Premier Inn London Kew Bridge

Goed restaurant voor zowel ontbijt als dinner.
Op loop afstand van kew gardens.
Heerlijk bed.

Chambre propre et assez grande

beaucoup de commerces à proximité, et les bus sont très bien desservi au alentours.
Idéal en famille, on ne s’y sent pas compressé

Very friendly and helpful staff and manager.
We stayed in a plus room, very good.
Sorry for scaring the housekeeper when I went along the corridor for extra teabags.
First time in this Premier Inn, we previously stayed at the one in Richmond, but the staff were very miserable and unhelpful to the point of being rude.
Therefore, this was a much better stay.
Good to be able to meet the new manager and have a chat with him to feedback personally.
Good location for Kew Gardens.

Great value for money! Very friendly staff. Jesvil the manager was very kind and professional. Rooms warm and clean. Would definitely recommend. :)

Great place to stay, close to anything you may need

Clean rooms all warm and tidy, best thing was the staff they where wonderfully helpful, attentive and went above and beyond to make our stay perfect many thanks

Hotel rooms are clean and spacious , the staff are very friendly and helpful especially from Mr Jesvil, the food is delicious and fresh

Nice quiet place to sleep off a party weekend with clean room and kind customer care.also lovely food for a dinner or breakfeast experience.

I wrote this review a months ago but never submitted it. We’re back at the hotel now: the door is still not mended, and only one lift working All my comments are still relevant so here is. Been coming here for work-led/social purposes for many years and the decline is sad to see but again for balance - the staff are still unfailingly friendly, the breakfasts great, and location superb for Kew/the Archives/the Tube.

“Stayed here many times over the years but in that time it has gone downhill physically despite some rooms being upgraded. For example, the small area outside the bar is decidedly shabby; the carpets on the ground floor are stained and the chairs in reception damaged. The bath panel in the room we stayed in this time was buckled and coming away. The door/buzzer from the car park (which is filthy) is flaky - the last twice we’ve stayed here we had to walk round to the main entrance: one or other the lifts is often not working. The wi-fi is pretty dreadful whichever room you’re in too. The wiring on the hairdryers is iffy (in every room we’ve stayed in!) as they cut out if you move the dryer in a certain direction. The new check-in system (l believe it’s Horizon…. say no more) seems to be an issue: it took us 15 minutes to check in this time and even then it double-charged us for breakfast.

Having said all that, the staff are friendly and welcoming, the breakfasts are amazing, and the hotel is conveniently placed for Kew Gardens (and the National Archives) - both walkable.

Overall, then, the hotel definitely feels tired and in need of some TLC, hence only three stars, down from the five l would have given a year or so back.”

Great stay. Always consistently reliable. Room clean and comfortable. Breakfast really good, constantly restocked with fresh supplies, despite it being busy. Easy parking. Manageable 15 min walk to the station.
The hotel has a new manager, Jesvil, who was extremely helpful, friendly and accommodating. Would def recommend.

Stayed here with wife and two kids to go to Kew Gardens. The walk is about 15 minutes.

Hotel was good, everyone enjoyed the breakfast, kids liked the chap on front desk offering chocolates!

Room was clean and fine for us four, with a bath and shower. We always look forward to the hash browns for breakfast.

Friendly staff, would recommend.

A big thank you to Jesuil, Joaquim, Carl and Sheldon for making my stays at Premier Inn Kew Bridge so wonderful. Have been staying on and off here for 11 weeks consecutively and the staff here were exceptionally helpful and kind and made all my stays great in so many ways. Really glad Jes took the manager post - he now heads a fantastic team. Special thanks to Carl for nice rooms.

The hotel is well located near to Kew Gardens and backing onto the river which is only a 2 minute walk away. Great pubs nearby like The Weir and the Beehive which have live music and a traditional nostalgic feel. Great place overall.

Really good location! Ideal for a Friday night stay and an early trip into London and the Albert Hall the following day, Saturday! 👍😃🙏🌈

1. The lift wasn't working and we were put on 4th floor. We're both OAP with hip + breathing issues which made accessing the room a nightmare.
2. Wanted Twin Beds and were given a Double bed.
3. Our Room was NOT SERVICED which was rather a shock when we returned at 11 o'clock at night very tired!
4. NO APOLOGIES WERE GIVEN FOR ANY OF THE ABOVE AND WE WERE LEFT HANGING AROUND WAITING FOR THE STAFF TO COME OUT AND LET US KNOW WHAT WAS HAPPENING BUT THEY DIDNT. EXTREMELY RUDE DISRESPECTFUL BEHAVIOUR!!!
I stay at Premier Inn several times a year and this must have been the worst stay ever!
I organised for my Party of 5 to stay with Premier Inn (independently booked) on the basis of my previous good stays at Premier Inn. Very embarrassing!

Staff more than make up for the slight wear and tear that is starting to show at this hotel.
Every single member of staff was pleasant, friendly and welcoming.
Arrived too early to check in, but this wasn’t an issue and my bags were securely stored. On arrival back, the key was already prepared, bags returned and straight up to my room, no faffing.
Room was decent size, bed is usual Premier Inn comfy, clean and tidy. Slight wear on the carpet with the bathroom, but on the whole, pleasant. Great heat from the shower.
I thought I’d booked breakfast, and Sidhu took time to check and informed me I hadn’t. No issue, I could go for breakfast and pay when I was leaving, totally relaxed.
Back to pack, grabbed bags and was struggling to open the door, the housekeeping lady could see me struggling and straight away left her cart to help me with a smile.
I was slightly nervous about the car park as I hadn’t reserved and had read a couple of negative reviews online. There was plenty of space, parked in the Premier Inn section and made sure there were no valuables on display.
On the whole, the hotel needs a tiny tweak with carpets fraying, but more than makes up for staff being pleasant, friendly and helpful. All of them.

Thank you For the Stay, Sheldon and Joaquim are amazing peaople. They took good Care of us anf we are glad to stay here. Thank you.

Good location and goodvalue for money. Clean, quiet rooms. Friendly staff. Great breakfast.
Parking a little confusing but staff were helpful when asked.

Just wanted to share our lovely stay at Kew , from meeting the manager at check in to the other staff who were all polite and helpful , the weekend was a delight . You are all a credit to this premier inn , thank you . Just a helpful note to guests , the 65 bus runs to Richmond regularly . Premier inn car park below , quite tight for a larger car

Did a review on the Premier Inn website with the choice to share with Tripadvisor, but could not submit by that route 🤔

Great Staff, prompt check in, a short stroll to view the Thames and in a vibrant part of Brentford.

Expensive for 1 night for a standared room, compared to other parts of London. Car parking expensive for 1 night and would not want to park their for any longer than was required.