Premier Inn Cardiff City South

Hotel was warm, clean, quiet and very comfortable. Lots of parking.
Reception staff were extremely helpful and friendly.
We ate in the restaurant and my husband who has coeliac diseases was very well catered for with his food freshly cooked to minimise cross contamination.
Will stay again.

Great hotel. Really clean and very welcoming front desk staff.
Clean and comfortable. Free parking included. Short walk to the city centre.

Room was cold most of the time, hotel constantly turned off the heating. When we arrived we had half a recycled toilet roll, and towels were hard, after reporting this to reception we received one new 1 ply toilet roll. Booking a Plus room states sweet treats and water daily, this was denied by reception who claimed it was only on the first night. UNTRUE

There seems little point in paying the extra, only to be presented with a room that has stained carpets and cheap soap's that are easily available in most discount stores. Then you have the attached Brewers Fair, no wine glasses, no ice, no working coffee machine for our morning breakfast. Even worst they close a 9pm, with some drinks not available due to no stock and staff that really didn't care if you were their or not.

The food is all prepared in a microwave, and served in or on a plate that is too hot to handle.

Not worth the £500 we paid for a four night stay, never again and have already cancelled two future booking for next year.

Corridors had a very strong smell of smoke. Wasn’t fresh as other premier inns are.
Room was a decent size and the bed was comfy as usual.
The cups had hairs on and were sat on a dusty tray. Found hairs in the bed and bathroom as well as mould on the ceiling.
Whoever was in the room above - they were either very heavy footed or the hotel was rickety as it sounded like elephants up there!
It did the job for our stay. We needed sleep effectively and somewhere to store luggage.
We chose this location based on free parking but, if in the area again, would probably choose to pay parking and use a different hotel.
We had a drink at the pub but chose not to eat there based on the cleanliness of tables

Location great. Comfortable clean and quiet. We were on the second floor. Had the best sleep, and I don't sleep well. Couldn't fault it to be honest. Was nervous as there are a lot of bad reviews but I couldn't reconcile those with our stay.

We stayed for 1 night on October 28th. The hotel was generally acceptable, but noise levels were not. Had to go to reception and ask them to request the guests upstairs to stop running back and forth repeatedly across their room at 5 .30 in the morning. This building must be timber framed as the sound proofing is very poor and the structure creaking made it worse. No chance of a decent night's sleep here. Ironically, we stayed in another Premier Inn two weeks ago, with noise disturbance during a lot of the night. If you must stay here, I would insist on an upstairs room and hope for the best. Reception did appear to do something, as it went quiet after 6.45am.

Dodgy location but comfortable room and efficient check in. The big negative was getting a threatening message from the company that runs the car park. I'd signed in my lease car, but they sent the lease company a letter with only one challenge allowed. Therefore I couldn't challenge it or get through to the hotel. When I did speak to someone from the hotel, he accepted no responsibility for the company that premier inn choose to use for their parking. Very poor.

Positive: close to city center, most of employees were nice, spacy bedroom.
Negative: room was not soundproofing at all, could hear everything from upper room, even walksteps and conversations. Guests were noisy in the corridor and no one from the hotel controled it. Bathroom ventilation really noisy.

The staff were super friendly and very helpful (as much as they were able to be).
We requested a late check out and were told that was not a service offered by the hotel at all.
The carpets in the corridors were filthy and very badly stained.
The carpet in our room was frayed and dirty.
There was no air con in the room, which was hot and stuffy despite the window being left open.
On the plus side, the hotel put out free fruit, water and snacks fo the half marathon runners, which was a lovely touch.

Tired premises and way over priced. better and cheper accommodation can be obtained in the city centre.
The puplic bar next door has little stock and closes around 9.00pm

This is the worst premier inn I have experienced, from dirty floors to human Faeces in the toilet in a supposedly clean room, blood on the pillow, Dirty bathroom taps, Dirty shower gel holders, Paint peeling, dirty skirting boards, Room chair did not sit on because it was extremely dirty,laminate peeling away from the desk top,Fully stained Carpet and the list can go on and on. And about the Restaurant next door outside seating areas smelling of cannabis, had one meal ended up been sick throughout the night.

