Premier Inn Köln City Mediapark

Hotels
8.3 (10033 reviews)
Hansaring 97 , Cologne , de

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Luggage storage

Review Highlights

Pros:
Great location near train/station
Very spacious rooms
Clean and comfortable rooms
Friendly and efficient staff
Quiet rooms despite nearby railway
Good value for money
Nice lounge and comfortable common areas
Easy parking access
Cons:
Air conditioning issues (not working or not controllable)
Elevator out of service / queues
Small or low-pressure showers
Expensive parking fees
No fridge/minibar and missing toiletries/water in some rooms
Reception queues at peak times / early-arrival reception issues
Difficult to find the hotel entrance on first visit

Categories

Cleanliness
8.6
Multiple reviews explicitly praise cleanliness (clean rooms, bathrooms, lounge); no significant cleanliness complaints.
Service
8.4
Staff frequently described as friendly and helpful with quick check-in/out; some mentions of reception queues at peak times and occasional early-arrival reception issues.
Location
8.6
Consistently noted as very convenient (close to train/station) and often quiet despite proximity to the railway.
Room Quality
8
Rooms repeatedly described as very spacious and well equipped, but there are recurring issues: cramped showers, low water pressure, occasional lack of fridge/minibar, and some AC problems.
Amenities
7.8
Positive notes about lounge and breakfast, parking and lounge available; however repeated complaints about air-conditioning malfunctions, missing toiletries/fridge and parking cost lower the score.
Value for Money
8.3
Multiple reviewers highlight a very good price-performance ratio; a few minor cost complaints (notably parking), but overall perceived as good value.
Food and Beverage
8.3
Limited mentions in the reviews (one positive comment about breakfast). Treated as the dataset average due to sparse direct feedback.
Overall Experience
8.4
Overall stays described as comfortable, relaxing and pleasant with friendly staff and quiet rooms; operational issues (AC, elevators, reception queues, parking cost) noted but not dominant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:36

Property Description

Historic Building with Modern Amenities
Located in Europe's once tallest building, the acom-Hotel Cologne seamlessly blends historic charm with modern comforts. The original style elements and the unique paternoster lift add character to the spacious rooms furnished with contemporary amenities like satellite TV and air conditioning.

Convenient Location
Situated in the iconic Hansahochhaus high-rise from 1925, the hotel offers excellent public transport connections via S-Bahn and U-Bahn. With direct links to key attractions like Cologne Cathedral and the airport, exploring the city is hassle-free for guests.

Relaxing Red-Lounge-Bar
Unwind at the Red-Lounge-Bar with a freshly brewed coffee or a signature cocktail, offering a cozy ambiance for socializing or simply enjoying a moment of relaxation.

Book your stay at acom-Hotel Cologne to experience a unique blend of history, comfort, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 10033 reviews
Cleanliness: 8.6
Service: 8.4
Location: 8.6
Room Quality: 8
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.4
Z
Z7549PKjuliae Family
10
I recently stayed in your hotel and it was one of the best hotel experiences I've ever had
Pros:

The staff was incredibly friendly and efficient," "The room was spotless and comfortable, with excellent views," and "The breakfast buffet was delicious, with a huge variety of options". Thank you for great stay!!! We will be back 🥰❤️

2025-12-03 via Tripadvisor
7
753renedym Solo travel
10
The best stay at any hotel in London!
Pros:

I am vehemently expressing how much I enjoyed my pleasant stay! The customer experience with the staff was amazing. I would recommend coming back to this establishment with great confidence I will be looked after.

2025-12-03 via Tripadvisor
M
MichelleT924 NONE Luton, Bedfordshire, England
10
Perfect Premier for Leisure trip to the city of london
Pros:

This is a really nice Premier Inn. Perfect location as a base to explore London - literally 5 mins walk from mainline King’s Cross and St Pancras stations. 10 minutes walk to Coaldrops yard - a must visit for lovely shops/cafes/restaurants and the wonderful Everyman Cinema generally a nice area, road is busy at rush hour but quiet overall in the night. Looks really nice as you walk in with lovely atrium and Costa coffee and bar +block restaurant attached. The staff were all lovely, very helpful and friendly. Breakfast as always was great. I would highly recommend this Premier Inn.

