Premier Inn Glasgow - Milngavie

Not the usual standard. The air con/heating was not working, windows could not be opened for fresh air so made the stay uncomfortable. The resteraunt was not available in the evening unless you had a pre booked package as their card machines were not working. This was unacceptable but staff said they could do nothing. All in all not a good stay.

Unfortunately this is the second time we spent there and it wasn't a good one . Paid for early check in and it wasn't ready until nearly and hour after the time we were meant to check In. A cleaner let themselves into our room at 1ish when we had not long got in and the next morning a cleaner did the same at 9.30am. We were still in bed was really unprofessional. Also we got told we didn't need to book the restaurant then were told there was nothing available. Such a disappointment.

Good location for SEC arena, walking distance to west end Finnieston area which is where I was headed.
I struggled with self service checkin however was helped by a member of staff when pressed help button.
Room was lovely- nice fresh decor, great bathroom with bath & overhead waterfall shower.
Was delighted to have received a premier plus room on 5th floor. These have coffee machines, mini fridge & chocolate treats. Also code for free super fast WiFi!!
Was all good in my experience.
No noise & so a peaceful nights sleep in my very comfy bed.
I didn’t book for breakfast so can’t comment. Did enjoy some wine in the bar. Lovely bar man recommended a bottle as most cost effective (I shared this).
Bar area could have been a bit tidier however not the end of the world.
Hotel a bit pricier than Woukd normally pay probably due to location however being given a premier plus room was a nice sweetener.

Great location, riverside view from the bedroom window and looking out over the Clyde. Stayed 2 nights and took the meal deal both nights. Evening meals were excellent, again the retardant looked out over the river. The Buffet breakfast had a great choice, however the cooked breakfast items were not really hot, especially the bacon which was virtually cold. All hotel and restaurant staff were great, very helpful and obliging. A special mention for Denise on reception, who went over and above to be helpful, even went outside with us to point out the Transport Museum location.
Very friendly lady with a great personality and a credit to the establishment as they all were.

Chose the hotel because it was a reasonable rate and close to the SEC where I was working. Good location for that, although not a lot else around if you don't go into the city to eat. Staff were really lovely, genuinely felt welcomed. Upgraded to Premier Plus room (very quiet, top floor) and the little extras, slightly larger room, coffee machine, fridge, iron and ironing board, just made it a bit more comfortable. Some thought had gone into the design - a socket near the bed for instance, although not to the size of the windows which was a shame as I was riverside and wanted a view.

We had a great stay - everything was good, including the service, the room, the facilities and the restaurant. It enhanced our overall FANTASTIC experience of Glasgow. Thanks!

stayed there on friday 14th till Sunday 16th in room 2 and left my husband’s Barbour scarf and hat as rushed out to transport for airport
can u let me know if it’s there and i can get it picked up by family

Very helpful letting us in before normal entry time, shared all the info we needed. Lovely reception area and bar and dining area. The room was very good lovely big windows letting in plenty of sunshine that day.

Comfortable bed, quiet room, good Wi-Fi, and friendly staff. We were expecting to have an early dinner but were informed that we needed to book in advance, resulting in us travelling to another venue for food. It would have been helpful if the need to book the restaurant for early dinners was highlighted on the website. Unfortunately, a dirty towel had been left hanging behind the bathroom door by the previous occupants. We thought the price was high for a mediocre hotel.

One of the better Premier Inn's, perfect location to enjoy the quays area, some fantastic restaurants and bars around the hotel.
We received a lovely welcome, our 4th floor room had a good view and it was very clean, spacious and quiet.
The black out curtains ensured a very dark room and the bed was extremely comfortable.
The bathroom was spotless and the towels were thick, fluffy and clean.
We didn't have the hotel breakfast so we can't comment on that.

Great location for hydro events, great staff, clean hotel, comfy beds, and great prices. Plenty of choice at breakfast and hot food consistently freshly added.

Hotel entrance dirty,uninviting.the whole hotel needs painted upgraded. Disgusting. I have stayed in many a Premier inn and this is by far worst.never again.

Only stayed for 2 nights and it was fantastic everyone was friendly and helpful. Staff on hand 24/7 and always helpful. Clean and tidy

You need to up your game when there are gigs on at the Ovo! Being told your room was not ready to check into at 4.45 is not acceptable after travelling and hour and a half to get there. Attitude of member of staff on check in desk beside the automated check in terminals was appalling actually saying out loud 'I don't care'. We were offered a double room with a pull out bed not acceptable for two mature ladies, and room was paid for in advance. Danielle came to our aid and had us sorted within 5 minutes of our complaint in a calm and professional manner. She also helped with the loan of a charger for my phone which needed charged. Room great after problem sorted, and lovely breakfast overlooking the water.
Perhaps more housekeeping staff required for these busy turnarounds.

This is our second visit to the Premier Inn Pacific Quay in Glasgow. It’s an ideal location if you are going to a concert in the Ovo Hydro, as we did, which is a 5 minute walk across the bridge. City centre is around 15/20 minute walk. The hotel is spacious and clean, rooms are clean and comfortable. The bar dining area is large with plenty of tables for dining or just having a drink. We didn’t have lunch or an evening meal in the restaurant but we did have breakfast which was fine. Good selection of continental and cooked breakfast. My only criticism would be the cooked breakfast items weren’t as hot as I’d like. Overall we enjoyed our stay and will definitely stay again.

Stayed at the Premier Inn due to its proximity to the SECC complex. The location is superb and value for money is reasonable.
Rooms are clean and all of the staff are very friendly and helpful.
Food choices for breakfast and evening meal are extensive and the quality is good.
Would recommend this hotel.

easy to get to from railway station about £7 parking was very good although we did not use it. Check in fine however, if you did not pay the extra for early check in, it is 3pm

Having stayed in plenty of Premier Inns previously including this one I was looking forward to it. How disappointing it was. The room was filthy, thick dust on all surfaces, dirty fridge inside and out. Dirty coffee machine and hair in bathroom sink. Skirting boards and wall splashed with coffee and the carpet was disgusting. Keep in mind this was a premier plus room and we paid extra for the privilege. Had to ask for the WiFi code and decaffeinated coffee. Room came with sweets, well one sweet - not sure if it was for sharing. One of the cleaning team was helpful in rectifying our concerns however at no point did a supervisor or manager make contact to apologise - wasn’t important enough obviously that a customer had been allocated a filthy room.. The reception area furniture was also very dirty and dusty. The hotel is well overdue for a deep clean although I believe they have just finished a deep clean and passed their cleaning audit - this makes a mockery of an audit process. Whilst Premier Inns are usually of a good standard I would avoid this one.

Stayed here the night before starting the west highland way. 2nd stay at this hotel and both times were great. Comfy room, nice and clean and a great breakfast in the morning. Staff could not have been more helpful. Only a short walk up to the town and the start of the way. Would definitely stay here again

Perfect location for Ovo hydro and other venues on the Clyde. Hotel was clean, tidy and everything yoy expect from a Premier Inn. Thought the car park charge (£9.50 discounted) was a bit cheeky especially as you've paid to stay there! Spoke to reception after having problems with the app your asked to use, several other guests had similar problems too being messaged telling them their parking session was due to end sooner than expected.