Premier Inn Liverpool City Centre - Moorfields

Aardig personeel 1 petsoons bed minder matras en ontbijt was weinig keuze

Helt ok rom. Frokosten var ikke noe særlig. Personalet viket uinteressert og tallerkner, glass og buffeter var direkte skitne. Veldig uappetittlig.

Slitent, veldig lytt, vanskelig å sove med så mye støy fra knirkende gulv og trapp. Lite tilstedeværende personal som sto mye på utsiden og røykte. Bestilte rengjøring av rom, men det ble aldri gjort.Kjedelig, smakløs frokost.
God beliggenhet.
Kommer ikke til å bestille der igjen.

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Great location , bar could be updated and decorated all a bit dated, staff very friendly but had to wait to be served at the bar and to be checked in for breakfast

Recently stayed here with my grandsons to attend Comic Con at the arena. Lovely hotel but a good deep clean is needed!! Discounted car parking opposite which was very handy. Didn’t have any meals in the restaurant so can’t comment but we did have a drink at the bar which was fairly priced and had a good selection but I did notice a lot of flies around the bar which was off putting. We did have breakfast as my grandsons love a premier inn breakfast. Breakfast was very tasty, plentiful and hot!! Great selection. Have to mention Chris who greeted us on Sunday morning was very helpful and chatty. I would definitely return to this hotel in the future

This hotel is central, so a good base. The beds are comfortable, the pillows lovely. The soap used is of a good quality. However, the cleanliness of the hotel is not of a good standard. The rooms need a deep clean, and the hotel is in need of updating. Carpets look old and worn. The bar area was not well kept, and there were a lot of small flies buzzing about! Would have to think twice about staying again.

God plassering, utdatert rom

All OK just!! room noisy from outside and smelt musty but was not very expensive. Shame they do not have a room refresher so it smelt nice and would have been better on a higher floor due to passing traffic noise.

Great place to stay. Ten minute walk to Mathew Street, 15 minute walk to the docks. Hotel was great, a typical Premier Inn. Staff were very welcoming and friendly. Breakfast was excellent. Highly recommended.

Appalling stay - we've never experienced a Premier Inn like this. Clearly understaffed which does not excuse the rudeness from one member of staff at check in and breakfast.

Don't bother with breakfast, we waited 20 mins for clean plates and for food to arrive. When we tried to ask, we were told 'I'm too busy you'll have to wait' before we could even get our query out. The member of staff then walked off. We ended up getting a refund for both days as we didn't have it in us to rejoin the still stationery queue.

Room was scruffy (scuff marks on walls and botched DIY), sink didn't drain and toilet didn't flush properly.

Rummet var inte klart vid incheckning 15:00

Absolutely brilliant nothing more to say a big massive thank you to linda xxxx always a pleasure 😀 all the staff are a credit to premier inn thankyou to emma, Ryan, Charlie, matt, teigan, john aron ,sorry we missed Ryan H hopefully we'll be back in may xx Paul and deb

Pleasant stay. Great location, clean and mostly very pleasant staff. Shame about the tall chap on breakfast, rude, unhelpful and needs some urgent customer service training!

This Premier Inn is situated in the city, and is within a reasonable walk to all the tourist spots, (about 5/10 mins) to the Waterfront, Pier Head and Three Graces. About the same amount of time to Mathew St (The Cavern Club). There is no parking on site, but ample parking directly opposite in an NCP Multi Story carpark, where you get discounted parking. (It was £9 for 24 hours when we went - October 2025). Just ask at the Premier Inn reception desk to validate your NCP ticket.

We had the meal deal purely for convenience and the food was amazing. The evening meal we had was good quality and presented beautifully. There appeared to be an issue the next morning, as we overheard a member of staff saying there was no chef that morning, but I wouldn't have guessed if I hadn't heard him say so, as there was plenty of well cooked breakfast and continental breakfast choices available, when we went down.

The staff were all friendly and accomodating, the room was comfortable and clean and everything you would expect for a Premier Inn, but in my opinion the food in the restaurant was really good, and better than I have had in other Premier Inn restaurants.

Stayed overnight (Sunday, 12 Oct). Managed to pay £15 for an early check-in at 11am, which suited us so we could be on our way for the day. The room was lovely and clean with crisp white bedding. Everything in the room was in good working order. Tea/coffee facilities, extras in the foyer if required. The bathroom was neat and tidy with white towels. Parking near to the hotel is a bonus too, remember to get your ticket stamped at reception. Will definitely book again the next time we are in Liverpool. Can recommend Golf Fang for a fun couple of hours, walkable from the hotel.

Location is far away from where we needed to be but had stayed before. The hotel its self is ok to be honest. It was the first time using self check in, very easy to do. Our room was ok, no shower gel and barely any hand wash. It looked like it hadn't been hoovered either. It would have been value for money if we'd had everything we needed. We weren't really in ou room enough for it to effect our stay. Quiet.

Really pleasant and comfortable stay. We were made to feel very welcome and the staff were happy to help us when we asked for guidance / advice / help.
Only downside was that the free WiFi was a bit slow but I’m trying to find fault
We enjoy staying here for this reason

Room was cold even though I had the heating on all night. Booking in was ok even though when I booked the room via the call center I was told I could pay part cash part card not told i needed ID. For the price I paid I woud expect free breakfast and parking. The room as clean and big enough for my needs, whist at a training course we had a coffee break and I asked a tall guy with glasses for some cups andhe shouted at me you'll have to wait they are in the dish washer and we are short staffed. Another paying customer also asked for ome plates and he was also shouted at by the same staff member and because a shouting match. We also asked for some water for the training course and was told wont be getting any.We waited 15 minutes for some one to empty the dishwasher wich was finishing the cycle when I asked for cups

Can't fault anything about this place. The staff, rooms and food were tops.
5 stars all round.
We'll definitely be going back!!