Premier Inn Manchester Cc Princess Street

Hotels
Premier Inn
8.2 (31 reviews)
2 Brook Street,Manchester,Manchester , Manchester , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Great service
Good location
Cons:
Minor cleanliness issues
Room comfort could improve

Categories

Cleanliness
7.41
General cleanliness was good; however, there were comments about dust and minor carpet marks.
Service
8.88
Staff were consistently praised for being friendly and helpful throughout the reviews.
Location
8.92
Several reviews mentioned the great location with easy access to transport and city views.
Room Quality
7.87
Overall room quality noted as clean and comfy, though some bedding could be improved for comfort.
Amenities
7.9
Basic amenities were present, though there were some comments about temperature issues in common areas.
Value for Money
7.86
The prices were viewed as reasonable for the quality of service and location.
Food and Beverage
8.41
Food quality was positively highlighted, especially breakfast and dinner options according to reviews.
Overall Experience
8.38
Guests reported enjoyable stays with minor issues, resulting in a generally favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:54

Property Description

Experience the vibrant energy of Manchester at the Premier Inn Manchester City Centre (Princess Street), where comfort meets convenience in the heart of the city.

Prime Location
Nestled just minutes away from Oxford Road and Manchester Piccadilly stations, our hotel makes exploring the city a breeze. Football fans will love being a short drive from both Etihad Stadium and Old Trafford.

Nearby Attractions
Discover the city's culture with attractions like the National Football Museum and HOME Manchester, or indulge in retail therapy at the Manchester Arndale and Barton Arcade—just a stone's throw away!

Comfortable Stay
Relax after your adventures with a delicious meal at our in-house Thyme restaurant, then unwind on our luxurious Hypnos beds for a restful night’s sleep.

Book your stay today and immerse yourself in all that Manchester has to offer!

Important information:

Parking is available at NCP Circle Square (located below the hotel) Costs: 10 GBP per 24 hours. Discounted rate - collect voucher when checking in. The hotel reception can be accessed directly on the 9th floor of the car park.
Leave A57(M) at A34 exit towards Wilmslow/Universities. Take the slip road left and turn left towards Wilmslow/Universities. Turn right and the hotel will be in front of you.

Check-in and check-out hours:

Location

Guest Reviews

8.2
Based on 31 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 8.41
Overall Experience: 8.38
X
X1043CZpaulg Business
10
great service and location
Pros:

Must praise the service I received in the hotel. I'd booked for the wrong date, John and his colleague at reception were super helpful for sorting me out. The 14th floor bedroom was nice and clean, with a a view on the city. Recommended.

2025-12-03 via Tripadvisor
M
martyncolledge Couples Rugby, Warwickshire, England
8
Customer Service Extra
Pros:

Having stayed at this hotel for two nights and eating both breakfast and evening meals which were perfect, on leaving and arriving home I realised that I had left my camera, on contacting them by phone I was advised to get a Jiffy type envelop, self address it and pay postage and send to the hotel, which I did and within five days of me posting the envelope to them, I received my camera back so a big thank you to the staff at Princess Street Premier Inn, Customer service to be prod of

2025-11-24 via Tripadvisor
A
alancJ8322TC Couples
10
Friendly, good atmosphere
Pros:

Lovely stay as always, clean rooms and friendly staff, Emily at the bar downstairs served us all night as she was so lovely and friendly, the dream catcher drinks were to die for! always a pleasure coming here. Will be here again next year 😁

2025-11-23 via Tripadvisor
J
J7751GJmariaf Family
10
Fab, comfy and easy
Pros:

Great location. Clean and comfy rooms. Had a chilled dinner on Saturday (burger and pizza which were both delicious and good value) Service was also fab (thanks Julia)!

2025-11-22 via Tripadvisor
B
binapiraeus Couples Holyhead, Anglesey, North Wales, Wales
8
Good service as always, great view over the city
Pros:

An unusual place to stay, I must say - above nine floors of car park! The view from up there is very interesting, though, and we got all the ushal Premier Inn amenities: soft bed, quiet and dark room, big TV set, tea and coffee, bathtub, plus very friendly staff and good food and drink on the site. The only problem was the temperature: both our room and the restaurant were a bit cold.

2025-11-21 via Tripadvisor
K
karengp1976 NONE
10
Jls
Pros:

Great location, clean and resonable price. Always know what you are getting with a premier inn. Would stay again for sure

2025-11-17 via Tripadvisor
6
636charlenec Business
10
Julia is so helpful!
Pros:

It’s the first time I’ve travelled for business on my own. I wasn’t particularly looking forward to it, but Julia was really welcoming!
Love the comfy beds at Premier inn, and the food was great too!

2025-11-13 via Tripadvisor
Q
Q7342TWchrisl Business
10
Premier Inn always delivers!
Pros:

Really enjoyable stay. Well located, and with parking. Restaurant is big and does the job- Julia was really great too! !

2025-11-12 via Tripadvisor
M
MartinW4726 Couples Poulton Le Fylde, Wyre District, Lancashire, England
8
Good stay
Pros:

Stayed one night for the Duran Duran concert at the co-op arena, good location, 10 mins walk to Piccadilly station and easy to get the tram to the venue. Easy to park in the attached Circle car park (extra charge, can pre book) and walk straight into Premier Inn from inside the car park.
Large room, bathroom was very clean, (nice to see no signs of mould at all) bit of dust on skirting boards by bed in the room n couple of marks on the carpet by the mirror, but generally cleanliness standard was good.
Bed mattress and pillows could have been more comfortable, ok sleeping on your side but not comfy led on your back, but have slept on far worse. Tried both sets of pillows provided.
Breakfast was very good, cooked items looked recently done and appetizing, the tomatoes were properly grilled with some colour on them! Overall the stay was good.

