Premier Inn Swansea City Centre

We use the Premier Inn at Swanley quite often. It's always clean and tidy and the staff are always friendly and helpful.
Good value for money.

Very good for 2 nights. Nice staff. Room good but prices differ a lot on the 2 nights.the Sunday was reasonable but the Monday was much more expensive!!

Happy with our stay very helpful and polite, room was very comfortable and clean definitely would come back again. Thankyou

Clean and spacious room, as you’d expect from a Premier Inn. Everything was comfortable and tidy overall. One small issue: the net curtain fell down when I opened the window, which was not great! It would also have been nicer to have someone at reception to welcome me, rather than having to ring the bell and wait to be checked in. There was also no one on the desk when I left either!

I opted for the continental breakfast, which was perfectly fine, and the waiter was absolutely lovely. Personally, I feel £8.99 is a little on the expensive side—especially when I don’t tend to eat a lot first thing, though I appreciate it’s an all-you-can-eat setup.

Overall, a decent stay with a few small points that, if improved, would make the experience even better.

Had some issues however Mike, the manager, took care of everything and made my stay very good. I really appreciated his help! I would stay again thanks to Mike's attitude and wanting to make things good for all his guests

Hotel is a little tired compared to other premier inns . Ran out of some items at breakfast and had to look for staff to replenish

A really enjoyable two night stay at this premier inn. All staff very helpful and friendly . Accommodation very comfortable and the "wet room shower/toilet" perfect. Plenty of parking spaces.....but make sure you enter your car registration to avoid a fine. Other shops/eateries close by and an enjoyable breakfast at the brewers fayre.

Exceptional stay Swansea Premier Inn! Big shout out to Jade at reception, very warm and welcoming. Breakfast was delicious 😋

Got a parking ticket even tho it says free parking 🤦‍♂️👍………………………………………..,,,….&;£;£;!4!4!;£;£,!,!,,…,,,.,…..

Visiting for the theatre. Great location with NCP car park next door. Great reception and check in from lovely staff. Room as expected. Very clean. Bathroom with excellent shower.

Good beds but had to open window to cool room which meant we were disturbed by nighttime street noise.

Standard WiFi is slow but did not upgrade to their premium package.

Overall great experience so would recommend.

Brilliant location, easy to find. Very helpful staff and as we were celebrating a birthday they gifted some chocolate as a present. Breakfast hot, tasty and constantly replenished. Definitely be back

I had a really pleasant stay at Premier Inn Swanley. The hotel is clean, comfortable, and in a great location easy to reach from the M25 and close to shops, Bluewater, and public transport. The room was spotless, the bed was super comfortable, and the whole place felt quiet and relaxing. I slept really well, and the blackout curtains made a big difference. The staff were friendly and professional, always happy to help with a smile.

This hotel is great value for money. It’s exactly what you’d hope for clean, well-run, and welcoming. I’d definitely stay here again and recommend it to anyone visiting the area.

The staff were really great.
The room was good
The breakfast was awesome
Negative is the WiFi. My boys are always on utube. Even that was sorted out when I talked to the staff

Parking facilities good register your number plate at reception, reception very friendly good service, bedroom comfortable slightly smaller than some family rooms we have had. Breakfast cooked fresh and staff brilliant even though they were super busy

Bars and restaurants near by.

Checked in fine with no problem, later returned to hotel at 3am to be told guests were not allowed to stay ended up stranded with nowhere to stay after spending £90 for the room and no refund or alternative accommodation. Staff were rude with very little care, found cannabis in the bathroom upon arrival, will not be returning.

Booked a family room here for myself , 2 friends going for a night out , room was just as expected . Upon our return looking forward to sleep after a night out we were told ,we couldn't & couldn't get our bags belongings either !!!! £88 for a room this hotel wouldn't let us sleep in . No reason given no refund given , joke & total bs.....will be complaining to head office sept 25.

The floor in bathroom was sinking and it smelled old and musty. Staff were rude when asking for toilet paper and towels.

Once we located it, we were greeted with friendly staff. Rooms were clean and quiet. All good! Went for a drink in the evening, bit disappointed by the frozen lemon slices??
Breakfast was excellent. Catering for vegan diet.

Good value night away! We stayed 2 nights, easy to check in don’t forget to enter your car registration on the keypad in reception. We had a room in the block over the road, lots of car parking. Room was clean apart from the bathroom fan and the hairdryer was full of dust. The mattress was so uncomfortable and the room was so hot. The window you couldn’t open due to being on the second floor and the air conditioning wasn’t that good. The corridors were absolutely boiling despite it being warm outside. We didn’t eat at the restaurant. Plenty of places nearby Costa, Asda if you need anything.