Premier Inn Isle Of Wight Sandown

Stayed 3 nights and it was fine, clean, comfortable and good service. The staff were friendly and it was ver6 reasonably priced.

Fantastic value, superior comfort, and fantastically clean. All staff were friendly and efficient. I have to say though the comfort was outstanding, I’ve not slept like I did here in years, a blissful sleep, so much so I want to purchase a premier inn mattresses but sadly can’t afford it. The hotel is situated next to a kfc drive thru and my room was right next to this but once those curtains were drawn you wouldn’t have known, there was no annoying light creeping in and no noise.
Highly recommend.

Not a good impression. Dirty freezing cold rooms. Dirty bathroom. meal choices limited - they put this down to lack of staff

Fantastic. Our 3rd visit.

Superb location. Great rooms and food. Staff service exceptional. Nothing too much trouble. Friendly professional and accommodating.

I had a good experience staying here and I had read a few unpleasant reviews so was a bit wary. Room was very clean and quiet with great air conditioning, Nespresso coffee, fridge, comfortable bed and lovely helpful staff. It’s opposite Marks & Spencer’s so if you want a night in you can buy beautiful nibbles from across the road. A stones throw from the sea too. I would definitely recommend this hotel.

Absolutely brilliant hotel having had only 2 to 3 hours sleep the night before we arrived at the hotel pretty moody and groggy but the assistant Manager was absolutely brilliant. Definitely an asset to the hotel they stay in the hotel was good. All the staff were very friendly and helpful. Everyone excelled at what they did

I finally found the car park after following directions from Sat Nav and no gate for entrance security but plenty of spaces. Woman on reception a little abrupt but that was just bad luck.Room wonderful .We were there two days.Only problems were a difficult to work coffee machine and a somewhat temperamental heating system.(fan blowing cold sometimes when heat on)These niggles do not effect my view that the stay was great value for money.Great location on waterfront and within walking distance of town centre.Ive been with Premier many times and failures occur when bad staff.

Great stay hotel was clean and the room comfortable. Shout out to John manager really helpful and went the extra mile I will be staying here again

Nice and friendly hotel, great central location and the rooms were clean and tidy. Bed of course were comfortable as always.

Stayed Tuesday 11/11 for just the one night. We were running a bit late and needed to get to a show by 8 and still needed to eat. The two staff (sorry, didn’t get their names but one chef and one front of house) were absolutely brilliant.

They were very quick and intensive and nothing was too much bother. Likewise the lady we spoke with on the Wednesday morning re leaving our car whilst we went into town.

Premier Inns don’t tend to vary much but this one totally stood out for quality of their staff. Thank you

We recently stayed here and can honestly say the staff were some of the best we have experienced at a premier inn. Staff were friendly, welcoming and helpful. Only downside was the evening menu is a bit limiting and would benefit from a great choice.

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The location was perfect and the staff were generally pleasant. However, my stay was quite disappointing due to several issues with the room.

The room was very cold, and the heating control panel was not working, so I was unable to get any heating throughout my stay. I reported this to the front desk on the second day, but unfortunately nothing was done to resolve it.

There was visible mould on the ceiling in multiple areas, which was concerning. The hallway on the second floor also had a strong smell of weeds for the first two days of my stay.

Additionally, the room did not seem properly prepared upon arrival. The bed was not made well, there was no toilet paper provided, and the bathroom floor was not clean. The pillows were also of poor quality, which made sleeping uncomfortable.
WiFi signal was pretty poor / unable to connect most of the time , so I was unable to work.
Overall, while the location and staff were good, the room conditions and lack of response to issues were very disappointing.

Good location in Ipswich. Stayed here one night to attend a football match at Portman Road, which is a short 10 minute walk from the hotel.

The car park at the hotel is small, however I did manage to find a space. Bit of a squeeze parking a Berlingo in here but there is also an overspill car park just across from the hotel.

Check-in was easy - two screens to do self-check in and somebody on reception who took my car registration details as it costs £9 for 24 hours to use the hotel car park.

Room was clean and tidy. Very good black-out curtains and minimal noise, despite being on the 1st floor at the front of the hotel directly above the street.

Breakfast was good - standard Premier Inn fare. Some items could have done with replenishing, though.

No issues checking out the next morning and was back on the road heading north after a good night’s rest.

Would recommend.

Unfortunately I would not recommend this hotel.
The bed was comfortable and there wasn't much noise from outside but that's it for the positives.

The rooms cleanliness was awful. This ranged from dust and hair on/in the bed. An unhoovered floor. Spare pillows being covered in dust.

The facilities in the room were also sub par. The heating system took a while to kick in. The hot water for the shower took over 5 minutes to start getting warm. The extractor fan didn't work.

There were no towels in our room when we arrived.
The tea and coffee station hadnt been topped up.

Brilliant -we know exactly what we'll get - friendly welcome, clean, warm (adjustable!) room, good food, always works really well for us.

The hotel was well located, although there weren't many on site parking spaces. There is an overflow nearby, though. Also the soundproofing could be a bit better.

The staff are all very friendly and helpful, and the automated check in is a time saver. The decor feels fresh and the room was very clean and functional, with a comfy bed.

The restaurant is a real letdown, though. The advertised menu was not available, only a very reduced one, and there was no children's menu. Had I paid for the meal deal I would have been quite miffed. Also the kitchen seemed to have difficulty in producing an adequate supply of food for breakfast, even though the place wasn't exactly heaving. We went down to breakfast at various times over three days and there were always empty dishes. Very disappointing.

If it wasn't for the restaurant problems I would have given a much higher rating.

I have never been to the isle of man before and to start on a positive i thought the island was beautiful, so peaceful and interesting and the people were welcoming. We stayed at the Premier Inn in Douglas which is in an ideal location for town, buses and bars. The nearby buses run regularly and Ramsey is well worth a visit and they are regular for the airport. The main issue I had with the room was the lack of a window to open, it was a sealed unit and air con, i don't want to breath air that's pumped into a room, it was hot and uncomfortable and noisy. The bath had mould round the edge and is so high to step in and out of after a shower, it could be a problem for some people. The breakfast was another issue, it starts at 6.30 and when we got down about 8 it was clear the fried eggs had been there since the start, the yolks were just hard rubber, on the second morning I asked if I could have scrambled, which was given to me in a bowl as it came out of the microwave, no butter or stiring, just a cloth textured rubber heap, the bacon nearly broke my teeth it was that hard but the sausages were nice and there is a good selection of cereals, fruit and yoghurt.The staff were lovely and pleasant but I feel it has been let down by the breakfast and lack of fresh air in the room. I would certainly visit the island again but not in a Premier inn.

We really enjoyed our 3 night break at this Premier Inn.
We had a Premier Plus room which was lovely and peaceful.
The road links from here to the Isle of Wight main attractions are good
All the staff were very pleasant and helpful.
A special thank you to Waqar for all his help and advice,
Nothing was too much trouble and he made our stay extra enjoyable.
Breakfast was plentiful and delicious.
Would definitely recommend.

Had one night here while attending an event on the island, parking is free and onsite by registering at the desk.

Breakfast was usual Premier inn offerings.

The location is lovely near boats and also a lovely littke pub and shops and pizza.
The staff at the premier Inn work very hard 5 star service and very happy to help.
Amazing diligent team with a friendly welcome as a solo traveler on business.
The chefs food is 100% fresh so many flaviours you will not be dusapointed!
Thank you very much for a lovely stay and also my room was spotkess! Thank you