Premier Inn Reading - Grazeley Green

A little out the way but that’s what we like and the pub next door (Old Bell) was excellent.
Staff were so good, especially the young Indian lady who was so helpful.
We had 2 nights for £100 (Thursday/Friday) which was excellent value. It has a park and ride 5 minute drive from the hotel to get into Reading which is invaluable.
The only “issue” was that our bathroom was in need of a little tlc, door looked like it had been chewed at the bottom and we had small bits of mould in a silicone but overall it was ok.

This hotel was great overall. Free parking. Rooms were good. Staff were really friendly. Location was in the countryside on narrow roads, but lovely. The restaurant next door was excellent.

We booked this Premier Inn as we had a wedding to attend nearby. We were not disappointed, the room was nice and clean and the staff were very helpful and friendly. An enjoyable nights stay.

Very shabby, needs a refurb. More like a nursing home than a hotel. Funny smell to corridors. Very warm, on a noisy road but had to have windows open. Bathroom grubby. It wasn’t cheap or cheerful

Nice hotel, staff always very helpful, rooms to usual Premier Inn standard, clean and tidy, will definitely be using again

The room was clean, the bed was comfy and the staff very friendly. The location was also perfect for me as it was quite during the night.

We stayed at the Reading South Premier Inn to break up our journey to Cornwall. The lady on reception was really friendly & helpful.Our room was clean except for part of the bathroom door which had clearly got wet & started to rot a bit.
We had a perfect nights sleep & went to the restaurant the next morning for breakfast.
I firstly, have to say that the young man Josh who was serving was absolutely amazing! Despite the fact that he was completely rushed off his feet trying to serve numerous guests (some of which were moaning & being quite rude), he remained extremely polite & helpful. He is a real credit to your business!
The management should not expect just one member of waiting staff to cope with the number of guests who were there for breakfast that morning!
Well done Josh!
From Mrs Youngs, Miss Fuller & Matilda!

Hotel is ok but quite dated and no air con. Bathroom door worn away at the bottom and shower had no full door, so the water leaked from the shower, mould in the bathroom ceiling. Was with a big group and the majority of the group had their tables pre booked at the restaurant, they all had their tables cancelled for absolutely no reason whatsoever, we’re talking a lot of kids and parents which resulted in them having to drive into reading unnecessarily. A group of 7 of us 2 families with 2 lots of parents and 3 kids still ate there, we booked our own table, and it was completely empty, apart from around probably 4 other tables of people eating at the other side of the pub, our side was totally empty just us ! We asked could we add a small table to add to our table for our friend and his son, and was told no, which was madness cos it was totally empty!! They would have lost out on £100’s & £100’s of pounds by cancelling all the bookings, complete joke! Food was average, we booked breakfast and they had no record of our booking, couple of chairs in the pub were dirty and just really not the best of experiences unfortunately.

Great hotel, excellent service, very friendly staff.
A special thank you to Suleyman for being a brilliant host and keeping kids entertained!
Thank you and we'll definitely be back 🙂

We arrived and checked in fine. One of the beds had not been made, the bathroom was pretty dirty and it was very hot - a product of no air conditioning.

The outside also stank of sewage, not the most welcoming smell when you first turn up.

The location is decent, nice and quiet out of the way - a real rural vibe.

We were disappointed to find the breakfast was not a buffet - but was still unlimited so not too bad as we could order as much as we wanted. The continental selection was..ok. Quite an awkward ambiance with no music playing and only a few of us in there.

I think they need to close this place for a while and refurbish it, with cleaner new rooms and modern facilities like A/C. I've already written a review for the shocking experience we had in the evening at the pub next door.

I would consider staying again - but only if the standards matched the price.

Hotel is a bit dated, I was there for 3 nights in June 25, room was quite big, comfortable bed, heating and cooling in room was good, walk in shower, bad points shower leaked water into the Bathroom and was a bit mouldy, the cleaning of the room not the best, paintwork was dirty and could do with repainting but for the price it was passable, the pub which is close by the Bell was good, breakfast was good and hygiene of 5, some good choice of beers.

