Premier Inn Isle Of Wight Sandown

Fantastic value, superior comfort, and fantastically clean. All staff were friendly and efficient. I have to say though the comfort was outstanding, I’ve not slept like I did here in years, a blissful sleep, so much so I want to purchase a premier inn mattresses but sadly can’t afford it. The hotel is situated next to a kfc drive thru and my room was right next to this but once those curtains were drawn you wouldn’t have known, there was no annoying light creeping in and no noise.
Highly recommend.

We recently stayed here and can honestly say the staff were some of the best we have experienced at a premier inn. Staff were friendly, welcoming and helpful. Only downside was the evening menu is a bit limiting and would benefit from a great choice.

We really enjoyed our 3 night break at this Premier Inn.
We had a Premier Plus room which was lovely and peaceful.
The road links from here to the Isle of Wight main attractions are good
All the staff were very pleasant and helpful.
A special thank you to Waqar for all his help and advice,
Nothing was too much trouble and he made our stay extra enjoyable.
Breakfast was plentiful and delicious.
Would definitely recommend.

Had one night here while attending an event on the island, parking is free and onsite by registering at the desk.

Breakfast was usual Premier inn offerings.

We're pleasant and welcoming venue. Staff were very supportive and always happy and talkative. Excellent value for money and good quality.

Visiting the Isle for the first time for work. I was apprehensive and stressed out but Waqar at the front desk was extremely helpful and quickly found solutions that made my stay completely stress-free. He went above and beyond to ensure my experience of the hotel as well as the isle was positive and cant thank him enough. Why cant all customer service be like this experience. The hotel was clean, well maintained and I appreciated the service I received. 5 stars. Thank you Waqar

Lots of parking available. Friendly staff. Checked in online via the app so once we arrived at reception it was very quick. We had room 117 premier room. Very quiet location. Speedy wifi. Room very clean and well equipped. Would stay again.

Very friendly staff and excellent food. But the room was smelly and I had noisy neighbours. Luckily I only had a one night stay this time.

Location good, the family room was a little small and only 2 cups provided for an occupation 4. No glasses provided to clean teeth. Had the meal deal, menu options very poor and not able to change them around. Good point bed comfortable as always and staff friendly.

I actually visited on 13/10/24 (wheelchair user) but as I've only just joined TripAdvisor I thought I'd leave a review. I came in on a Sunday afternoon and was served two ladies Katie and Abi, I'm not sure if they are still with the restaurant but they were both really helpful such as opening doors for me and extremely friendly and I never forgot. I would have stayed longer but had to dash home for an emergency and never got back there since but would like to visit again before 2025 is up.

The room was clean and tidy (although there was a lingering smell of pipe tobacco in the bathroom which was weird considering the smoke detectors are meant to be very sensitive). The room maybe needed a refresh - for people with USB-charged devices, there are only two ports (one on each side of the bed) and they are low current so devices take twice as long to charge. If there were more charging ports the slow charging wouldn’t be an issue.
The Ultimate WiFi is terrible and certainly not worth paying £5 per day for - I recommend buying extra data on your phone rather than wasting your money if you need to as long as you have decent coverage in your room. Fortunately(?) Ultimate WiFi was included in my room fee, but whenever I wanted to use it there was no bandwidth. This hotel DESPERATELY needs upgraded broadband that can provide an acceptable service to everyone, especially those who have paid extra. It makes me very cross that you have to pay for a service you can’t use.
Rant over - the staff were lovely, there was plenty of parking and there is a pub just across the car park and even a KFC if that’s your bag. I will definitely book again, because it’s actually good value, but I will ensure I have enough data for my Internet needs!

The staff were extremely helpful, and it was a great location: only a short drive to the beach and near to a main road to access other parts of the island. Food was good and there was plenty of free parking. I was definitely glad to have chosen this hotel and not the sea front one.
I’m already planning a return trip.

Overall a lovely friendly hotel.
Staff very good.
Parking a godsend
Breakfast bit of a wait as staff chatting in the kitchen but food excellent

Great stay, location and staff with a special mention to Simon (Chef) for going above and beyond in customer service
Thank you.

Check in easy, plenty of parking free - just register your vehicle. Room lovely & clean. Very comfy. Tea & coffee provided in room with extra available in reception. Breakfast good choice, all nice and fresh. Staff friendly & helpful. Overall very happy.

We recently stayed at the Premier Inn Isle of Wight Sandown (Merrie Gardens). The check in was simple and efficient. Car parking was free, (a major factor in booking), was clean, tidy and safe, with ample car parking spaces too. The corridors, rooms and bathroom, were clean and tidy and didn't look run down and tired, unlike some premier Inns we have visited. The breakfast was one of the best we have experienced at a premier in. Both the cold and hot options were available in smaller amounts, but replenished frequently, rather than having lots of food hanging around and deteriorating. The quality was very good too. A shout out to the host, who's name I think was "Penny" who was very helpful and constantly working hard in the dining area. Also to the Manger and Chefs too. All in all a very nice experience in a safe area.

We arrived early and Sarah was very helpful as we had to see family as there had been a death in our family. She was lovely. Friendly staff. Lovely food. We will definitely return

Clean, friendly staff and wonderful breakfast. Our second stay here and definitely won't be our last! Thank you to the lovely team! The location is also a perfect base for getting to the rest of the Isle of wight easily with access to two supermarketals, KFC and a pub!

We were surprised to learn that we are no longer permitted to rewarm my son's meals, despite the fact that we had stayed for at least four days and my son is an extremely picky eater. I completely understand that there will be health and safety concerns, but the meals are freshly cooked, intended solely for my son, and stored in a secure container. Every day, I've been driving anywhere to find a public microwave to warm my son's meals, making it difficult to enjoy what was supposed to be a relaxing vacation, as we've always visited the island during the summer. He had been using Premier Inn and bringing my son's food, but this was the first time we were not allowed, and my son nearly starved for a few hours while we looked for a place for him to warm his meals. Hopefully, because this hotel has a reputation for passion, they will consider purchasing the cheapest microwaves available to use for families like us, as some hotels and "pubs" that only serve beers allow guests to use microwaves to rewarm meals even if they are not dining in.

The location of the hotel is excellent for those with a car. Supermarket and eating places within close walking distance. Staff were all very approachable and friendly. Room was fine with a comfortable bed. Bathroom was a bit dated.Shower over the bath would need a hand rail for less mobile and shower soap dispenser did not function well. the toilet seat was loose. No real complaints, however. Good breakfast and, overall, a good value hotel.