Premier Inn London Kensington - Olympia

Hotels
Premier Inn
8.4 (63 reviews)
22-32 West Cromwell Road,Kensington,London , London , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Location close to metro
Some guests reported an impeccable stay
Cons:
Strong smell of damp/mold in rooms
Windows could not be opened (no ventilation)
Smelly carpets

Categories

Cleanliness
4.5
Multiple comments about a strong smell of damp and mold throughout rooms and carpets; negative impact on stay.
Service
9.7
Standard quality for this hotel tier
Location
10
Positive mention: close to the metro, convenient location.
Room Quality
5
Windows could not be opened (no ventilation), carpets and rooms smelled; room change did not resolve the issue.
Amenities
9.7
Standard quality for this hotel tier
Value for Money
9.65
Standard quality for this hotel tier
Food and Beverage
9.65
Standard quality for this hotel tier
Overall Experience
9
Mixed impressions: one reviewer reported a bad experience due to smells and ventilation issues, another described their stay as 'Séjour impeccable'.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 19:46

Property Description

Experience the charm and excitement of a city break in the heart of Kensington!

Prime Location: Nestled between the Earls Court and Olympia Exhibition Centres, our hotel is just minutes away from attractions like the Natural History Museum and Chelsea's Stamford Bridge Stadium, making it the perfect base for exploration.

Comfortable Stay: Our spacious rooms are designed with your comfort in mind, featuring extra-comfy beds that guarantee a restful night's sleep after a day of adventures.

Friendly Service: Our dedicated team is here to ensure your stay is memorable, offering personalized assistance and local tips to help you make the most of your visit.

Book now to create your own fairytale getaway in this vibrant city!

Important information:

NCP Pembroke Road (open Mon-Fri only). Cost: 25 GBP per 24 hours. Height restriction: 2m. Marriott London Kensington Hotel (SW5 0TH). Cost: 35 GBP per 24 hours. No height restriction. There is a loading bay in front of hotel with 20 minute waiting limit 2 spaces with maximum stay of 4 hours, 11 residential spaces which are available free of charge at weekends and after 7:00pm midweek.
By tube: the nearest tube station is Earls Court, which is on the Piccadilly line and the District line. Take the Earls Court Road exit, cross the road then turn left. Walk to the end of the road, passing the Metro Bank, cross the traffic lights and turn left onto West Cromwell Road. Continue straight and you will see the hotel on the right.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 63 reviews
Cleanliness: 4.5
Service: 9.7
Location: 10
Room Quality: 5
Amenities: 9.7
Value for Money: 9.65
Food and Beverage: 9.65
Overall Experience: 9
F
Filip family_with_children se
8
2026-06-20 via Nuitee
N
Nina solo_traveller de
6
Pros:

Lage, Sauberkeit

Cons:

Unpersönlich

2026-06-20 via Nuitee
A
Ask Peter extended_group dk
8
2026-06-20 via Nuitee
C
Cecilia family_with_children se
8
Överlag väldigt nöjd
Pros:

Mycket sköna sängar och bra frukost. Nära till restauranger och fint bemötande från personalen.

Cons:

Varmt i rummet

2026-06-20 via Nuitee
F
Familie solo_traveller de
9
2026-06-20 via Nuitee
M
Maksim family_with_children se
9
2026-06-20 via Nuitee
R
Ralf couple de
9
Fast perfekt.
Pros:

Sauber und sehr zentral

Cons:

Die Klimaanlage hat etwas „gespinnt“

2026-06-20 via Nuitee
I
Irina couple de
10
2026-06-20 via Nuitee
T
TERVALAT family_with_children fi
8
2026-06-20 via Nuitee
M
Marjolijn solo_traveller nl
8
Pros:

Het hotel ligt perfect voor het bezoeken van de stad Lubeck. Het ontbijt was ruim voorzien.

Cons:

Het was jammer dat om personele redenen 's avonds geen bar / restaurant open was.
Dat viel ons vooral tegen na 8uur autorit.

2026-06-20 via Nuitee
M
moonchild_tina solo_traveller de
7
Schönes Hotel aber leider Zimmer vorm Bahnhof erwischt
Pros:

-schönes sauberes Zimmer
-Klimaanlage
-bequeme Betten
-leckeres Frühstück
-zentral gelegen

Cons:

Die Nacht war eine Katastrophe: die Züge vor unserem Fenster waren extrem laut. Jede Bahnhofsdurchsage konnte man durch das geschlossene Fenster hören. Über die Güterzüge muss man dann wohl nichts sagen.

2026-06-20 via Nuitee
K
KUAN HSIUNG couple tw
9
Pros:

乾淨整潔,地點位置很適中~

Cons:

沒有

2026-06-19 via Nuitee
B
Bernhard solo_traveller de
7
Cons:

14:45 angekommen und musste mir sagen lassen dass Check-in um 15:00 Uhr ist . Kein ich schau mal ob das Zimmer schon fertig ist.. Beim Frühstücksbuffet musste man Schlange stehen wenn man einen Kaffee wollte. Zu wenig Automaten für den Andrang

2026-06-19 via Nuitee
M
Marlene Aydee solo_traveller pl
10
2026-06-19 via Nuitee
U
Ursula couple de
8
Immer wieder gern
Pros:

Lage, Frühstück, Zimmer, tolle große Dusche

2026-06-19 via Nuitee
A
Angelo couple ch
8
2026-06-19 via Nuitee
G
Gerrit solo_traveller de
9
2026-06-18 via Nuitee
J
Jaakko family_with_children fi
9
A modern hotel with an excellent breakfast.
Pros:

The room and the hotel overall was very clean and well kept. The breakfast was of excellent quality and the Lübeck hbf very easy to reach in just a few minutes. The family room accomodated our family of four well. Overall a very enjoyable experience. I definately can recommend the hotel to anyone.

Cons:

None come to mind.

2026-06-18 via Nuitee
A
Allan solo_traveller au
7
2026-06-18 via Nuitee
I
Irina extended_group de
10
Pros:

завтрак был разнообразным! месторасположение близко к центру

2026-06-18 via Nuitee