2025-12-02 via Tripadvisor
A
AlanTB3Tracy Business Ely, Cambridgeshire, England
8
Would be great, were it not for the noise from the street in the middle of the night.
Pros:

Nice hotel in a very convenient location for Kings Cross station. Comfortable bed, powerful shower, and nice breakfast. There is just one problem, at least for guests with rooms overlooking York St (facing Kings Cross station), noise! Not traffic noise, but people, very loud people shouting at each other, a lot, in the middle of the night, frequently. Avoid unless you can sleep through anything.

2025-12-02 via Tripadvisor
A
anonymouss981 NONE
2
Poor
Pros:

Great location, room was very badly ventilated we were all sweating, it had to windows to the outside just one to the foyer down stairs that didn’t open. The room smelt, the towels and bedsheets smelt. There was peeling paint in the bathroom. The floor was dirty and it sticks to your foot every time you walk on it. The room was difficult size wise with a pushchair. Though I know they have bigger room, for this reason we didn’t end up using the cot. The restaurant was friendly the food was sub standard, very sugary cocktails.

2025-12-02 via Tripadvisor
L
Loo103 Friends getaway Nottinghamshire, England
8
Thanks Hacine
Pros:

Nice easy walk from King’s Cross. The lobby and bar are spacious with plenty of seating while waiting for friends etc
Our first room was a bit smelly but Hacine was really helpful and sorted us out

2025-11-30 via Tripadvisor
N
nicolecF3678HV Family
2
Black mould everywhere
Pros:

Do not book this hotel. It has a significant mould issue that can cause health issues. My daughter and I attempted to stay here only to become extremely unwell due to the black mould on the walls and curtains. We both had significant asthma attacks. Management admitted the hotel had a mould problem but didn’t feel it was an issue. We were moved to another room that was much smaller and not what I paid for. The air conditioning did not work. The sheets had blood on them in this room. In the morning we were offered a refund on our pre paid breakfast. We decided to check out and were told by the manager our travel agent would be refunded the balance of our stay. The Premier Inn has refused all refunds. The Manager lied. This hotel is not fit for habitation. Black mould is a bio hazard.

2025-11-23 via Tripadvisor
A
A4416TBalisonb NONE
4
Very noisy rooms
Pros:

I would advise you not to stay here but book the Hub instead. I stayed Thursday and Friday nights last week. On Thursday I was woken up at 1am by a large group of very noisy guests in the hotel courtyard which my room overlooked. On Friday there was a huge amount of street noise from motorbikes at 3am.

2025-11-23 via Tripadvisor
N
nikitaw572 Couples
10
Show
Pros:

Kristina was very welcoming and we were allowed to check in early which was great for us! The room was clean with everything we needed for our trip.

2025-11-22 via Tripadvisor
B
BBlackham NONE
10
London trip
Pros:

Good location for transport links.
Friendly atmosphere, clean and bright.
Twin room with comfy mattress and pillows.

2025-11-19 via Tripadvisor
T
theresat604 Couples Corby, Northamptonshire, England
8
A good experience overall
Pros:

We stayed for one night in the no frills double room while seeing a show in the West End. The hotel is within a very short walking distance from St Pancras and Kings Cross. It’s surrounded by many restaurants such as Five Guys, Nandos, Mac Donald’s and others. There is a restaurant attached to the hotel called Bar + Block and on the other side a Costa. We ate out the night we stayed over so didn’t eat a meal there but did have breakfast the following morning. The hotel looks good on entering with a large seating areas with sofas. There are self check in screens as well as a manned reception desk. Bags are kept in a back room if you can’t check in before 3pm. Our room was small but comfortable. You get a kettle and a coffee each with a tea each too and some sugar. I’ve never only had such little in any hotel. Would have been nice to have more but we were out anyway. The bed was very comfortable. Tv. Hairdryer. Bathroom looked nice and clean.

Negatives Only one towel given for 2 people so had to get another one. Shower head was covered in yellow/orange limescale and was very small. The water came out all over the place due to the limescale. Wasn’t expecting a fancy shower head but a clean one that wasn’t the size of half my palm would have been nice. The water got just past warm. Not hot which I’m used to at home and other hotels. Not sure what the issue was with that. Also would have liked a few more sachets of coffee, sugar & milk.

