hub by Premier Inn Edinburgh Haymarket

Very nice please staff good position close to tubes station staff very nice Cristina is amazing hotel very clean and room clean

Stayed here for 1 night so some may say it wasn’t long enough for me to write a review however 1 night was very much enough for me.

I’ll start with the positives:
- the room was spacious and clean
- bed was comfy
- nice products provided in the bathroom
- location of hotel is good (near motorways, 15 min walk from the bus/train/underground stations)
- hotel provides discounted parking

Negatives:
- pre-paid for early check in at 11am. Was told by staff that although we have PAID for this, it’s still not guaranteed the room will be ready. We had to sit in reception for an hour waiting for the room to be ready.
- there’s barely any staff around if you need them
- the staff that are working are all very miserable. I genuinely have never seen a more sad group of people working.
- The room did not have a phone to call reception with issues.
- 1 plug socket on one side of the bed but none on the other
- No information given on restaurant opening and closing times
- No bottle of water in the room
- TV has 5 main channels (advise you bring fire sticks or other devices)
- during evening meal, my nan ordered a gluten free chilli topped chips - this came 45 minutes before my meal. Apparently due to the meals being cooked separately that meant I got mine 45 mins after my nan and she has already finished hers. We also ordered 2x cokes which arrived with my meal an hr after we ordered - these were completely flat and had a very strange taste (as if they had been sat out for a while)
- the one gluten free desert on the menu was unavailable at the start of dinner service which was disappointing - I feel there should be a couple to chose from at the very least.
- vending machines are extortionate - £3.00 for a bottle of water and £4.50 for some maltesers.

I was only for 3 nights overall is ok, not much, friendly staff though, very helpful especially Glykeria during our stay. Reception self-check in pods gave us some hard time. Not helpful at all.

Great location on Princes Street with a lot of shops, restaurants and cafe nearby. A short walk from the airport tram stop. We arrived early and they looked after our bags, the reception staff asked for a charity donation at this time in a very nice way. When we left our bags at the end of our stay the girl said we needed to donate to leave our bags!

The rooms were big and bright, but draughty by the windows and the heating was poor, kept going off. There was a hole in the ceiling possibly from a water leak. A lot of dust in corners. Shower over the bath but the shower door was rigid making it difficult to get in and out.

After check in went down to order and pay for breakfast. The receptionist took forever to set it up and then when we went to breakfast they didn’t have our names on the list so had to ho back to reception.

first do not get this mixed up with the one in Rose street we have stayed in a lot of hotels both here in the UK and a board. This one is one of the best all round one the staff with out exception were all out standing from the hotel manager to the staff help full the rooms bright and clean if in fact you can find better good luck to the hotel manager thank you for the pillows the yorkshire people

Hotel was ideal for solo traveller. Room was big enough and very good nights sleep. Bar and lobby area very good too for a budget chain. Only problem was length of queue and waiting time to check in. Far too long.

Stephania the receptionist was very helpful, nothing was too much trouble, thank you. The blind in my room didn't work so I could not open the window. Other than that a great stay.

My wife and I have stayed here in 2023, 2024 (x2 times) 2025 and shall be returning in January 2026, which just goes to prove how much we like this hotel
It is perfect for our needs, easy to get to and the staff are all brilliant.
We opt for the slightly bigger room

Christie was a fantastic help 👏🏻 room was great , parking easy with electric charging and the room was very quiet. Walking distance to the tube.

Convenient location, lots of reasonably priced restaurants within easy walking distance, and the Edgware tube/bus station is nearby. Staff is courteous and attentive. Special shout out to Glykeria for making my wife and I hot cocoa after a cold evening of sightseeing the Christmas lights.

Christina:shes lovley kind and helpful shes also really easy to communcate we have been here for almost one month and they still give us the same good service also lucas and rafey are also the same like christina very helpful i give them 10 stars

Great stay amazing staff, amazing and easy check in, clean rooms, nice location easy access to trains

Christina is amazing

“My stay at the hotel was wonderful! The rooms were clean and comfortable, and the atmosphere was relaxing. I especially want to thank Cristina at the reception, who greeted us with a warm smile every day and helped us with directions and restaurant recommendations. Her professionalism made our stay even better. Highly recommended

Very good staff and very helpful i would definitely recommend staying here, we stayed here to watch the boxing easy public transport to get around and to get into London City centre

Room was amazing, exceeded expectations for a Premier Inn. Perfect location, clean and Amazon view. Highly recommend book a Premier inn plus - morning view of the castle just perfect

This Premier Inn is perfectly situated. Great as a base to explore the city. The room was spacious and with an amazing view of Edinburgh Castle. The attached restaurant served a delicious breakfast daily - worth paying to have that included and it set us up for the day!
My only area of dissatisfaction would be the cleanliness of the bathroom which wasn’t great. Definitely an area to be improved on. A good dose of bleach and mould and mildew remover would have worked a treat!
Overall a wonderful stay - would recommend.

Had a great stay, Cristina the receptionist was very helpful. From the moment I arrived, she greeted me with a warm smile and made check-in effortless. Throughout my stay, she was always available to answer questions, offer local recommendations, and ensure that everything went smoothly. The room was spotless, comfortable, and well-equipped, making it easy to relax after a long day. Every interaction with the staff was pleasant, but Cristina truly stood out for her professionalism and genuine kindness. Her attention to detail and caring attitude made my experience memorable. I would definitely return and highly recommend this place.

Absolutely fine for a solo traveler and especially considering the usual hotel room prices in Edinburgh nowadays. Cosy room which had the basic facilities. Was a pleasant surprise to see the presence of a bar, and complimentary hot drinks in the lobby area. Excellent location within 2 minutes walk of the EICC and Haymarket Station, and 10 minutes from the historic centre

Paid £400 for premier plus, room was poor, towel rail hanging off, skirting boards in bathroom brown and poor quality, made to put a donation into great ormand street charity before they would look after our bags on last day (don’t mind giving to charity but should be my choice) staff not great, when you ask for a bottle of water which you get with premier plus your then told tap water is ok to drink! Maybe the case but you get bottled water for premier plus, next time will go to an air b&b for price or somewhere else, worst premier in we have stayed at, waiting for premier inn complaints to come back to us (still haven’t after 5 days which they said they would) Was offered to move rooms day before we left but seemed pointless!

Great Experience ,I normally stay at this hotel and the satff are Very helpful and very pleasant. Room was tidy and equipped.