Premier Inn London Uxbridge

I tend to stay here each year for business. It is ideally located with the usual standard of comfort you get to expect in a Premier Inn. The breakfast and dinner options are good value and plentiful. What makes it though is the friendliness of the staff who always make you feel welcome. Nothing was too much trouble for Raakesh on the front desk or restaurant

The wife and I recently stayed at the Premier Inn Riverside Drive Uxbridge.
We can't praise the hotel enough. The room was clean quiet and very comfortable. The restaurant was excellent and reasonably priced.
We'd like to commend George who worked in the restaurant and bar. He was so friendly and helpful, excellence customer service, a great ambassador for your company.

I stayed here as I was on a course close by. My first impression was overall really good. My room was clean and comfortable. 1st morning I discovered my hairdryer wasnt working. I explained this at reception and before long Wendy was at more door to help. She bought me a hairdryer and waited to see if it worked. It didn't. She ran around to find me one that did. They where very short staff but her dad her colleague where kind, caring and helpful. Both carried on their shifts with a smile. Wendy saw me the next day and
was again cheery and asked me how my stay was going. I had a fantastic breakfast and a lovely stay. I will be back for sure.
Hotel is in a fab location for everything.

After a 5.5 hour drive we had a very welcoming reception from the lady checking us in. Room was clean and comfy. Rooms starting to show a bit of wear and tear but this the best premier inn we have been to in a while.
Breakfast was tasty and plenty of it, to set us up for the day.

A great experience was had .. Rakesh hosted us like old friends superb Customer Service ... Loved the place ... one small comment the bed creaked every time you got off it on the Window side (never mentioned it to Reception but room 130 if you wish to check ) .. All in all this was a pleasant 5 night stay

Visited the Premier Inn for 2 days on Business. This is so short on staff. Reception staff jump between that and the restaurant. Have just sat waiting for 50mins to get a table as the chef is new. Tables were all sticky just seemed a lack of care or staffing to support looking after this hotel. Won't be using it again. Premier Inn seems to be slipping more and more recently.

My friend and I often pop in for a Sunday breakfast. It’s always fully stocked, great service and lovely fresh selection. . The staff are always so friendly especially Raakesh and Hamza, and it’s always a treat to start our Sunday at Premier Inn Uxbridge.

I stay here quite frequently and always find the staff to be amazing.

The facilities are good, nice restaurant, rooms generally quiet but it's the staff who make me want to come back. A special mention to Alison and Raakesh who remember me each time and are so lovely.
Please do not go to touch screen check-ins like you have in Cardiff...really off putting

An excellent stay. Staff were superb especially Raakesh who went out of his way to look after us.
The location of this hotel is another good reason to stay.

We had such a wonderful experience thanks to Ricardo, the Duty Manager. From the moment we arrived, he was incredibly welcoming and made us feel truly valued. His kindness, professionalism, and helpful nature stood out throughout our visit. Ricardo went above and beyond to ensure we had a great time, and it's because of him that we’ll definitely be returning. Thank you, Ricardo, for making our visit so special!

My family and I stayed there for university checkin, great location , relatively big room, bedding was very nice, breakfast was perfect with vegan options available, excellent parking space just in front of the hotel. aircon was very quiet and working well,staff were polite with a big smile on their face during breakfast
The only negative points which prevent me from giving it a 5/5 is that the bathroom had only an overhead shower with NO handheld douchette. That was a very important factor for us and for any family i guess with ladies. The room had no ventilation as the window was sealed which makes the room a bit stuffy as we prefer fresh air instead.

Overall experience very good. Raakesh and Leah very friendly and Ade, the chef was very pleasant and made us a very tasty breakfast .

Great value for the price, good location, nice clean and ambient rooms. Special mention to Dhruv at reception who was super friendly and attentive

Great reception and welcome from Raakesh have been here before will certainly be back nice rooms and E V charging. Many thanks.

This hotel is fantastic in my opinion. The rooms are clean and modern. The food is good and the staff are very friendly and helpful. We stay at this hotel regularly and are always made to feel welcome. I especially rate Raakesh and Hamza who always go the extra mile to make our stay memorable.

After delays on M25 got off at Uxbridge junction and found premier inn on sat nav at 10.45pm, drove their and was greeted at reception by an extremely helpful gentleman called Raakesh who sorted me a room at short notice and made my awful journey bearable.
Many thanks Raakesh

Went out their way to make sure our group had rooms near eachother and breakfast offered cook anything fresh we wanted ..

I've stay there 4/5 times a year, great location, parking, for Uxbridge and Underground/Tube into London. 5th Sept, good check in person at the reception, very good. Room is good , basic but al right for a night or 2. Bathroom could do with a GRAB Rail on the wall (in my opinion). I have had the meal deal which is good and evening meal has been very good, can get in bar at 5 but food not open till 6pm, only Hotel guests can use??? Last 2 times had Breakfast there, but not greatly enjoyable, on the cold side some items, No juice once!, had to ask twice for toast to be put out? kept in a cupboard, its only cheap bread why ration it? The food dishes not always full and have to wait to be topped up. There were very few people in there!!!,
guy in charge was very good. The place has no atmosphere. I wont eat there again till it improves, Ill have dinner at pub opposite General Elliot, they do earlier afternoon times and will have Bfast in Uxbridge. Hotel is good especially if you get it at 50 to 60 pounds, but restaurant is poor overall, used to be buzzing. Please get your act together, its CUSTOMER SERVICE.

Great customer service from Raakesh, very helpful and friendly. Room was lovely and clean and very spacious. Would recommend to family and friends

I stayed at this hotel for 14 weeks, I found the staff to be exceptional, going above and beyond to make my long stay pleasant. Massive thanks to Alison, Leah, Sharon, Franka, and special thanks to Rico and Raakesh