Premier Inn Liverpool City Centre - Moorfields

Hotels
Premier Inn
8.6 (27 reviews)
Vernon Street,Liverpool,Merseyside , Liverpool , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Noisy rooms

Categories

Cleanliness
7.79
Several reviews mentioned cleanliness issues, requiring a lower rating.
Service
9.26
Majority of reviews praised the friendliness of the staff, though there were some negative experiences.
Location
9.3
Consistently described as great, enhancing the overall appeal of the hotel.
Room Quality
7.75
Complaints about noise and condition of rooms, leading to a lower rating.
Amenities
8.78
Amenities were mentioned positively, but some areas need updating.
Value for Money
8.74
Generally felt to be worth the price though some expectations weren't met.
Food and Beverage
8.29
Breakfast was often praised, despite some negative feedback about cleanliness and service.
Overall Experience
8.86
Mixed overall feedback, with both positive and negative experiences highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:52

Property Description

Discover the perfect blend of comfort and convenience at Premier Inn Hotel Liverpool City Centre (Moorfields).

Unbeatable Location
Nestled in the heart of the main business district, our hotel provides easy access to road, rail, and ferry networks, making it the ideal starting point for adventures to historic Albert Dock or iconic sports venues like Anfield and Goodison Park.

Dining & Relaxation
Indulge in delightful culinary experiences at our on-site Thyme restaurant, where fresh ingredients come together to create mouth-watering dishes, perfect for winding down after a day of exploration.

Modern Comforts
Enjoy a restful night's sleep in our new generation bedrooms, featuring a 40" flat screen TV, contemporary bathrooms with oversized shower heads, and king-size Hypnos beds designed for ultimate relaxation.

Book your stay now and unlock the charm of Liverpool with us!

Important information:

NCP opposite hotel. Cost: 9 GBP for 24 hours.
Head to the City Centre following signs for Birkenhead Tunnel. At the roundabout take the 4th exit onto Dale Street. Continue forward through the lights and turn right onto Vernon Street. The hotel is on the right, opposite the NCP car park.

Check-in and check-out hours:

Location

Guest Reviews

8.6
Based on 27 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
K
Karen partner
8
Pros:

Room was clean and bed comfortable.
Having the restaurant by the side with breakfasts was a plus before adventuring out.
Fire alarm went off and we got up to discover it was a false alarm, it would have been nice for an employee to go around to tell occupants. It may have been impossible for them though as there are 92 rooms ? Front desk personnel always polite and informative except for the fire alarm!

2026-01-02 via Nuitee
M
Mijndert Jan
8
Pros:

Aardig personeel 1 petsoons bed minder matras en ontbijt was weinig keuze

2025-12-29 via Nuitee
K
Knud
6
Pros:

Helt ok rom. Frokosten var ikke noe særlig. Personalet viket uinteressert og tallerkner, glass og buffeter var direkte skitne. Veldig uappetittlig.

2025-12-06 via Nuitee
1
150hayleyd Solo travel
10
Lovely Lewes
Pros:

Chris and John were super friendly so accommodating and helpful made my booking experience a dream. Highly recommend!!!

2025-12-04 via Tripadvisor
K
Kyrre
4
Pros:

The only thing Premier about this hotel is the name. they have rooms with beds but that is about it. I woke up in the middle of the night by some loud racketing outside the room (103 close to the breakfast room), thought it was someone drunk coming back, but it kept on and on. After some time I went out to the reception and it was the persons in the reception doing vacuumcleaning like a grumpy teenager bumping around chairs and slamming with doors. Was so angry at that point that it took me 2 hours to get back to sleep again.

Also the toilet was not clean and when I turned over my pillow-cover it was blood stains on it from the last user.

2025-12-04 via Nuitee
J
joejoejoe54321 Business Birmingham, West Midlands, England
10
Great stay
Pros:

Great stay as always, place clean and welcoming. It’s my 5th time here and will be coming back. Amazing service from Zac and Misha

2025-12-03 via Tripadvisor
R
robertsY3099JD Couples
10
Great hotel
Pros:

We use this hotel often when going to The Curve Theatre. We had a Premier Plus room which was very comfortable and clean. The staff on reception were very welcoming and helpful. We will use again.

