Premier Inn London Gatwick Manor Royal

Hotels
Premier Inn
8.8 (67 reviews)
Crawley Business Quarter,Fleming Way,Crawley,West Sussex , Crawley , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Excellent customer service
Convenient location for Gatwick
Good room quality
Cons:
Unwelcoming reception staff
Issues with fire alarm

Categories

Cleanliness
8.26
Room was clean but there were issues with fire alarms that caused inconvenience.
Service
9.23
Customer service received high praise; staff were friendly and attentive.
Location
9.27
Conveniently located for Gatwick airport and public transport options.
Room Quality
8.72
Rooms are of good quality, with a pleasant environment.
Amenities
8.75
Amenities provided standard features typical of this hotel tier.
Value for Money
8.71
Room rates are reasonable considering the location and quality.
Food and Beverage
8.76
Breakfast staff were praised, and meals were described as decent and reasonably priced.
Overall Experience
8.73
Overall a good experience, despite minor reception issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:53

Property Description

Welcome to Premier Inn Hotel London Gatwick Airport (Manor Royal), where comfort meets convenience!

Proximity to the Airport
Enjoy the ease of being just a stone's throw away from Gatwick Airport, making your travel experience seamless, whether you're jetting off or returning home.

Endless Leisure Options
Recharge at K2 Leisure Centre or venture into the vibrant heart of London for world-class sights, or soak up the sun at the charming beaches of Brighton.

Dining and Comfort
Indulge in a delicious meal in our inviting restaurant, and drift off to sleep in our extra-comfy beds for a refreshing night’s rest.

Discover the perfect blend of comfort and connectivity—book your stay today!

Important information:

We have 86 parking spaces in total for guests, charged at £15 per night.
From Gatwick Airport - Exit North or South terminal and follow signs for the M23. Join M23 towards Brighton. From M23 (London or Brighton) - Exit J10, take Crawley exit at roundabout. At 2nd roundabout take 3rd exit (Langly Green). At next roundabout take 4th exit (Gatwick/A23). At the 2nd roundabout take 3rd exit (Fleming Way). The hotel is on the right. Frequent buses run from Manor Royal to Gatwick North & South terminals and Crawley town centre. To Manor Royal from either Gatwick terminal, follow signs for 'local public,buses (Metrobus)' then southbound buses from South Terminal or stops 11/12 at North terminal. Board route 100 towards Maidenbower and alight at Business Quarter or board route 10 towards Bewbush and alight at 'Fleming Way West'.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 67 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 8.73
R
Rene family_with_children dk
8
Det var fint med 1 overnatning og heller ikke mere
Pros:

God service i receptionen

Cons:

Morgenmads buffeten var mangelfuld brød kager og pålæg var meget kedeligt

2026-07-18 via Nuitee
K
KP Albion solo_traveller au
8
Pros:

Location was close to HBF which was good for us.

Cons:

All good.

2026-07-18 via Nuitee
I
Ingrid couple de
7
2026-07-18 via Nuitee
G
GiacomoIT solo_traveller nl
9
2026-07-18 via Nuitee
R
Rohner extended_group nl
9
2026-07-18 via Nuitee
V
VG solo_traveller lt
8
2026-07-18 via Nuitee
S
Sarah K. solo_traveller de
7
Pros:

Zimmergröße war in Ordnung. Betten waren auch gut.

Cons:

Die Gegend war eine Katastrophe aber dafür kann ja das Hotel nichts.

2026-07-17 via Nuitee
G
Güneri family_with_children be
7
The hotel is close to the train station, but the people around it, especially at night, were unsettling. I felt safe and
Pros:

When I arrived at the hotel, I found the surrounding area a bit unsafe. The hotel is close to the train station, but the people around it, especially at night, were unsettling. I was afraid to park my car on the street. Instead, I parked it in the other indoor parking lot between 20:00 and 07:00 for 4 EUR. The inside of the room was clean. There was tea and coffee available in the room. The towels were clean. There was no refrigerator. I felt safe and secure inside the room

Cons:

The hotel is close to the train station, but the people around it, especially at night, were unsettling.

2026-07-17 via Nuitee
K
Kymbat solo_traveller kz
8
Хороший отель на короткое пребывание
Pros:

Сама по себе отель понравился. Персонал очень приветливый и дружелюбный. Я несколько раз обращалась на ресепшн с разными просьбами, мне всегда шли на встречу и помогали решить мои проблемы. Завтраки (шведский стол) отличные, несколько видов хлеба, колбас и сыров, жареный бекон, яйца вареные и скрембл, несколько видов напитков, мюсли, йогурт, фрукты и тд. Очень чисто, все продуктые свежие. Персонал гостеприимный.
Постельное белье чистое. В отеле не были слышны звуки других постояльцев, было тихо и спокойно.

Cons:

У нас был семейный номер на 4-х. Комната довольно просторная. Но с 4-мя кроватями все же тесновато, нет прохода межу кроватями, изза этого неудобно каждый раз вставать и ложиться в кровать. Отель находится на улице с трамвайными путями, по которым трамвай ходит до глубокой ночи, изза этого очень шумно.
Кондиционер работает только в одном режиме. В период нашего пребывания были жаркие дни, и мощности кондиционера не хватало для хорошего охлаждения комнаты, было душновато.
Расположение отеля вызывает двоякое мнение. С одной стороны удобно, что он в 10 минутах ходьбы от жд вокзала. С другой стороны, контингент прохожих очень неприятный. Когда идешь в детьми по улице, немного опасаешься таких людей, которые пребывают в странном состоянии.

2026-07-17 via Nuitee
N
Nicole solo_traveller de
9
2026-07-17 via Nuitee
C
Charles solo_traveller de
10
2026-07-17 via Nuitee
Y
Yohan family_with_children de
10
Gerne wieder
Pros:

Es hat uns sehr gut in diesem Hotel gefallen. Es war sehr sauber . Die Klima hat sehr gut funktioniert.
Das Personal war sehr freundlich. Das Zimmer und das Bad waren sehr angenehm.

Cons:

Für uns persönlich war das Bett zu weich. Das Frühstück hätte für den Preis reichhaltiger sein können.

2026-07-17 via Nuitee
J
Joe Despinola solo_traveller ch
7
Pros:

Die Lage ist ziemlich gut und es hatte genug kostenlose Parkplätze

2026-07-17 via Nuitee
M
Martin solo_traveller au
10
Pros:

It was close to old town and nice and quiet and clean,
Breaky was good, coffee excellent, and staff very friendly.

Cons:

Nothing, it was great

2026-07-17 via Nuitee
M
Marilyne family_with_children fr
8
2026-07-17 via Nuitee
Y
Yuko solo_traveller jp
8
2026-07-16 via Nuitee
M
Marco family_with_children ch
9
2026-07-16 via Nuitee
G
GÜLSEN family_with_children tr
9
Otelin konumu, temizliği ve personelin ilgi alakası iyiydi.
Pros:

Otelin konumu, temizliği ve güvenli oluşunu sevdim.

2026-07-16 via Nuitee
S
Seweryn solo_traveller pl
9
2026-07-16 via Nuitee
S
Stephan solo_traveller be
8
2026-07-16 via Nuitee