Premier Inn London Gatwick Airport A23

Hotels
Premier Inn
8.2 (87 reviews)
Longbridge Way,Gatwick Airport, North Terminal,Crawley,West Sussex , Crawley , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High food prices

Categories

Cleanliness
6.59
Room smelt musky and the bathroom had issues, affecting the cleanliness rating.
Service
9.56
Staff were exceptionally friendly and helpful, particularly Gemma, enhancing the service experience.
Location
8.6
Convenient location for airport travelers, mentioned positively in reviews.
Room Quality
8.05
Rooms were comfortable, standard quality for a hotel of this rating.
Amenities
8.08
Amenities met expectations for a premier chain hotel.
Value for Money
7.54
Charged for items not received, but some mentioned good meal deal value.
Food and Beverage
8.59
Food praised as tasty with good service.
Overall Experience
8.56
Overall a positive experience despite some issues, elevated by staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Discover the ideal sanctuary at Premier Inn London Gatwick Airport, your perfect travel companion!

Convenient Location
Enjoy seamless travel with our frequent shuttle service to both North and South Terminals, making your journey stress-free and efficient.

Prime Sightseeing Opportunities
Whether you want to explore the vibrant heart of London, indulge in the beauty of Sussex, or wander the charming streets of Crawley, your adventure begins right at our doorstep.

Comfort Meets Culinary Delight
Unwind in our cozy rooms designed for relaxation and recharge with delicious meals from our on-site restaurant, ensuring you feel at home from the moment you check in.

Don't miss out on the ultimate stay—reserve your room at Premier Inn London Gatwick Airport today!

Important information:

120 spaces, including 9 disabled bays. Cost: 25 GBP per 24 hours. Car park is managed by Horizon Parking.
Large vehicles/lorries/coaches can be accommodated on request only (depending on how busy hotel/car park is).
From M23 (Jct9), please follow signs for Gatwick North Terminal at Airport Way roundabout. Take 2nd exit onto Longbridge Way and turn right at the mini roundabout into the hotel on the right. The hotel is on the right behind the Shell Garage. The shuttle bus G2 operates every 20 mins from 4am - midnight and bus G7 half hourly from Midnight to 4am, from both terminals to the hotel. 3GBP per journey for adults, children under 16 are free. On foot: Head towards the train station and take the free mono rail to North Terminal. Upon exit, walk in the opposite directions to the terminal and take the lift down to ground level, signposted 'Premier Inn'. You will see the Premier Inn North Terminal hotel outside. Turn left and follow the footpath past the hotel and turn right. Cross over the road to your left, continuing to follow the footpath towards the roundabout. Turn left signposted 'Premier Inn A23' and walk towards the Shell Garage. Cross over the road by the Shell Garage. There is a walkway to the hotel on the left side of the garage.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.2
Based on 87 reviews
Cleanliness: 6.59
Service: 9.56
Location: 8.6
Room Quality: 8.05
Amenities: 8.08
Value for Money: 7.54
Food and Beverage: 8.59
Overall Experience: 8.56
M
Muhamad solo_traveller my
10
2026-07-04 via Nuitee
A
Anita solo_traveller pl
8
2026-07-04 via Nuitee
J
Josef couple de
10
2026-07-04 via Nuitee
P
Peter couple de
9
Gutes Hotel für Lage und Preis.
Pros:

Lage. preiswert

Cons:

Betten, zwei Einzelbetten etwas schmal und zu weich. An einem Bett keine Steckdose im Bereich des Lichtes, Nachttisch um ggf, Smartphone, Tablett am Ladegerät zu haben.

2026-07-04 via Nuitee
M
Marina couple md
9
Pros:

Micul dejun a fost foarte bun, produse proaspete. Camera a fost curata si dotată cu tot necesarul.

Cons:

Achitasem micul dejun pentru 2 zile. Insă trebuia să plec prea devreme in a doua zi și receptionerul a refuzat categoric sa il dea la pachet. După insistență a decis să ne ofere doar o cafea si o banană (pentru 34 euro). Noroc ca am dat de un român la receptie care ne-a dat fi cate un măr. Oricum prea scump ne-a costat.

2026-07-04 via Nuitee
V
Volker solo_traveller de
9
Pros:

Alles super, trotz "Bahnhofviertel" 😁😉

2026-07-04 via Nuitee
J
John extended_group gb
6
Clean and convenient but noisy
Pros:

Clean and well positioned

Cons:

Our room’s window did not seal, so people shouting outside kept us awake until 4 or 4 am, and then noisy construction work woke us at 7.30. Because of this we barely slept at this hotel.

2026-07-04 via Nuitee
J
Jonas couple ch
7
2026-07-04 via Nuitee
V
Vivian solo_traveller nl
8
Pros:

Net en goede locatie

2026-07-04 via Nuitee
L
Ladomenou solo_traveller gr
9
Pros:

Περιοχη, κρεβαττι, ησυχια

Cons:

Καθαριορητα, που δεν ειχε ψυγειακι για κρυο νερο,

2026-07-04 via Nuitee
A
Angelika solo_traveller de
8
2026-07-04 via Nuitee
R
Riemar solo_traveller de
9
Sehr zu empfehlen
Pros:

Die Lage neben dem Hbf ist hervorragend, die Fenster und Türen sind geschlossen absolut schalldicht, man hört nichts vom bhf, das Hotel mit seinen Zimmern und Betten sehr angenehm und das Personal sehr nett. Ganz große Klasse fanden wir zudem die Möglichkeit der Gepäckaufbewahrung bis weit in den Nachmittag, da unser Zug erst spätnachmittags fuhr und wir mittags einen familiären Termin hatten.

Cons:

Nichts

2026-07-03 via Nuitee
K
Karl-Michael solo_traveller de
5
Pros:

Mitarbeiter war bemüht.

Cons:

Check-In dauerte extrem lang aufgrund eines fehlerhaften Computersystems zur Kodierung der Zimmerkarten.

2026-07-03 via Nuitee
H
Holger family_with_children de
8
2026-07-03 via Nuitee
T
Thomas couple de
9
2026-07-03 via Nuitee
H
Hans couple de
9
Unbedingt vormerken für den nächsten FRA-Trip
Pros:

Exzellente Lage, Bahnhof, Innenstadt, Museumsmeile - alles leicht erreichbar. Parken im Haus super. Zimmer mit Klimaanlage (leicht regulierbar!). Bar und Frühstück: sehr bequem und sehr gut.

2026-07-03 via Nuitee
J
Judith solo_traveller au
8
Lovely hotel in great location. Great breakfast.
Pros:

Lovely hotel. Very close to main train station and tram. Room was very clean. Breakfast was excellent.

Cons:

There was nothing I didn't like.

2026-07-03 via Nuitee
K
Karen extended_group ie
10
Pros:

It was excellent. Had everything we needed. Air conditioners super! Beds incredibly comfortable

Cons:

Nothing. It was great

2026-07-03 via Nuitee
S
Stefan family_with_children de
10
Pros:

Wir waren zum IRONMAN Frankfurt dort (als Teilnehmer) - die Lage und die Ausstattung des Zimmer war dafür perfekt!

2026-07-03 via Nuitee
P
Petra solo_traveller de
7
2026-07-03 via Nuitee