Premier Inn Portsmouth City Centre

Very friendly staff.

Greats

The hotel didn’t smell great - sweaty locker rooms. The car park is small.

We had a lovely stay! The staff were incredibly friendly and welcoming from the moment we arrived. The room was spotless, well-prepared, and the bed was super comfy. You can really tell they pay attention to detail.

The only downside was the restaurant, the food quality wasn’t quite up to the same standard as the rest of the hotel. But overall, we really enjoyed our stay and would definitely come back if we’re in the area again!🥰

Clean and comfortable. Staff nice and friendly. Meals good choices and good quality food . Convenient location next to the train station.

We have been travelling around Wales, Devon and Berkshire for the last 2 months …
This PREMIER INN Caversham Bridge was by far the BEST we stayed in compared to 6 others we stayed in.

CLEAN … COURTEOUS STAFF … GOOD LOCATION

WELL DONE MANAGEMENT AND STAFF … 5 STARS

Clean, comfortable room and an excellent breakfast at the Beefeater Inn next door. Special thanks to the very friendly receptionist who solved our problem with the fire alarm!

Lovely Premier Inn, I upgraded to a premier plus room and it was really nice, quiet with nice quality tea, nespresso, chocs etc and an iron/ board as well as lots of space. Was there for business so just needed something practical but would've been happy to stay for leisure too. Nice staff and atmosphere.

I have nothing but praise for the entire team at this Premier Inn. I have stayed at this location on multiple occasions, and each visit has been consistently excellent. From the moment I approach the check-in desk, I am always greeted with a warm smile. The check-in process is seamless, and I am always very well looked after.

The reception team manage my car parking, book my dinner and breakfast reservations, and coordinate every aspect of my stay — from room cleaning to any additional request I’ve ever had. The restaurant staff are pleasant, attentive, and always happy to recommend dishes or highlight daily specials. The cleaning team keep both the rooms and hotel spotless, and they too never fail to greet me kindly.

I have stayed in many Premier Inn hotels, but I have yet to find a team more sincere, hardworking, and genuinely welcoming than the staff here. Their service, professionalism, and kindness always exceed expectations, and I truly appreciate the effort they put into every guest’s experience.

A wonderful hotel, run by an exceptional team. Please keep up the great work — I would mention names, but there are far too many deserving of recognition.

Decent room for the price. The free parking was a huge bonus. The staff was extremely friendly and helpful. Safe and quiet location

I know that the carpark is not run by Premier but ultimately they should be held responsible and, if the parking company they use try making extra money out of Premier customers by sending out erroneous (I am being polite here) PCN notices, then Premier should do something about it.
Basically we spent a night at Port Solent. We knew there was a £3 parking charge for 24 hours. No problem. We got to the carpark and read the notice to see how to pay. We were on the machine in the foyer when the helpful young receptionist said he could do that for us. Took the reg. number and card. Two weeks later we got the PCN notice, for the period 3.22 to 5.10 when we left to go to the Marina. But no notice for the 9pm to 11.30 the next morning parking. If we hadn’t paid for the 1st period, how come we were okay for the 2nd? It is the total inconvenience and stress of then having to do the appeal. There is no way to contact them, yet if you don’t do the appeal, the fine goes from £60 to £100 after 2 weeks. It is almost impossible getting through to Premier. Got through to Guest Services who confirmed we were not the first, but told us to email the hotel and they would get it cancelled. They didn’t and then 2 weeks later we get a reply asking us to get confirmation from Premier that we had paid. Again, so difficult and a lot of hanging around trying to get through to Premier, but when we did, they confirmed payment was showing and had been put through by the receptionist. This has now been resolved and cancelled but we have had no apology for the time and stress for something that was never our fault and something that Premier concede is not a solitary incident.

Good convenient location to ferry port
Nice clean modern rooms
Comfortable bed.
Only criticism is that they need more signage for location of lift in the corridors for for guests departing their rooms

Very nice friendly staff I was here for a while and made me feel very welcome at a lonely time in my life. I would love to stay here forever if I could!

Staff very friendly and always happy to help definitely be back in future. Central location for the whole of Portsmouth 2mins from motorway. Great value for money as 100% value.

Would recommend this hotel cleanliness was good
Parking for the weekend Friday-Sunday was £9.00 which i consider reasonable.
A pass could be given for those staying at hotel to get free parking
Visit to Gun Wharf Quays was nice and spinnaker tower was interesting.

lovely hotel clean and goos value, friendly staff. Shame to pub next door was not seelling food that day let the visit down a bit

Lovely hotel. Perfectly located. Seeing a show at The Guildhall which was seconds away.
Easy walking distance to Gunwarf Quays. Parking next door in multi-storey £4.50 for 24 hours. Easy stroll to hotel.
Staff above and beyond. Arrived before check in but not a problem for receptionist who secured our room early. Nothing was too much trouble.
Room decent size and bed comfortable. Black out curtains which were a bonus. Very quiet.
Breakfast next day was very good. Eggs looked a bit tired so we asked for fresh ones and they were made immediately with no fuss. Coffee excellent.
No complaints at all and wouldn’t think twice about staying again.

Clean, warm and helpful…. What more do you need when away from home. We’ve stayed here twice before and will do so again. We had everything we needed.

Wonderful place to stay. Shanki (not sure of the spelling) on reception was so helpful and friendly. The room we were allocated was quiet and as usual the bed so comfortable. Great night sleep. Big Thankyou to Jorge, Veska (great cooked breakfast) and Judith (so attentive and helpful). Overall a great place to stay.

Fantastic premier inn! Staff very helpful (Sharney kept our room very clean thank you!). Very quiet, lots of good parking! Thank you for a great stay!