Premier Inn London New Southgate

I needed a hotel room in London for 1 night; I didn't mind not being in Central London but wanted somewhere near a tube station. As always now I first check Premier Inn and found this hotel. Fantastic price so I booked it - the Arnos Grove underground station is about a 7 minute walk from the hotel. I checked in using the self service; my room was spotless, clean and modern. Bathroom also spotless. Slept really well, didn't hear any from other guests or from outside. For the price it was brilliant, I paid under £50 and couldn't fault the hotel. Arsenal Football stadium is just a few stops away on the same line so easy to get to and from; central London is about 30 minutes away on the underground. There is an Aldi just round the corner from the hotel along with a tiny Morrisons shop; a large retail park is about a 15 minute walk away.
Highly recommend.

Very happy with the tam specially Bibi very kind ,professional and made us feel like home .
My little daughter loved her so much

First class service at Premier Inn, New Southgate.
Team were friendly and check in was quick and easy.
Room was clean and beds super comfortable.

We were staying for 2 nights and taking in the usual London highlights and a concert at nearby Alexandra Palace.

Breakfast was a choice of continental or full English with ample choice, well cooked and choice of teas, coffees and cold drinks with free refills.

I ate in restaurant one evening due to family member not feeling great and had their burger with fries and slaw. Great meal at a reasonable price.

The team, as mentioned were fantastic, really friendly and helpful.

Highly recommend

A good location for where we were going. Calm, friendly hotel. The room was spotless. The staff were friendly and helpful. Special mention to Bibi, lovely lady.

Bibi was exceptional in resolving a problem with my reservation, which allowed me to sleep after a night of work. Thank you.

Stayed one night. Decided to eat in restaurant, wasn’t busy but staff couldn’t cope. Very slow, not friendly either. Bedroom had a very noisy vent, no instructions for a/c either. Mentioned it to reception in morning. Manager advised I email customer relations who were utterly useless when I did email them, infact weeks later I am still waiting further reply which clearly isn’t coming! Like most businesses staff make up answers and aren’t trained. Stayed in numerous Premier Inns and this is definitely the worst from my experience.

We had a great time at premire inn, Sayuri and Mantas were so helpful when we checked in, they accomodated moving us and our friends rooms close together and nothing was to much! Very hospitable and so friendly!

Steer clear of here if you need parking. It's a decent enough hotel in a reasonable location but they have a major issue with parking - other reviews mention folk getting parking tickets for making mistakes but even if you park in a Hotel parking space, and pay Premier Inn for parking, you might get a ticket - the parking company managing the residents parking (it's a shared car park) gave me a ticket. In the end I managed to get it cancelled but had go through two appeal processes, and spent many hours fighting it. I got no help from Premier Inn - both the central guest services and the hotel itself had no interest in helping me, or even taking action to prevent rogue parking companies acting in their car park. In summary: avoid if you need parking.

Bibi was absolutely fantastic! from the second we walked in, from helping have a drink at the bar to letting us check in early she was provided nothing short of amazing customer service! would 100% recommend this location and definitely will be returning on our next trip!

We stayed two nights in early November on a leisure trip and booked a double room. Check in was easy and friendly, and Bibi on reception deserves a special mention for her welcoming manner even though she was full of cold. The room was clean, the bed was very comfortable, and the temperature was spot on. Wi Fi worked well for browsing and planning our days.

The bathroom was clean, though it would benefit from a little maintenance, the bath seal was heavily cracked and the bath panel a bit loose. I also found the supplied shower gel very watered down which was disappointing.

Location is a real strength, Arnos Grove tube station is a short walk away for quick access into the city, and having parking on site made everything simple. Considering this was a stay in London, the value for money was very good.

Overall, a relaxed and reliable stay that ticked all the important boxes. Five out of five from us, and we would happily return.

Lille supermarked 25 meter væk.

There was no one to welcome us, if you have a hotel, have a reception!! We were very unimpressed. The floor in the reception area was sticky, and dint improve through our stay.
The sheets on the bed didn’t even reach the end of the bed. The shower gel had been water watered down and did even lather!
There was NO room service to make the bed or change the towels if required.
The parking was not clear and the paid station was not in the hotel.

A warm welcome from Mantas! He kindly made sure we had the room we were happy in. All the staff were so friendly and the room was comfortable with great lighting and heating that worked! Altogether a happy stay and we will be back! Thank you

Okay location, 10 minute walk to a tube , you have got a Starbucks, Morrisons corner shop, b and m and Little Aldi up the road, and a M and S petrol station.

Atmosphere- Was good,Very Calm and welcoming.

Room - it was very clean, apart from stains on the side of the bed.

Value - When looking online the price seam reasonable, good place to stay if you don’t want to spend a fortune on a hotel in London, but don’t mind traveling into London by tube as it is a 25-30 minute tube journey into kings Cross.

Noise - Considering the hotel is next to a busy road, I hardly Hurd any noises, the only sound I Hurd from outside was if a ambulance went by, and even down the corridor I think I Hurd about one door close.

Service - The Receptionist I had was Bibby and she was amazing, booked me in, I had to ask for a few extra bits, ironing board and iron, I got it straight away, my Unlimited Wifi wasn’t working and she helped me out and fixed it for me! She did an Amazing job ! Very happy Costumer.

BiBi is an amazing manager here at Premier Inn, she was very accommodating when we had an issue with our booking, she was very understanding and helped us in every way that she could, She would check up on us during breakfast and ask if we needed anything. Overall she’s a great personal and i would recommend staying here just for her!!!

I stayed with family over half term. We found the room to be clean and happily near the lift. The breakfast was good- managed to snag some pastries before they all went. Kelly and Masha were helpful and kind. Thank you!

We recently stayed at Premier Inn hotel and had a wonderful experience. Everything was welcoming, comfortable beds, great location, and reasonable prices.
The staff were nice and friendly and seemed to clearly care about the guests’ experience.
Especially, Sonila, always greeting with a smile and a willingness to help, went above and beyond to make sure we had everything we needed.
We’ll definitely be recommending this hotel to friends and family.

I was checked in by sonila she was great very helpful and served by sayuri they are very kind and smiling always even in busy workplace thank you saluting and sonila and dinner was great

I had a great experience at this particular branch. The food is great I especially love the raviolis that’s part of their new menu, the place was very clean and the staff is extremely accommodating, in particular Sonila was fantastic she was super friendly always checked if everything is fine and very helpful with everything. An absolute star and a true asset, she was great! Thank you premier inn New Southgate

Went for dinner and was surprised with how nice the restaurant was. Marii served us and was very attentive. Got out orders right and checked back on my steak. Thanks a lot will definately return