Premier Inn Birmingham City - Waterloo St

Hotels
•
Premier Inn
8.6 (66 reviews)
3-6 Waterloo Street,Birmingham,Birmingham,West Midlands , Birmingham , GB
0333 777 3903
birminghamccwaterloost.PI@whitbread.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Noisy environment
Breakfast quality issues
Limited amenities like a freezer

Categories

Cleanliness
8.15
Reviews mention cleanliness but also note issues like the absence of a toilet brush, indicating a lower score.
Service
9.15
The staff were consistently described as friendly, helpful, and professional.
Location
9.15
The location is praised for being ideal and central, close to key amenities.
Room Quality
8.65
Rooms were generally described as comfortable and clean.
Amenities
8.65
Positive comments regarding the comfort of beds and availability of essentials.
Value for Money
8.65
Room prices were mentioned as reasonable, contributing to a good value perception.
Food and Beverage
7.65
Some negative feedback about the quality of breakfast items.
Overall Experience
8.75
Overall a positive experience with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:05

Property Description

Experience the vibrant heart of Birmingham at Premier Inn Birmingham Waterloo Street, where every moment is a blend of comfort and convenience.

Exquisite Location
Nestled in St Philips Square, you are steps away from Birmingham's major attractions, including the Bull Ring shopping district and iconic venues like the Hippodrome Theatre and Symphony Hall.

Dining Delights
Unwind at our bar and grill, where you can indulge in scrumptious meals while enjoying spectacular views of the surrounding cityscape.

Spacious Comfort
Retreat to our thoughtfully designed rooms featuring extra-comfy beds, ensuring a restful night after your day of exploration or business meetings.

Don’t miss out on an unforgettable stay in the heart of the city—book your room today!

Important information:

No onsite car parking. Alternative parking available at: Snow Hill Station Car Park (B3 2BJ) - pay & display council owned car park. Cost - Mon-Sun: £18 GBP per 24 hours. 2.1 metre height restriction. Parking available 24 hours but Access to car park restricted to: Mon-Sat: 6am-11:30pm Sunday: 9am-9pm No access to car park out of these times. Street parking outside hotel - pay at meter (max 2 hours stay). Free parking between 7:30pm and 8:00am (please be aware that traffic wardens are on patrol frequently).
At junction 6 of the M6 exit onto the A38/Corporation St. Take exit towards West Bromwich/A41. Merge onto St Chad's Queensway. Take 2nd exit for Great Charles St Queensway. Great Charles St West bears left and becomes Livery St. Turn left onto Waterloo St.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 66 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.75
A
Ayşe • couple • tr
9
2026-07-25 • via Nuitee
J
Jana • couple • sk
10
Pros:

Vynikajúce matrace, veľmi pohodlné spanie, skvelé raňajky.

Cons:

Pri rezervácii bola uvedená cena včetne daní a poplatkov, po príchode bez môjho vedomia, mi z karty odišla platba cca 10€, dve noci/dve osoby na účet hotela, keď som sa pýtala na recepcii, informovali ma, že je to pobytová taxa.

2026-07-25 • via Nuitee
H
Hanna • solo_traveller • fi
8
Pros:

Location and price were great.

Cons:

It was a bit cramped with the extra bed in the room but again, the price was great. You could hear the traffic at night so light sleepers should bring earplugs.

2026-07-25 • via Nuitee
L
Lüftner • solo_traveller • de
6
Pros:

Die lage

Cons:

Sauberkeit

2026-07-25 • via Nuitee
G
Georgina Ko • solo_traveller • gr
10
Pros:

Πολύ καλή και βολική τοποθεσία! Κεντρικό και κοντά σε μέσα μαζικής μεταφοράς. Καθαρό και άνετο. Ευγενικό και εξυπηρετικό προσωπικό!

Cons:

Πολύ καθαρό ξενοδοχείο! Τα δωμάτια είναι πολύ καθαρά. Ωστόσο, κατά τη διαμονή, καθαρίζονται μόνο αν το ζητήσουμε. Θα μπορούσαν να καθαρίζονται χωρίς να ζητηθεί.

2026-07-25 • via Nuitee
T
Thi Phuong • family_with_children • de
8
2026-07-25 • via Nuitee
A
Artur • solo_traveller • ee
8
2026-07-25 • via Nuitee
C
Clop_ • solo_traveller • es
7
Pros:

Lo que más nos gustó fue la atención de los trabajadores. Tuvimos un problema con la habitación y nos ayudaron rápidamente

2026-07-25 • via Nuitee
H
Hillol • family_with_children • bd
8
2026-07-25 • via Nuitee
O
Olena • couple • ua
10
Pros:

Охоче поміняли номери, тому що було дуже шумно. Персонал дуже приємний

2026-07-25 • via Nuitee
R
Ruslan • solo_traveller • de
10
2026-07-25 • via Nuitee
L
lucia • couple • es
10
Pros:

Nos hemos dejado una chaqueta en la habitación y nos han ayudado a recuperarla en todo momento. Han sido muy atentos!

2026-07-25 • via Nuitee
I
isabel • solo_traveller • es
8
2026-07-24 • via Nuitee
V
Vaayu • solo_traveller • dk
7
2026-07-24 • via Nuitee
T
Tieanhom • solo_traveller • dk
10
2026-07-24 • via Nuitee
I
Ievgen • family_with_children • de
8
Pros:

Das Zimmer war sehr schön. Das Bett war gut und bequem. Das Wasser in der Dusche war richtig heiß

Cons:

Bei geöffnetem Fenster war die Straßenbahn deutlich zu hören

2026-07-24 • via Nuitee
T
Tieanhom • solo_traveller • dk
10
2026-07-24 • via Nuitee
E
Eglė • solo_traveller • lt
10
2026-07-24 • via Nuitee
F
Fabio • family_with_children • it
9
Davvero ottima scelta
Pros:

Posizione perfetta vicinissima alla metro, colazione top che offre tutto per ogni tipo di esigenza, davvero eccellente.

Cons:

Tutto bene, niente da ridire

2026-07-24 • via Nuitee
O
Oriol • family_with_children • es
7
Comodo y centrico sin lujos
Pros:

Camas muy comodas y ubicacion

Cons:

Habia que solicitar que te limpiasen la habitacion cada dia, sino no hay servicio de limpieza. Ascensores no muy limpios

2026-07-24 • via Nuitee