Premier Inn Köln City Süd

Hotels
8.1 (4586 reviews)
2 Perlengraben , Cologne , de

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Facilities for disabled guests
Private parking
See all facilities

Review Highlights

Pros:
Central, convenient location within walking distance to sights
Friendly, helpful staff across multiple departments
Good on-site parking
Generous, varied breakfast
Nice views from higher floors (16th floor mentioned)
Rooms have good showers and modern bathrooms
Kettle and in-room essentials present
Good value for money
Cons:
Occasional bathroom cleanliness issues and shower leakage
Missing minibar/fridge in some rooms
Some rooms are narrow/small
Isolated amenity faults (AC not working properly, broken hairdryer)
Elevator safety concern (door without proximity sensor)
Check-in delays reported
No water reported in one room; guests must request room cleaning proactively
Some noise from tram/road for rooms facing street

Categories

Cleanliness
7.5
Mixed reports: several guests describe rooms as clean, but there are specific complaints about bathroom cleanliness, shower water leakage and occasional lack of room cleaning unless requested.
Service
9.2
Consistently praised: staff described as very friendly and helpful across multiple reviews; kitchen/restaurant staff attentive.
Location
9
Very good central location noted repeatedly; easy walking distance to attractions and convenient for car access with on-site parking.
Room Quality
8
Rooms are compact but well laid out with good showers and modern bathrooms; some guests found rooms narrow and experienced minor issues (no water, noisy near tramline).
Amenities
7.2
Basic amenities present (parking, safe, kettle) but several mentions of missing minibar/fridge, occasional AC or hairdryer faults and an elevator safety concern.
Value for Money
8.2
Multiple guests described the price-quality balance as fair or good, calling it a good value for a city stay.
Food and Beverage
8.6
Breakfast receives strong positive feedback for variety and quality; restaurant staff attentive and choices plentiful.
Overall Experience
7.1
Generally positive experiences and pleasant stays, but recurring small issues (room size, some amenity faults, occasional cleanliness/service delays) lower the aggregate overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:54

Property Description

Prime Location and Comfortable Stay

  • Conveniently situated in Cologne, Premier Inn Köln City Süd provides modern air-conditioned rooms with a sleek design.

Delicious Breakfast and Dining Options

  • Start your day with a delightful breakfast spread including buffet, continental, and Full English/Irish options. Indulge in British and Pizza cuisine at the on-site restaurant offering vegetarian and vegan choices.

Friendly Staff and Nearby Attractions

  • The multilingual reception staff at Premier Inn Köln City Süd are available 24/7 for your convenience. Explore nearby attractions like Neumarkt Square Cologne and Wallraf-Richartz Museum.

Book your stay now to experience the perfect blend of comfort and convenience at Premier Inn Köln City Süd!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 4586 reviews
Cleanliness: 7.5
Service: 9.2
Location: 9
Room Quality: 8
Amenities: 7.2
Value for Money: 8.2
Food and Beverage: 8.6
Overall Experience: 7.1
M
Martin • couple • de
9
Es entsprach allen unserer Erwartungen
2026-08-29 • via Nuitee
W
Wallen • family_with_children • fr
8
2026-08-29 • via Nuitee
M
Marharyta • couple • by
8
Pros:

Хороший современный отель, высокое здание, которое хорошо видно из исторического центра, удобно ориентироваться ) Достопримечательности Кёльна и магазины в шаговой доступности. Хороший завтрак, вкусный кофе. В номере есть чайник, чай и растворимый кофе в пакетиках. Хорошая звукоизоляция.

Cons:

Подушки пожалуй не очень удобные.

2026-08-29 • via Nuitee
T
Tetiana • family_with_children • ua
9
2026-08-29 • via Nuitee
H
Hess • solo_traveller • gb
8
2026-08-29 • via Nuitee
P
Phil Parsnips • solo_traveller • gb
8
2026-08-29 • via Nuitee
S
Saeid • solo_traveller • at
1
The most horrible experience in making a hotel reservation
Cons:

READ THIS BEFORE EVEN CHECKING ANY ROOM

I made a reservation of a room at this place and added my Austrian erste Bank debit card as payment. Next day I got a message that my card is not acceptable and I reached them and they told me explicitly add a credit card, because they can ONLY make the payment through that. I decided to cancel my booking then. The instant that I cancelled my payment, I got cut 90% of the room reservation cost, even though they told me they can not accept my card!

I then called them, and they first direct you an extremely useless AI agent, so they can make you frustrated and waste your time, finally I was passed to a person, and they did not take any responsibility regarding my case, and after 5 minutes of argument they put the phone on the table and put me on hold and fully ignored me for the rest of the call (10 more minutes of no response), until I gave up and got frustrated and stopped the call!

this is my experience with this people, who have NO respect for costumer and they really do not care about costumer, just for your money. If you want to make a reservation here, DO reconsider your decision, there are far better places in cologne to stay, so you do not need to deal with unprofessional, disrespectful and ignorant people.

2026-08-28 • via Nuitee
A
Antonia • couple • de
10
Pros:

Alles sehr gut, weiterzuempfehlen für eine Städtereise

2026-08-28 • via Nuitee
T
Tolga • solo_traveller • tr
9
2026-08-28 • via Nuitee
J
Juan José • solo_traveller • es
10
2026-08-28 • via Nuitee
J
Jasmeen • family_with_children • gb
10
It was the best stay of my whole trip
Pros:

That there was a safe so I can not worry that something will get lost

Cons:

Honestly nothing

2026-08-28 • via Nuitee
K
Kerstin • solo_traveller • de
10
2026-08-28 • via Nuitee
S
Stock • couple • at
7
…
Pros:

…

Cons:

…

2026-08-28 • via Nuitee
D
Daniela • family_with_children • de
9
2026-08-28 • via Nuitee
M
Mark • solo_traveller • us
9
2026-08-27 • via Nuitee
A
Alyssia • solo_traveller • de
9
Pros:

Comfortable bed

Cons:

Shower only had one heat setting and leaked onto the bathroom floor. There were also stains on the bedroom floor. Also no real desk in the room which made it difficult to work.

2026-08-27 • via Nuitee
S
Sylke • family_with_children • de
5
Pros:

Lage und Parkmöglichkeiten waren in Ordnung

Cons:

Zimmer war extrem eng für 3 Personen. Eigentlich unzumutbar.

2026-08-27 • via Nuitee
L
Luisa • extended_group • de
10
2026-08-27 • via Nuitee
M
Massimo • extended_group • it
9
Bellissima struttura in una bella città
Pros:

Posizione centrale, ottima colazione, pulizia superlativa.

Cons:

Il servizio telefonico di supporto passa tramite centralino e non è efficace.

2026-08-27 • via Nuitee
S
Sharareh • family_with_children • gb
10
I definitely recommend it
Pros:

It was clean, staff were nice and it was easy to access public transport

2026-08-27 • via Nuitee