Overall a good stay and would stay again next time we’re in London. Would probably upgrade for a better shower head though.

2025-11-17 via Tripadvisor
D
danidV4826YS NONE
10
Fab enjoyable stay!
Pros:

Great location for transport links, very friendly reception team always happy to help and luggage storage a fab addition. Highly recommend Kings Cross Premier Inn

2025-11-16 via Tripadvisor
M
Moretonaesthetics NONE Blackburn, West Lothian, Scotland
10
Great location, clean and comfortable.
Pros:

Great location, clean and comfortable. Would recommend. Right outside Kings Cross Station and an easy walk from Euston.

2025-11-16 via Tripadvisor
P
paulfF8555JI Business
10
Astonishing!
Pros:

Staying at your hotel was an amazing experience! The staff was exceptional, thank YOU! Very clean, modern, the food is great

2025-11-16 via Tripadvisor
5
586carinad Couples
10
The best
Pros:

I had an excellent stay at Premier Inn London King’s Cross. The rooms were clean, comfortable, and surprisingly quiet for such a central location. The staff were friendly and helpful throughout my visit, and the hotel is just steps away from the station, which made getting around London incredibly easy. Highly recommended.

2025-11-16 via Tripadvisor
R
Richardson132 Business
10
30 seconds from the train station
Pros:

I stayed at Premier Inn London King’s Cross during a recent business trip and couldn’t be more impressed. The check-in process through GoStar was incredibly smooth and efficient, making my arrival effortless.

The team were consistently friendly, professional, and attentive throughout my stay. My room was spotless, quiet, and comfortable — exactly what you need after a long day of meetings.

Location-wise, it’s unbeatable: just a short walk from King’s Cross and St Pancras stations, with great transport links and plenty of places to eat nearby.

Overall, this hotel exceeded my expectations in every way. Highly recommended for business travellers looking for reliability, comfort, and great service.

2025-11-16 via Tripadvisor
Q
Q7770WYdavidh Family
10
An amazing hotel
Pros:

The expiriance was nice and the staff are nice aswell. The service was quick. The rooms were clean. The rooms were preety big aswell

2025-11-16 via Tripadvisor
A
andreeapN7158XT Family
10
The team was very friendly, nothing was too much for them, the hotel was clean, very good location, close to St Pancras
Pros:

The team was very friendly, nothing was too much for them, the hotel was clean, very good location, close to St Pancras Station. There is a Costa and a Steakhouse next door, which where both lovely. We will definitely return.

2025-11-16 via Tripadvisor
T
TokyoJ2000 Solo travel Anglesey, North Wales, Wales
8
A Peaceful Night's Sleep
Pros:

This hotel is perfect if you're heading to the continent on Eurostar early in the morning as the hotel is just around the corner from St Pancras International. My room was the standard Premer Inn on the 2nd floor. Nothing spectacular but it was clean and it was quiet. I didn't have a chance to try out the restaurant unfortunately. The staff at the front desk were polite and friendly. All in all - a good experience.

2025-11-15 via Tripadvisor
C
Casfan1978 Business York, North Yorkshire, England
2
Avoid.... noisy with the pub outside....
Pros:

Absolutely dreadful.

If you are on the first floor and want a good nights sleep - forget it.

An ordinary Thursday night, the street outside is lively next to the pub after 10, people shouting but worst of all around 1130 they start emptying the bottles in to the recycling bins that are parked on the pavement on the opposite of the road to your room.

Then the best bit. Around 6am the brewery truck with its flashing lights comes to collect all the empty kegs and drop off new kegs of alcohol.

Then at 7am, the council refuge truck collects the bottles and the crashing sounds recommence.

No issue with this but sound proof the rooms at least. We were in room 144.

For £215 - a joke - that's about £50 for every hours sleep I had - but the best bit is that whilst reception were sorry to hear about the issue, their goodnight price promise guarantee doesn't cover this disruption !

Basically no f**cks given by Premier Inn.

Avoid.

2025-11-14 via Tripadvisor