We stayed here for two nights after our arrival at Bristol Airport and before heading further west along the coast. Premier Inns are pretty standard, usually clean with comfortable beds. This one was no different. The receptionist on our arrival, a Hungarian young man, was very friendly and helpful.
We appreciated that we could walk to the city centre easily from here.
On the downside, I wish the shower hose wasn't fixed and you have to request to have your room cleaned if you stay more than one night. The free WiFi is not very reliable.

Stayed for one night for Cardiff University open day. You get 24 hour free parking just make sure to register your reg in the machine in reception. We left our car in the carpark and walked to the University, approx 25 min walk.
There is a Lidl opposite which we found useful to buy a quick breakfast snack.
Beware the pub next door shuts at 10pm. We arrived at 9.45pm just in time for last orders.
Perfect for a 1 night stay. Usual premier inn room layout and great location for our visit.

Convenient location for business, and freep parking, but that's where the good things end.

The temperature in the room was very high at 26 degrees, couldn’t be altered, and reception weren't interested other than to say "put the fan on". OK- put the fan on and you have the choice of being unable to sleep because of the noise of the fan, or switch it off and be unable to sleep because of the high temperature.

The shower was in the bath, therefore not accessible.

The hairdryer kept cutting out, so it took three times longer than normal to dry hair.

Ideal location just outside the city so a nice peaceful area, friendly helpful staff, parking free but you must register your vehicle to ensure you don’t get a fine, usual procedure for somewhere so close to a city centre, signage informing about this very clear and receptionist also ensured we had registered, advertised without air con so aware this was an older hotel, clean to premier inn standards however corridors need a bit of attention and refreshing from Maintenance but overall a great base for cardiff.

We usually go for premier inn as has the family room, good breakfast and you know what you will get.
I can honestly say this is THE WORST premier inn we've stayed at. Room smelled of smoke and wet dog. All beds pushed together no space around them. Nothing was clean, all a bit 'sticky'. Stained desk chair really nasty. Stained carpets all up the hall. Just a very grubby hotel. People obviously smoking weed in rooms and predictably the fire alarm had us all out of bed at 10pm so thanks whoever that was.
Next morning we hadn't booked breakfast so on a Thursday morning were told sternly they weren't accepting walk ins! No space even later in the morning. So we went to the premier inn cardiff bay instead which was the best move ever. So wish we had booked this premier inn instead.
We will not be back here!

I usually rate Premier Inn highly, but this hotel was way below par... After a long motorbike ride, all I needed was a shower, a good meal and some sleep. On entering my room, it was obvious that the floor had not been vacuumed and on going into.the bathroom for my shower, I found a used (still damp) towel hanging on the door and two pairs of dirty underpants on the floor... On showing this to the receptionist, he didn't seem too bothered. He just mumbled something about housekeeping and nonchalantly offered me a refund on my meal deal... The Brewers Fayre next door wasn't much better, it was understaffed with only the new manager and one other person waiting on tables and working the bar... And the food was mediocre at best. Breakfast was much the same as above... All in all not the best experience and I shall not be using that particular hotel again...

Good value for money. Great service. Lots of options for breakfast. Comfy bed. Gets the basics right for what you pay. First time staying here and I have no complaints.

Agree with the number of people who have remarked on how hot this PI is. OK, they have put fans in the room, but they are pretty loud to add to the noise from the busy road at the rear. Heaven only knows how hot things must have been in the recent heatwaves.
Staff are helpful and cheerful, but the place is in need of a redecoration job and the floors should be cleaned better. We noticed that a robot is used to hoover the corridors, but obv they do not work on stairs, which are absolutely filthy as a result.
Breakfast was standard PI fare, though the pub in which it was served was a bit grubby and also unbearably hot.

First positives - decent sized room, free car park, very quiet. 30mins walk from town, flat walk so doable in the summer probably wouldn't be a good idea in the winter.

Cleanliness was average definitely a rushed job but beds were clean even if plug hole and floors weren't 100%.

The reason I wouldnt stay again and the low rating is due to sleep quality. Although I appriciate it is advertised as no air con and they do provide a fan the whole hotel is unbearably hot. The window was open when we checked in, we left it open all the time we were out (got back at 11.30pm) and left it open all night and the fan on all night also. The room never cooled. We slept on top of the covers and still couldn't get any cooler.

Breakfast also let the hotel down only the black pudding and eggs on the buffet were hot. Bacon and sausages were replaced while we were waiting and were cold straight away.

Not the normal premier inn quality.