Premier Inn London Gatwick Airport A23

Hotels
•
Premier Inn
8.2 (87 reviews)
Longbridge Way,Gatwick Airport, North Terminal,Crawley,West Sussex , Crawley , GB
0333 777 7271
Londongatwickairporta23airportway.Pi@whitbread.com

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Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High food prices

Categories

Cleanliness
6.59
Room smelt musky and the bathroom had issues, affecting the cleanliness rating.
Service
9.56
Staff were exceptionally friendly and helpful, particularly Gemma, enhancing the service experience.
Location
8.6
Convenient location for airport travelers, mentioned positively in reviews.
Room Quality
8.05
Rooms were comfortable, standard quality for a hotel of this rating.
Amenities
8.08
Amenities met expectations for a premier chain hotel.
Value for Money
7.54
Charged for items not received, but some mentioned good meal deal value.
Food and Beverage
8.59
Food praised as tasty with good service.
Overall Experience
8.56
Overall a positive experience despite some issues, elevated by staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Discover the ideal sanctuary at Premier Inn London Gatwick Airport, your perfect travel companion!

Convenient Location
Enjoy seamless travel with our frequent shuttle service to both North and South Terminals, making your journey stress-free and efficient.

Prime Sightseeing Opportunities
Whether you want to explore the vibrant heart of London, indulge in the beauty of Sussex, or wander the charming streets of Crawley, your adventure begins right at our doorstep.

Comfort Meets Culinary Delight
Unwind in our cozy rooms designed for relaxation and recharge with delicious meals from our on-site restaurant, ensuring you feel at home from the moment you check in.

Don't miss out on the ultimate stay—reserve your room at Premier Inn London Gatwick Airport today!

Important information:

120 spaces, including 9 disabled bays. Cost: 25 GBP per 24 hours. Car park is managed by Horizon Parking.
Large vehicles/lorries/coaches can be accommodated on request only (depending on how busy hotel/car park is).
From M23 (Jct9), please follow signs for Gatwick North Terminal at Airport Way roundabout. Take 2nd exit onto Longbridge Way and turn right at the mini roundabout into the hotel on the right. The hotel is on the right behind the Shell Garage. The shuttle bus G2 operates every 20 mins from 4am - midnight and bus G7 half hourly from Midnight to 4am, from both terminals to the hotel. 3GBP per journey for adults, children under 16 are free. On foot: Head towards the train station and take the free mono rail to North Terminal. Upon exit, walk in the opposite directions to the terminal and take the lift down to ground level, signposted 'Premier Inn'. You will see the Premier Inn North Terminal hotel outside. Turn left and follow the footpath past the hotel and turn right. Cross over the road to your left, continuing to follow the footpath towards the roundabout. Turn left signposted 'Premier Inn A23' and walk towards the Shell Garage. Cross over the road by the Shell Garage. There is a walkway to the hotel on the left side of the garage.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 87 reviews
Cleanliness: 6.59
Service: 9.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
B
Bharati • extended_group • de
9
Prima
Pros:

Frühstuck sehr gut

2026-07-25 • via Nuitee
C
Costas • solo_traveller • gb
10
Cosy hotel in excellent location
Pros:

Excellent location next to the station walking distance to the centre. Parking available outside (paid) the hotel. Comfortable beds.

2026-07-25 • via Nuitee
R
Rajab • solo_traveller • de
7
2026-07-25 • via Nuitee
R
Rohin • solo_traveller • be
9
2026-07-25 • via Nuitee
L
Lisa • couple • de
8
Pros:

Zentrale Lage

2026-07-25 • via Nuitee
E
Elvira • solo_traveller • de
4
Positiv hervorzuheben sind die gute Lage und die Sauberkeit. Aufgrund der Erfahrung mit dem Frühstück würde ich das Hote
Pros:

Sehr gute Lage des Hotels.

Cons:

Leider wurde ich jedoch sehr enttäuscht, weil meine Tochter und ich kein Frühstück inklusive bekommen haben.

Ich habe dieses Hotel unter anderem wegen der guten Lage und wegen des Genius-Vorteils bei Booking.com gebucht. Als Genius-Level-2-Mitglied sollte das Frühstück laut meiner Buchung inklusive sein. Vor Ort wurde mir jedoch mitgeteilt, dass das Frühstück nur gegen Aufpreis erhältlich sei. Leider wurde sich auch nicht wirklich bemüht, eine Lösung für dieses Problem zu finden. Dadurch sind meine Tochter und ich letztendlich ohne Frühstück geblieben, obwohl dieses laut meinem Genius-Vorteil inklusive sein sollte.

Außerdem sind die Türen beim Schließen sehr laut, was störend sein kann.

2026-07-25 • via Nuitee
C
Christian • solo_traveller • de
7
2026-07-25 • via Nuitee
D
Dzhabbarly • solo_traveller • de
6
Pros:

Хорошая локация

Cons:

Был запах в комнате. Чем то воняло.

2026-07-25 • via Nuitee
R
Robina • solo_traveller • de
10
2026-07-25 • via Nuitee
M
MD FAZLE MUNIEM • family_with_children • au
10
2026-07-25 • via Nuitee
F
Fanny • solo_traveller • fr
7
Cons:

Le parking payant à notre arrivée. En supplément du prix affiché.

2026-07-25 • via Nuitee
M
Micaela Maria • family_with_children • it
8
2026-07-25 • via Nuitee
J
Jessica • family_with_children • au
8
Pros:

I did not have breakfast in the hotel as I thought it was quite expensive

Cons:

the room was quite small.

2026-07-25 • via Nuitee
A
Ariane • solo_traveller • be
9
2026-07-25 • via Nuitee
M
Murad • family_with_children • dk
8
2026-07-25 • via Nuitee
Y
Yolgezer • solo_traveller • tr
8
2026-07-25 • via Nuitee
J
Jose Ernesto • family_with_children • mx
10
2026-07-25 • via Nuitee
F
Farid • family_with_children • ca
9
2026-07-25 • via Nuitee
W
wen • extended_group • cn
10
2026-07-25 • via Nuitee
N
Nicole • family_with_children • de
8
Wir haben uns sehr wohl gefühlt
Pros:

Das Personal war super nett und zuvorkommend 👍👍👍👍👍👍

2026-07-24 • via Nuitee