Premier Inn London Hampstead

I hate feeling ripped off and I feel ripped off with this hotel. Booked in good faith as soon as concert dates announced - 2 friends paid £60 each less - and one was in a family room - message Premier - not interested

Parking - disgusted - entered code as stated at lifts - paid what was on screen - arrived home - received a letter from the company that own land stating I owed them a further £100 - appealed - I failed to win. Asked Premier Inn what I did wrong - not interested. No reception to ask when I arrived. No idea what I did wrong

Breakfast - big mistake - kids everywhere - running about / screaming / touching the food unsupervised. Suggested family seating area / signs up to say no unsupervised kids - said taken on board - but really not interested

Worst Premier I have stayed in - smallest room too

Would I stay again - NO
Breakfast - NO
Parking - ABSOLUTELY NOT

Great location for me visiting the Roundhouse
Clean, comfortable, great staff, great room. Dinner and breakfast both good

Soggiorno nettamente sopra le aspettative, stanza pulita e confortevole. Colazione Top molto varia e prodotti buoni. Abbiamo avuto anche il piacere di cenare in albergo qualità e quantità al di sopra delle aspettative e prezzi molto onesti.
Altra nota positiva di certo la posizione in mezz’ora raggiungi i maggiori punti di interesse della città. Se torneremo a Londra di certo soggiorneremo di nuovo lì.

I had a wild, honestly ridiculous situation happen during my stay but shoutout to Sina the manager who absolutely saved the day. Professional, calm and totally on top of everything, Sina handled the whole mess like a pro and turned my stay around in minutes. I went from stressed to impressed real quick.
Major thanks to Sina for the top tier service. This hotel is lucky to have this team!

You have great stuff here. I felt welcomed. Additionally Good value for money.
I would definitely come back again.
The location is also very good

Very good very nice great food love y’all will definitely come back thank you for your service bloody nice innit love love love

Fantastic food and great service, the atmosphere is very nice and Malik was super kind !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Malik was superb. Such a clean and beautiful space, fantastic staff from cleaning to reception and beyond. Myself and my friends had an unexpectedly absolutely incredible stay!

Comfortable and clean hotel with spacious rooms. Very convenient for the underground, decent breakfast at a very good price and friendly service. The hotel was also quiet and in a quiet location but with easy access to London.

We were visiting a relative at Royal Free Hospital and received an incredibly kind and helpful welcome from Luz, what a friendly person, who helped take the stress out of the situation for us. All the other staff we met were also really helpful. The Premier Plus rooms have good facilities.

Ideal location in a lovely area and so near the tube ,the rooms were great and it was great to have the pub downstairs if needed ,would definitely stay here again when visiting London .

A nice Prem Inn in a convenient place - very close to a tube station which was great for us and only 2 stops to Camden. The area was pleasant so walking back from the tube after midnight wasn't a worry. There are some shops, cafes nearby, as well as a 24 hour petrol station right outside, and a KFC across the road. Room was nice, as expected from a Prem Inn - love the beds, so comfy! Staff were pleasant and helpful when we dealt with them. The only downsides were (1) we did not like the DIY check in - the machines were confusing and personally, I'd prefer a face behind a 24 hr reception desk (although staff were around to help when we got stuck); and (2) while it's a bonus this London hotel offers parking, the parking prices are steep, even with the discount you get from staying in the hotel - be nice if it offered free parking.

stayed with my daughter on the 5th and 6th of Nov. She had travelled from Canada and this was our meeting place. She was exhausted when she arrived and was greeted by a wonderful member of staff called Luz. What a gem this lady is to any business .. warm and welcoming, professional but also so kind and friendly. I mistook Luz for the manager as she was so attentive and switched on to her guests.
I met the actual manager the following day who was also wonderful.
All the staff were super friendly and helpful. The cleaning team do an amazing job, our room was spotless.
Location great, tube station and some good places to eat really close by.
By far my favourite premier inn 👍

Great location for train and underground.
Breakfast fab as usual.
Staff very friendly and welcoming.
Clean and tidy hotel.

Great room, great bar, very welcoming for casual drinks and food. Great central location with easy transport links into London.

pre booked room months ago, staff tried to put us in a lesser room, saying no rooms available and even suggested going to a different inn for a night , (had been up since 4am flying back from europe). Totally bizarre interaction. i was having none of it and eventually got an appropriate room!!!!
Premier Inn , although convenient to my daughter's apartment is a never again. Wotif advocating such a place is never again, (i have been using Wotif on and off for years but this was a terrible and odd interaction.

You expect Premier Inn to offer competitive pricing, clean comfortable rooms and a good nights sleep. What we didn’t expect was the stylish bar called The Studio in the reception area serving food and drink. Staff were extremely helpful and happy to store our luggage for free. Tube is a short walk and the area around the hotel is lovely - we had a delicious breakfast in Belsize Village a short stroll from the Premier Inn. Would recommend as a great base for a weekend in London.

I was there for 3 nights. On no occasion was my bed made, I had to ask for clean towels as they were not changed as well as having to keep asking for tea and coffee replenished and milk daily as it was not provided for me- only on my first day

Great hotel in a fab location. Bus stop right outside which will bring you into central London, walking distance to camden and a tube station just a couple of minutes walk

The hotel was spotless, staff were very friendly and welcoming and the breakfast buffet had a great variety and good quality items. I would highly recommend this hotel for any London stay.

Great offers in the bar, buy 1 get 1 free cocktails, kids eat free and meal deals. We had some snack plates, wings, loaded chips, garlic bread etc. Good value and tasted fab.

Also my daughter is a wheelchair user and we had no issues in the hotel.

Nice decor and the food was lovely- especially the breakfast! The nicest breakfast I’ve had at a Premier Inn, and I’ve been to many :)