Premier Inn Bournemouth Central

I cannot describe how far below standard Premier Inn standards this place is. I have a Business Booker account with Premier Inn and stay 1 or 2 nights every week, this place needs to be deleted from their portfolio and shut down, it is truly dreadful.

Forgetting the obvious things that other reviews say about no parking, terrible food, no Aircon and poor standards of cleaning, for me (staying in December) no heating in the rooms (and I do mean plural because I had to change due to the noise coming from the floor above) is unforgivable. To walk into two separate rooms, both of them having their windows wide open so there resemble a fridge and to have no form of heating apart from a tiny in adequate oil heater is simply diabolical. On top of that to reiterate, terrible standards of cleaning and poor decoration. The televisions in both of the rooms, were set to a volume that I could not even detect what was being said is ridiculous but that is clearly only because all of the walls and floors are Way for thin because I could honestly hear the ants walking around in the room above me. There are several Premier Inn in Bournemouth, and all of the others range from good to excellent, this place rates 0 out of 10. Once again, I will be requesting a full refund from Premier Inn business accounts, as there is no way I will be playing paying for this stay.

We had a very bad experience not been looked after by the Premier Inn as they advertise on TV causing us to come home early of the pain $400 for the weekend included the car park free outside that was a fortune

We had the best experience at the Premier Inn Central Bournemouth. We booked 5 rooms as a family to celebrate my daughter’s graduation taking place at The Pavilion across the road. The hotel was perfectly located for this but also for everything Bournemouth has to offer; the pier, beaches, gardens, bars, restaurants and shopping. The price for the best rooms was great value for money and breakfast was great. The rooms were clean, well stocked and so well sound proofed. We had the best nights sleep. Beds, quilts and pillows were spotless and top quality. Two of our rooms were booked for 2 nights and Miguel on Reception made the whole experience simple and stress free. I can’t thank him enough.

I've stayed in a tonne of Premier Inns over the UK due to the nature of my work, but in this instance I popped down to visit a couple of friends. Miguel takes the crown for the best service I've received in a PI to date. Accommodating, friendly, personal and funny. A real pleasure to stay and I will return. Huge thanks to Miguel and the team!

There is NO heating at all at this hotel, or so the man in front desk told us, we had none in our room and was given an oil heater that took hours to even start to warm the room, there is also no parking which does state on site however directions for car park to use are useless. Breakfast was a shambles, no fresh food and 1 coffee machine broken and 1 empty, tables not cleared or cleaned. Wallpaper hanging off walls in corridors. I have stayed in many premier inns over the years and this has to be worst yet. I have 5 more different locations booked over the next few months at premier inns but am now reconsidering my choice in hotels. This hotel was not modern, clean or comfortable.

We booked for 2 nights, the hotel was exceptionally clean. We had a family room which was perfect
The restaurant and food quality was amazing and Miguel went above and beyond for us he is a true asset to the hotel
Most definitely would book again such a pleasant experience thank you Miguel and staff keep up the great work

Have stayed at various Premier Inns but this one is the best. The location is perfect. The rooms are lovely , staff are very attentive ,go above and beyond. It was lovely to see Miguel the manager having met him previously at another hotel, one of the nicest men you could meet, genuinely interested in his customers, interacting with them and getting to know them rather than sitting in an office. I look forward to coming back in the future.

The hotel is lovely, the location is great just by town and the beach with plenty to do around! We had a lovely welcome from Miguel who went above and beyond to make our stay amazing, the room was stunning I didn’t even know premier inn did rooms this nice! The view from the window was gorgeous, it’s just a shame you can’t go onto the balcony! Overall I’d highly recommend and a huge thank you to Miguel for making our stay so amazing!

Miguel was a ledgend! He really looked after us on my partners birthday, made the check in so easy and he was so pocket and funny.. the bar was great and cosy.. we had a wonderful time thank you!!