2025-11-02 via Tripadvisor
5
583lee Business Aylesbury, Aylesbury Vale, Buckinghamshire, England
10
A great experience
Pros:

A great experience all round. We visited Manchester as a family to combine business and a day out in the city with our boys. From start to finish the staff couldn’t have been more helpful. A special mention to Mark cooking breakfast who was so friendly and concerned to ensure we had everything we wanted. Breakfast was cooked perfectly and we had dinner there too. Big thanks to Tamara for our meal which was delicious.

The room was pretty much what you expect from a Premier Inn. Comfortable, clean and our 2 boys fitted into their separate beds well. Being so high up above the traffic, we didn’t hear anything of the flyover close by. In fact we had a great view which was a bonus.

Parking is operated by NCP, so we did have to pay for that separately which we could do via an app or visiting the pay machine as we did upon leaving.

All in all, I can’t fault our stay which was really nice and Emma on the front desk did all she could to ensure we had everything we needed.

We will definitely stay again next time we’re in Manchester.

2025-10-26 via Tripadvisor
R
R99QSalanm Couples
10
Never a disappointment. Wonderful staff. Excellent value.
Pros:

Arrived here after abandoning our booking at The Pendulum Hotel a short walk from here. The Pendulum was a huge mistake.
We paid £50 more to stay here at Premiere Inn which was money well spent, with polite, helpful and cheerful staff (especially the cheeky Chappie in the kitchen who was far too cheerful at breakfast time 😆).
The room was as expected for a Premier Inn. Clean comfortable and spacious with fresh decor and a sparkling en suite. The bed, huge and so very, very comfortable.
Breakfast was excellent value and short of nothing. Our cook on the morning was only too happy to provide us with fresh cooked Vegan sausages.
The staff during our visit (27-28/09/25) were fantastic and a credit to themselves and to Premier inn. Thanks for making our short stay so pleasant.

2025-10-19 via Tripadvisor
M
mlkm777 Family Norwich, Norfolk, East Anglia, England
10
Amazingly friendly staff
Pros:

We stayed here as a family (me and my two kids) and had a great experience. When we arrived there were only two beds in the room instead of three, but Julia at reception sorted it straight away. By the time we came back later, she’d added another bed, tidied the room, and even left colouring pencils and sheets for my daughter. It was such a thoughtful touch and really made a difference to our stay. She clearly takes pride in her work. Thanks again, Julia!

2025-10-18 via Tripadvisor
8
891rosemaryj Business
10
Lovely dinner service from Julia and a peaceful room.
Pros:

Great location and although next to a main road the rooms are elevated and peaceful. I enjoyed my dinner in the restaurant. thanks Julia for your great service, welcoming and attentive but also relaxed. Ice cream with raspberry sauce 😋

2025-10-15 via Tripadvisor
A
Ambassador278338 Business
8
Does the job
Pros:

Does the job. A little pricey when I went because of the football but overall a good stay. More signage about needing to use your room key to access your floor would have saved me a couple of trips up and down on the lift, thankful for the kind person who pointed that out to me.

2025-10-13 via Tripadvisor
R
rael2014 Family
8
Solid travel lodge. Lovely staff
Pros:

Great service from Julia who was really helpful with the parking app.

Decent room - exactly as you'd expect. Central location.

2025-10-10 via Tripadvisor
T
Tobin
10
Pros:

Great place

2025-10-07 via Nuitee
D
denfrusnamunnen NONE Wales
6
Alright but was forgotten about.
Pros:

Have stayed in many Premier Inns over the years and I've never really had any complaints. Felt a little disappointed about my stay here, however.
I pre-booked an early check in, however on arrival there didn't seem to be a room for me and I had to wait in the lobby for quite a while whilst the issue was worked out and I eventually got checked into an accessible room which was the only one available. I don't really understand why there wasn't a room available for me upon arrival - surely if I have booked for early check in then they would ensure there would be a room available? It wasn't great because I'd been up since 4am and just wanted to sleep for a bit after my flight back to the UK!

Food was really nice in the hotel, but I also didn't get the drink I ordered with my food, which was quite disappointing!

It didn't put me off staying at Premier Inns in the future, but I don't think I would return to this one as I couldn't help but feel like I'd been forgotten about for my entire stay there!

2025-10-05 via Tripadvisor
D
DonnyCliff Business London, England
10
Amazing staff, amazing stay
Pros:

Besides the WiFi, the stay has been absolutely lovely.l! The rooms are spacious, clean and comfortable. The restaurant area is really nice too, and the staff - particularly Julia & Emma - have been nothing short of wonderful

2025-10-03 via Tripadvisor
B
B8275ZBpault Business
10
Highly recommended
Pros:

Brilliant stay, staff were outstanding...particularly Julia...who looked after our rather complicated arrangements at dinner time. Would highly recommend

2025-10-03 via Tripadvisor
I
Ian
10
Pros:

The staff were just great, at first when we checked in, they could not find our booking, but this was just short lived, and we enjoyed our accommodation. Breakfast was great with lots to choose from and very close to the train station. Will look forward to stay with them again.

2025-10-01 via Nuitee