2025-12-03 via Tripadvisor
E
elizabethwM5028JW Friends getaway
10
Central, Friendly, Clean
Pros:

Best Premier Inn I’ve stayed in

* Fantastic city centre location
* New, clean and fresh
* Extremely friendly and helpful staff. Particularly Zac who made us exceptionally welcome and could not have done more to make it an enjoyable and comfortable stay

Thanks to all of the staff. You’re all doing a great job.

2025-11-30 via Tripadvisor
L
louceyc Family
8
Thanks May!
Pros:

We would like to thank May for her kindness and help during our stay when we came to see five in concert. She was very polite and attentive and we appreciate her hard work.

2025-11-30 via Tripadvisor
L
L9639ZHjohna Business
10
quiet and clean
Pros:

Stayed here regularly with work and wanted to say thank you for having past few months and always accomodating my favorite room 123. a nice big spacious room, always clean and always quiet.

2025-11-30 via Tripadvisor
S
Suebarru Friends getaway
10
Delicious evening meal - can't wait to go back
Pros:

Honestly so nice. The restaurant was warm and comfortable on what was a wet cold and dark night. The fish and chips were the best I've had for a long time. Fresh fish - and piping hot. Dessert was the banoffee cheesecake - utterly delicious. Nadine and Jaz looked after us beautifully - thank you so much.

2025-11-29 via Tripadvisor
M
michaeldR1023EF Business Buckinghamshire, England
6
Okay but if you get room 1 … move because the washing machines are the room above you.
Pros:

Stay here for two week course?
Rooms okay;bath rooms and windows need upgrading. Windows weren’t great;inner ones were the slider ones which didn’t keep the cold out…
Bath room well,need a paint need toilet rolls not a tissues box on the wall? 😆
Heating was a massive air con unit one the wall 🤔 …

2025-11-29 via Tripadvisor
L
Linda
4
Pros:

Slitent, veldig lytt, vanskelig å sove med så mye støy fra knirkende gulv og trapp. Lite tilstedeværende personal som sto mye på utsiden og røykte. Bestilte rengjøring av rom, men det ble aldri gjort.Kjedelig, smakløs frokost.
God beliggenhet.
Kommer ikke til å bestille der igjen.

2025-11-28 via Nuitee
C
Camilla27 Solo travel
10
Good value and high standard as expected from Premier Inn
Pros:

Stopover en route from Southampton. No lift but given ground floor room on arrival due to problem with using stairs by the pleasant receptionist. Usual high standard with a spotless room and bathroom. Excellent breakfast! No complaints other than a hiccup with gaining the right access road off the dual carriageway due to my Sat Nav!

2025-11-27 via Tripadvisor
K
kokos724 Family
10
Wonderful exerience we will stay again .
Pros:

The staff were absolutly lovely especially front of house and the house keepin team were very polite and helpful.
Thank you .

2025-11-27 via Tripadvisor
S
Sherpa46906742978 Family
10
Great experience
Pros:

Great locations close to train station and then everything you need is around you. Staff were excellent and helpful if any help was needed would definitely be returning. 100% recommend.

2025-11-26 via Tripadvisor
I
I3527KKbeths Solo travel
10
Great time
Pros:

Perfect location for the curve theatre and anytheing else in the city centre.
shoutout to jason who dealt with us lot all evening was very patient and helpfull with our demands, couldnt fault his service.

2025-11-25 via Tripadvisor
J
J5419VGamyl Family
10
My trip was really good I would recommend it to other people and I would definitely stay here again as it was worth it
Pros:

Clean and friendly, great staff service and lovely atmosphere. Very welcoming and very helpful would highly recommend

2025-11-25 via Tripadvisor
9
901seang Business
10
Great greeting upon arrival
Pros:

Was met with a wonderful greeting from Natalie and assisted me with everything I could’ve asked for. Well done to Natalie who couldn’t have been more helpful 👍👏

2025-11-25 via Tripadvisor
L
Limedzeze NONE
4
In the cold cold room
Pros:

It was very cold in Leeds, and the heat in our room did not work. So we were very cold. We asked staff about it twice and they tried to "reset" it, to no avail. We were told that that is just how the building is and that was that. Brrrr!

2025-11-24 via Tripadvisor