Premier Inn Aylesbury

Hotels
Aylesbury, England, HP19 9QL , Aylesbury , GB

Facilities

Self parking (surcharge)

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Poor service
Limited food options

Categories

Cleanliness
1
Some reviews mentioned clean rooms, but inconsistent cleanliness was noted.
Service
1
Staff were friendly and helpful according to multiple reviews.
Location
1
Location is described positively, close to amenities, but a bit of a walk to town.
Room Quality
1
Rooms were noted as lovely and comfortable, with some recently refurbished.
Amenities
1
Good amenities mentioned, though the coffee options were limited.
Value for Money
1
Overall value was considered good for the price.
Food and Beverage
1
Limited options for food, and some reviews mentioned late opening times.
Overall Experience
1
Overall experience was mixed due to service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 05:20

Property Description

Experience a delightful stay at Premier Inn Aylesbury, your gateway to comfort and convenience in the heart of Aylesbury.

Location, Location, Location
Nestled just minutes away from Jubilee Square and the Buckinghamshire County Museum, our hotel is ideally situated for both leisure and business travelers looking to explore the area.

Spacious Rooms
Unwind in one of our 64 modern and well-appointed guestrooms, designed to provide you with the comfort of home, ensuring restful nights and refreshing mornings.

Easy Access and Parking
Enjoy the convenience of onsite self-parking (subject to charges) and easy access to major attractions, including the stunning Waddesdon Manor and the scenic Chiltern Hills.

Don't miss your chance to experience this exceptional stay—book your room today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
L7770SFml Solo travel
10
I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incred
Pros:

I was here for a business trip, and I had such a wonderful experience. The place was fantastic, and the staff was incredibly friendly. I really loved the beautiful location and the cozy atmosphere of the hotel. A big thank you to the staff who made my stay so comfortable!

2025-11-22 via Tripadvisor
B
BenR925 Couples Canterbury, Kent, England
10
Comfortable & good value.
Pros:

We stayed for 2 nights in a Premier Plus room over a weekend & found it to be lovely & quiet. The room itself was very clean & comfortable & I'm guessing it was one of those recently refurbished. The complimentary water & chocs in the mini fridge were very welcome. The wi-fi was not the fastest.
Coffee was either in the form of a sachet via a kettle or a pod coffee maker. There was also tea available, as you'd expect. Plenty of extra sachets/bags available at the reception.
Plenty of free parking when we visited & the Horse & Jockey pub/restaurant next door catered for our evening meals. They are independent of the Premier Inn & weekend brunch/breakfasts don't start there until 10 am, so if you want an earlier meal, you'll have to look elsewhere - we went to the White Hart in town, which opens at 8 am.
The walk into town takes around 20 mins & is along a busy main road.
Dave at reception checked us in & was very friendly & helpful, as were all the other staff we encountered.
If staying in the area wouldn't hesitate to book in here again.

2025-11-17 via Tripadvisor
F
FarAway09949470857 NONE
10
Dartstournament at Aylesbury
Pros:

Nice bed. Clean room. Friendly staffTell us that there was more coffee availabale at the reception, we didn't know until we got back home. Mayby a cowork with some bakery or something for breakfast. We didnt have any food. The pub nearby was to late open for us. 10 O'clock was to late becouse we had an dartstournament at that time.

2025-11-05 via Tripadvisor
A
amywT1220OQ Family
10
Comfy stay - free parking
Pros:

An excellent stay, nice and quiet, lots of free parking, a comfy bed and some great staff. Kind, helpful and really keen to go the extra mile. Bernie was the best!! We ate at the horse and jockey next door for dinner which was close and good value. Room had a good coffee machine and free chocs!!

2025-11-03 via Tripadvisor
O
omarfA656IP Friends getaway
2
Lovely hotel but service was poor
Pros:

The hotel was lovely, but the service was poor. The receptionist on arrival was extremely unhelpful, dismissive and obnoxious about the problems we had. The service ruined the experience.

2025-10-27 via Tripadvisor
A
amandabP6579JE Couples
10
Stunning room Great staff
Pros:

Fabulous room spotlessly clean, well equipped and quiet. Easy to use air-conditioning and stunning bathroom with fabulous shower. Great nights sleep. Reception staff on check in (Dave I believe) was friendly, welcoming and helpful. Staff member on checkout was also very friendly
Nice pub just next door served a great breakfast good fuel before our journey home.

2025-10-25 via Tripadvisor
6
639JackieS Family Luton, Bedfordshire, England
10
Friendly staff and spotless room
Pros:

The reception staff on arrival and departure were very professional and friendly. The room was spotless and the cleaning staff were friendly. The room was very well stocked with facilities for hot drinks and bathroom supplies.

2025-10-19 via Tripadvisor
Y
Y7731HSwaynek Business
10
Premier Aylesbury
Pros:

Friendly service from Bernie on check in, comfortable, quiet stay.
Pub next door serves lovely meals at reasonable prices.