Amazing stay at the Bournemouth Central premier inn. This was the cleanest premier inn I have stayed in for a long long time.
Staff very friendly and helpful and Miguel the manger made us feel at home. Well done, great hotel for visiting Bournemouth.

Miguel and his team were outstanding. As a solo female traveller I felt very safe, the room was really clean and the bed super comfy and the food was great. Would 💯recommend!

One of the better Premier Inns we have stayed at. Good location - opposite the Pavilion theatre and the gardens, and about 10 minutes' walk from the front.
Our room (217) was comfortable even without aircon (our window opened for fresh air). We had an electric radiator to keep the room warm.
Breakfast was pleasant - no crowds & no kids, with a good choice of fresh food in the buffet. Miguel looked after all his customers well.
Our only concern was the dubious characters hanging around outside the hotel when we returned at 10 o'clock in the evening. There was no one manning the reception desk and any of these characters voukd gave walked into the hotel unchallenged.
Otherwise, a good choice.

Miguel and his team were excellent and very accommodating, they were very understanding when we needed food and slightly awkward times. Great service

We stayed overnight for my stepson’s graduation and, having always had great stays with Premier Inn, we expected the same. Sadly, this visit was disappointing.

Our 7th-floor room was quite small and the heating/AC panel was broken. We were given a portable heater and fan instead, but this wasn’t mentioned at check-in. After a full day of celebrating, we returned at 11pm to find the lifts out of use from 10pm–8am. Having to walk up seven flights of stairs was exhausting and would be extremely difficult for anyone with mobility issues – something that should be made clear before booking, especially as the premium rooms are on the higher floors.

The mattress was lumpy, we only had one very flat pillow each, the extractor fan didn’t work, there was no toilet brush, and the bathroom light switch being outside the room meant it lit up the whole room during the night.

The hotel was clean and nicely presented, but overall the room and lift situation made this stay fall below the usual Premier Inn standards we’ve experienced in the past.

We booked this as it was one of the few places that offered a family room while we were staying in Bournemouth overnight for a concert. Location is great with a public car park right opposite. A short walk to the town, gardens and seafront. The room we had right on the top floor was very clean, tidy and also very quiet (other than the weather which is nothing to do with the hotel). It was also nice to have a separate sleeping area for the kids. Miguel the manager was very helpful and friendly and made us feel welcome. Will stay again if in the area.

Excellent location for the seafront and town. Lovely clean and tidy room. Good facilities. Very pleasant staff. Excellent breakfast. Highly recommended.

Great location, comfortable stay. Great rates including breakfast. Catered for my dietary needs (coeliac) really well. Friendly helpful staff too. Parking near is expensive so go to central car park which is £6.20 for 24 hrs and a short walk away.

Miguel was very helpful and friendly, made us all feel very welcome. Hotel was spotless and breakfast hot and lots of it.

Coming down to Bournemouth for a concert at the BIC, so location-wise the Premier Inn was ideal. Parking is available close to the hotel, but expensive, so parked a bit further away for £6 per day.

Check-in was ok and that’s probably the best thing I can say about the hotel.

I upgraded the room to a sea view, which would give me “a great view, a super-comfy bed - everything you need for a great night’s sleep”! The picture next to that statement shows a big room and a super-comfy looking bed! Sadly, that’s not what we ended up with. The room was on the 4th floor, tiny and contained the world’s most uncomfortable bed, the end of which was about 12 inches away from the wall with the tv on it, making it tricky to get to the other side of the bed. Built into this wall was the “wardrobe” which was capable of storing 4 or items.

Bathroom was ok, proportionally sized in line with the room.

Having seen the other hotels near to the Premier Inn, next time I stop in Bournemouth, I’ll book one of them instead.

Recently had a very pleasant stay at the Premier Inn Central, Bournemouth.

Miguel the manager was so helpful organising the ideal accommodation to suit myself and my elderly mother, who is partially sighted. Nothing is too much trouble for Miguel!

I highly rate this hotel.