to obtain the missing towels.

Having suffered Brewer's Fayre breakfasts a few times in the past we decided not to eat breakfast there and went instead to the café in the car park behind the hotel. Much better value for money, a wider choice and very well cooked.

In the end, I felt sorry for the staff who were doing their best, but seemed to be constantly apologising and trying to fire fight problems that were clearly not their fault. Having had substandard experiences the last few times we've stayed at Premier Inns, this is the last time.

Our room was directly above the boiler room, we were disturbed with noise all night. The room was incredibly hot, we couldn’t open the window as it was situated directly above the flue. The hotel was showing as full and so we were unable to request a room change Unfortunately we were there for three nights which was hard work with the racket from the boiler room below. No decaffeinated tea or coffee options at breakfast. The internet was down for two of the three days. Very disappointing stay.

Had a lovely overnight stay here at Horsell. The staff were very welcoming (especially Tanya) and the room/bathroom were very good, in a peaceful location.
We look forward to returning soon.

Premier Inn Booking ref AEJ2971676 Hi I have returned from a night at your Weymouth Seafront hotel and would like to share my experience.
I have stayed in many of your hotels in locations across the uk over the years and have been very pleased with all aspects of the stay ,however the Weymouth Seafront room I stayed in was very dirty smelly and mouldy ,after using the bath I used the hand rail to get out and immediately had a black hand full of mould ,the shower gel dispenser had long hairs encrusted in some black mould-slimey scum ? I felt cleaner before I had a bath ! The toilet was also black in the pan not sure what this was ? When drying my feet I found my toes were entangled in long hairs , these were from a previous guest as I have short hair and were evident all over the stained carpet . It was just a short stay to use a bath and bed for the night however even my sleep was disturbed as the room was very hot and smelly ,fortunately the window could be opened but was very windy and noisy from the car park being outside. I tried to close the window and use the air conditioning however this was broken ! I didn’t complain to reception as I’m not a great fan of confrontation so I am leaving a message hear in hope that these issues are addressed for future customers. Please find images attached . Mr Thomas

Absolutely loved it! Staff great! Breakfast box thing was great! Albeit limited but very tasty. Hotel room was spotless!!

Special shout out to Eren I believe his name was. Fantastic guy- never stopped over my 2 night stay whilst we was there.

Everything was perfect and the team at the reception was amazing. Good food and great sleep . Big parking space and close to town centre

All good , everything was prefect. Car park was big , room was clean, front office was amazing, dinne and breakfast okay , I’ll coming back again

Worst premier inn I have ever stayed in !
Room and corridors filthy and carpet stained . Loo seat broken in bathroom and dirty and smelly. Bathroom fan broken nail clippings on bathroom floor and urine on loo seat
Corridors full of leaves which had blown in
No lift to first floor and heating only working occasionally
Coffee machine kept braking down in Resterant
The only redeeming point were the staff who were brilliant and did their best to sort out problems
Avoid at all costs !

Good afternoon. I have regularly stayed in Premier inns for about twenty years and using the Weymouth seafront since about 2014. I have suddenly realised on my break away this week that the nights are costing more but the hotel especially in Weymouth just seem to get worse.
Arrived at three to be told our room wasn't ready, but could have a ground floor room which we took.
Again every movement from above could be heard, the room again way to hot air con only went down to 19 degrees, tv remote had no menu and bath was dirty, damage to table and when I came to remove the duvet cover as I always do when I leave found the duvet to be filthy. Yes could of complained but then would have to waste time changing rooms. Do the rooms not get checked regularly to see if any issues. I have always put positive feedback on social media about the Premier inn and never negative especially because of the staff. I am certainly considering using other hotels now when we have short breaks away.

Stayed for a couple of days with the family ideally located between chessington and legoland. We have stayed here previously. Had a couple of meals in the pub and all staff attentive and friendly. Katie was especially good on the evening of 28/10.
Thank you

We have stayed here once or twice a year for the last six years . It has become more run down in the last 18 months . It’s clear to see the staff are expected to turn their hands to multiple roles and it appears they are somewhat overstretched. Carpets in hallways appeared grubby , we were firstly given room 219 which had a damp and musty smell. We stuck with it for the first night but after being out for the day and walking back into the unpleasantness I mentioned it to reception and was immediately offered a different room which was so much better. Toilets , plug holes and fixtures were not particularly clean and could have done with a little more attention to detail. Hopefully with the building of the new restaurant there will be some investment in the bedrooms.

We always stay at Premier Inn when we travel. We look forward to the beds and especially the breakfast. The staff at Woking West were especially great. The reception staff were very friendly and a special thanks to the amazing staff in the breakfast restaurant who went out of their way to make us feel welcome and very well looked after. Thank you.

Reviews almost put me off but glad I booked, comfy bed , friendly staff and excellent base to get to London via nearby train station and only 25 min drive to Thorpe park. No issues whatsoever, rooms clean, shower hot and powerful and quiet surroundings. Will stay again if need too.

All very good, easy check in and friendly team on reception.
Room was good, much better than a recent room we had in Wales!
Good all round service, cannot complain.
Breakfast was ample at the Brewers for breakfast.
Would come again for sure.