Premier Inn Köln City Süd

Perfect location in the City Centre and car park right next door.
The parking fee for 24hr was very reasonable.
The rooms were spotless and a good nights sleep was had just as always in a Premier Inn.

This a typical Premier Inn with the same standards you would expect . Breakfast was buffet style - great as always . Comfy bed , good shower and the room was clean . This is a central Premier Inn and is a five minute walk Ito the centre of Lincoln - ideal for a visit to Lincoln . The car park is £7.40 for 24 hours on weekdays and £5.40 for 24hours on the weekend and it is directly behind the hotel - really convenient .The car park is multi-storey - tons of space . I've found just lately the earlier you book these places the cheaper they are - last minute booking can be expensive . Well if you want to go to Lincoln for an overnight visit and stop really central - then this place is ideal .

We booked a weekend here because we wanted somewhere in Lincoln where we could walk to all the sights, and it certainly turned out convenient, and reasonably priced. The council car park behind the hotel is a bit scruffy but did work well for us.

I was disappointed to find an automated checkin rather than humans. It's hard working these systems when you have not seen them before. I had uninstalled the phone app which might have helped checkin because its privacy policy says they share your personal data with an unspecified list of other companies.

We had a "premier plus" room. That had the advantage of being on the top floor, away from the traffic.

The room windows do not open, meaning they are impossible to clean from the inside. That means they are dirty and dingy.

There were three problems with our room. There was supposed to be complimentary water, and there was none. We were given two large towels but only one small one. And the TV didn't respond to the remote. We raised these at the front desk on the second day and the water and towel was fixed by the evening. Another remote was left in the room, but whoever brought it didn't bother to remove the old one or check the new one worked, because the TV didn't respond to that one either.

The shower worked well but there is some sort of restrictor on the basin tap which means the water just trickles out.

There is supposed to be an all-day bar. We went for a drink at 16:45 and there was nobody to serve us. We waited a while unserved but eventually left to find a pub. We met some people in the lift who said they'd waited 15 minutes unserved.

Stayed at the premier inn and loved its location and staff . The staff advised us of our surroundings and attractions and things to do .

a great hotel in the city centre and a very comfortable bed and a great breakfast.
the staff were very helpful and friendly, highly recommend.

Wonderfully perfect hotel with fabulous standards from start to end of trip .
Warm check in , spotless bedroom with Cathedral view , quality freshly cooked food . Friendly staff .

The location of the hotel was perfect just a short distance from the town, a very reasonable priced car park to the rear too. The staff were lovely, very helpful and polite, the room was clean and tidy we were on the 4th floor so was quiet. We had the best evening meal ever in a hotel .. and a lovely breakfast too.. which was self serve and plentiful..

The room was lovely and we were luckily treated to a scenic view of Lincoln Catherdral from the window. We always book a Premier Plus room and this was as good as they always are.
The breakfast was free (due to a special offer), and we were pleasantly surprised to find it was one of the best breakfasts we have experienced at a Premier Inn. The staff in the morning were lovely too - special shout out to Andrea and Bev, who couldn't do enough for us and all the other guests.
The location is quite close to the city centre and it is a short walk up the steep hill to the castle and the cathedral - both highly recommended to visit.
The only minor issue was that to get onto the free Ultimate Wifi (with a Plus Room) it was very challenging and unnecessarily complex. However, after quickly getting through to the wifi guy (you get a number to call), it was all sorted within minutes. But Premier Inns really need to address the complexity of connecting to the Ultimate Wifi.
A very pleasant 2 night experience - thank you all.

We stayed two nights in the Hotel which is in a great location with very reasonably priced 24 hour parking next door. The staff were very personable and it was “service with a smile” The breakfast and evening meal were delicious and very good value for money. We will definitely stay there again on our next visit to Lincoln.

Lack of staffed reception wastes a lot of time.

One night stay, great location, very friendly welcome, clean room, comfy bed. Breakfast was tasty and staff very friendly. It was very busy so there was a wait for a table but staff worked hard to keep the wait to a minimum. Reasonable parking in the public car park next door. We will definitely stay again.

More staff needed at this site. Wait times to check in were far too long, serving at bar took ages as it was not manned. I gave up twice.
Room cards were deactivated during our second day leaving us unable to get back into our rooms, after being out in the cold and rain. Again no staff to help and then had to join long queue to be seen and supported.
Couldn't have a drink at the bar while waiting as no one there. Couldn't use toilets while waiting as accessible only with room card.

People who hadn't pre booked breakfast were turned away as 'not enough food'

Conversations with others in the queue to check in, or in my case to reactivate my room key, were that others felt this was the worst premier in they have stayed at. I would probably have to agree.

Our 'family room' was basically one line of beds, no other space, no sitting area except on the beds, only 2 cups for 4 people.
Not a room for a family, 4 people crammed into a standard room.
One of the beds was clearly a cheap fold out, but it was so hard and uncomfortable we all just squashed into the double and sofa bed.

There is no parking provided, but a reasonably priced multistory one is just next door.

WiFi was terrible, slow and patchy. I refused to pay the additional for the premium so just used my own data.

客房整潔，但浴缸太高，出入浴缸恐怕有小許危險

Not enough staff.
Breakfast very poor. Bacon and eggs undercooked.
No available seating even though we pre-booked breakfast.
No hash browns

Lin was very rude and aggressive towards customers terrible service would not come here again do not recommend this hotel what so ever here on a business trip overall the experience was bad

Terrible service. Rude staff. Manager is terrible and not helpful. The girl with pink hair working was appalling, she wouldn’t help and didn’t clear any tables and refused to serve drinks to anyone

What an exceptional hotel. We had an accessible room and it was huge with the most comfortable king size bed ever. The bathroom was superb. Fitted with the latest accessories such as super strong chair for those post operative or simply mobility restricted guests. The wifi was excellent and finally the food was first class. Thank you to all the friendly staff who made our brief stay so enjoyable.

Went for partners birthday ! Made a request and upgrade us and left amazing goodies in the room! Was lovely gesture! Room very good standard and comfortable bed and quiet!

The main attraction of Premier is the consistancy of facilities and the quality of presentation. This City Centre inn meets expectations. Simple proceedures, friendly and helpful staff on hand.Clean rooms with not overgenerous freebies,Reasonable restaurant inhouse, car parking (expensive) next door though many others in the vacinity, and many restaurants,takeaways and shops locally.

Good location. Easy parking close by. Hotel starting to look grubby. Check in machines not working properly. Limited staff, poor welcome. Very loud music in near vicinity of hotel on Saturday night until 3am so very little sleep.