2025-10-15 via Tripadvisor
D
Dan partner
10
Pros:

Excellent location, frequent stayer at the hotel

2025-10-01 via Nuitee
E
E4423HFdaveh Family
10
BRILLIANT 5 STAR HOLIDAY INN - LOCATION & SERVICE
Pros:

12 WEDDING GUESTS AND FAMILY STAY AT HOLIDAY INN AYLESBURY 5th thru 7th Sept 2025.
We all wish to extend the biggest thank you to all the staff at this Hotel. Our experience and stay in our brief time there was nothing less than exceptional. I don't normally give feed backs, much less pick out individuals! However, this time I to thank Raj at reception the afternoon we all arrived. How he managed all 12 of us, each with their own individual special requirements and all speaking at the same time at him. How he kept his cool professionalism, well hat off to you Raj, just brilliant.
Then at meal times, again not an easy task for anybody handling 12, but the staff were outstanding. Three stand outstanding commitment to great service, Sanjaya (Chef) Most of us requested a curry, but with specific individual requests for varying hot and mediums strengths. Sanjaya, not one piece of curry left for clearing up! All was perfect, thank you, Unfortunately, did not get names of the Evening and Breakfast Staff on duty that Saturday 6th and Sunday 7th. All so very helpful, again trying to handle 12 with individual needs was just simply GREAT - THANK YOU ALL.
Finally, just wish to say I thoroughly recommend this Holiday Inn to all in the Bucks area wishing to find accommodation.
Dave and Sofia Troullinos &
ALL WEDDING PARTY GUESTS

2025-09-15 via Tripadvisor
D
dawnmA1955QD Business
10
Great service
Pros:

5* to the staff at premier inn including Bernie, all the staff are very helpful and I would stay again. Thank you. Very clean and new rooms

2025-08-28 via Tripadvisor
X
X5632GGpaulap NONE
10
Will definitely return to this hotel
Pros:

Lovely 2 night stay at Aylesbury Premier. Has recently been refurbished so all clean and fresh. Had a good nights sleep as the room was quiet. No air conditioning but not a problem as a fan was provided in the room. Breakfast is not available at this hotel but there is the pub next door which serves from 10:00 and is good value. Overall a pleasant experience which added to our trip. We will definitely be staying again on our next visit.

2025-08-28 via Tripadvisor
C
Carriehilton NONE Bexhill-on-Sea, East Sussex, England
4
Do not stay during hot weather
Pros:

Stayed on 13 August, when I checked in I was offered a sheet as an alternative to the duvet, which I accepted. When I got to the room it was very hot, 28.5 degrees, I put the fan on which was noisy. I did not sleep well, it was so hot, and put the fan on and off, but it was noisy and couldn't sleep with it on. When I got up at 6.30am it was 29 degrees. I asked for the Good Sleep Guarantee refund, and they declined under clause 12 of the T&C. They are in the middle of refurbing this hotel but without air conditioning. Strongly recommend do not book in hot weather. Part of car park closed off, outside needs TLC but the room was lovely just way too hot.

2025-08-15 via Tripadvisor
4
471carysw NONE
2
Dont bother when building work going on
Pros:

Staying in a building site wasnt the best when we came away for fun and relaxation. Dust everywhere.over powering smell

2025-08-05 via Tripadvisor
V
Voyage33937004874 Family
10
Staff were amazing
Pros:

Arrived Sunday the 3rd of August after a couple of stressful days to the warmest of welcomes even with the renovation work that was undergoing the staff were amazing the room was spotless and a massive thank you to Bernie and karen who welcomed us and booked us in early and was full of local knowledge they were amazing even with the work going on they went above and beyond a credit to the chain..many thanks

2025-08-03 via Tripadvisor
J
Jezmalta NONE Island of Gozo
4
A low end Premier Inn - without breakfast on weekdays
Pros:

I was fairly shocked to learn on arrivals there was no breakfast provided on weekdays which for a Premier Inn is poor - the sink didn't drain properly and taps had an economiser fitted so at best produce a spray not proper flow of water.

One good thing was given it was hot a fan was provided given rooms were not airconditioned. This was critical to be able to sleep.

This is a low grade Permier Inn, if I were them I'd sell it rather than have it drag down a typcially good performing brand on general standards.

2025-07-28 via Tripadvisor
E
E6464LGpaulm NONE
4
Overnight stay to visit friends near Aylesbury
Pros:

The welcome was nice and we were presented with a refurbished room.
However, the room had no air conditioning!
The bathroom door would not shut properly.
The shower was weak.

All unremarkable comments, you might think. However, dynamic pricing or not, booking at least a week ahead at almost £150 room only in a hotel that clearly wasn't full, this stay represented very poor value for money.

The follow morning, we enjoyed breakfast at the adjacent restaurant at a fair price. Upon leaving, I noticed the men's rest room was in a disgusting state.

2025-07-28 via Tripadvisor
K
katem984 Business Dublin, County Dublin
10
Thank you Bernie!
Pros:

Great renovation meant I had a lovely spacious brand new room. Hotel was also extremely clean. A special thanks to staff member Bernie who really went above & beyond to help me & is a lovely warm & helpful presence to have on staff. Highly recommended

2025-07-16 via Tripadvisor
A
apat1a NONE United Kingdom
4
Not your money's worth until the place has had a full refurb
Pros:

It's just the type of hotel where you sleep because you are passing through/doing something in the area.
That being said, our experience was poor and we feel we totally didn't get our money worth, considering a £150 charge, we found ourselves with: not a warm welcome (ok it was during the heatwave and the reception was essentially hell on earth but still); only 1 set of towels instead of 2 as if the booking hadn't been read correctly; the air conditioning wasn't working and we are fairly sure this was known because there was an old fan in the room (there was also a refurb going on in another wing of the place so would explain why it might have been cut).
There were only x3 sockets available and none near the bed, making it inconvenient for charging or if you had to be there for work.
As mentioned, there was a refurb so also the restaurant was closed and wasn't possible to get food, pubs in the area were shutting the kitchens at 9pm (pretty surprising and we are not from inner London) so that made it a rush in the evening and nothing to look forward in the morning after the night.

2025-07-05 via Tripadvisor
A
andywN6376NH Business
10
Excellent hotel especially Bernie
Pros:

The staff was amazing really helpful if I was stuck with anything or needed anything especially Bernie she was a amazing and would recommend it too anyone who is around the area and is looking to stay at a hotel and I will definitely be coming to stay here highly recommend this hotel 5stars from me 👍

2025-06-24 via Tripadvisor