Great welcome by reception staff and efficient check-in. On the surface the room was good and spacious but there are some areas that need attention, the bathroom particularly needs a refurb as the door was worn at the bottom from damp, the bottom of the shower screen was a bit unpleasant as was the grout on the tiles. These are not cleaning issues as they would not improve with a basic clean unfortunately, and the overall standards of cleanliness for the shower tray, sink, and the bedding/towels was excellent.

The toiletries (soap and shower gel/shampoo) were a decent brand. Could do with a toilet brush :)

The bed was comfortable and clean but two pillows would have been nice. The rooms are far too warm (for May) but they have provided a modern and quiet fan. The WiFi is really slow. There were some cobwebs lurking! :)

I know it is a budget hotel but the coffee provided in the room is the cheapest type possible (I always bring my own for that reason).

The carpark was very spacious.

I would stay again but I do feel that this Premier Inn needs some attention.

I will review the Old Bell separately (which does the breakfasts) but thought it was excellent.

Awful experience. The receptionist was really unhelpful with extremely standard and reasonable requests like booking breakfast the following day which is served at the pub next door. She did not tell us that breakfast finished at 09:00 and did not communicate our booking with them. When we turned up they did not have our booking and we had to show them our receipt, which we fortunately had. They then asked us for our copy of our receipt that as they said that they needed to prove that we had paid. Leaving us with nothing for our records!
After all that faff we were finally served our cold and underwhelming breakfast at 08:40 only to be old minutes later that we had to hurry up as the restaurant had to be locked up at 09:00!

Not exactly welcoming.

This place has seriously going down hill and needs to be looked at by management, particularly the lady who was on the desk on Wednesday evening.

Another issue is that they have guide dogs for the blind dogs being trained in the hotel. No problem, we love dogs. But the smell in the carpark of dog faeces is quite overwhelming. Would not have liked to have been in a room facing the car park on the ground floor.

The room was very hot, with no aircon and the window barely opened. They had provided a fan, but it wasn't much use. The internet connection was very poor so a conference call I was on kept cutting out. There was also a faint sewage smell in the room.

Good price and reasonable prices. No Aircon but not an issue in May,
Only issue was breakfast. On 1st day poached eggs were done ok. 2nd day they were hard in the middle. So on the 3rd day I asked for runny poached eggs but still hard. All 3 days I asked for Gluten Free toast but each time I got warm bread . barely toasted.

No lacto free free milk at breakfast for teas / coffees - when I asked they said they dont provide it which is rare as most places provide that now

Overall the stay was good - just a disappointing breakfast

Highly Recommend this Premier Inn.

I booked my room at very short notice due to change in work schedule. The room was clean and warm, bed very comfortable, i had a peacefulnights sleep.
The staff were very polite, friendly and accommodating.

Bed was really comfortable and room and bathroom clean.

WiFi was awful, kept dropping off. Unable to connect more then 1 device at a time and was not great for working.

Pub on site was lovely, service in there was superb. Food was lovely drinks were very well priced.

The hotel itself was fine and what’s expected for a premier inn. However we booked breakfast in the morning and when we met up with family to eat, the booking they made at reception desk didn’t make it to the pub where the food is provided so the rest of the family was turned away. The hotel blamed the pub and the pub blamed the hotel. They both stated they were not associated and rather than resolve they just blamed each other. This had a big impact on our onward plans.

Was a great stay nice and quiet rooms where very nice staff was amazing going above and beyond Ricky I think his name is sorted extras out for use took time and spoke to the kids and next morning mabel was amazing sorted our breakfast out very polite lovely conversations really is a warm welcoming place to stay we had no problems and just great time can't fault it

One of the best Premier Inns I have stayed in. The rooms are clean, nice sized rooms, good in-room facilities too.
Ricky the manager is very friendly and couldn’t be more helpful. He’s a gem!
Plenty of tea and coffee if you need more!. Couldn’t fault my stay at all. Have stayed here several times for work and have always been impressed.