Premier Inn Hereford City Centre - Old Market

Hotels
Premier Inn
9 (24 reviews)
9-16 Blackfriars Street,Hereford,Herefordshire , Hereford , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Delicious food
Cons:
Cleanliness issues
Reported sick in bathroom
Noise from air conditioning

Categories

Cleanliness
7.58
Several complaints regarding cleanliness, notably the reported sick on toilet and unclean toilet.
Service
9.55
Staff received high praise for their friendliness and helpfulness, especially Laura.
Location
9.59
Multiple mentions of excellent location, close to city amenities.
Room Quality
8.54
Rooms mostly described as clean and comfortable, with some issues reported.
Amenities
9.07
General positive sentiment about the amenities provided.
Value for Money
9.03
Food was noted as great and reasonably priced.
Food and Beverage
9.58
Consistently praised for delicious food, especially breakfast.
Overall Experience
9.05
Overall positive sentiments with a few highlighted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:14

Property Description

Experience the charm of Hereford at our Blackfriars Street hotel, perfectly situated for your historical adventures.

Prime Location
Nestled next to the Old Market shopping centre, guests can indulge in high-street shopping and local treasures, while the Edgar Street stadium, home of Hereford FC, is just a leisurely five-minute stroll away.

Cultural Exploration
Immerse yourself in history with must-visit sites like the 17th Century Black and White House Museum and the renowned Mappa Mundi, both located within a mile of our doorstep.

Culinary Delight & Comfort
Savor delicious meals at our Thyme restaurant, followed by restful nights on our super-comfy Hypnos beds, ensuring you wake refreshed and ready for another day of discovery.

Don't miss the chance to explore Hereford in comfort; secure your stay with us today!

Important information:

38 Spaces on site. 8 GBP per 24 hours. Car park managed by Horizon Parking.
Leave the A438 onto A49 (Edgar Street). Turn right onto Blackfriars Street. The hotel will be on your left.

Check-in and check-out hours:

Location

Guest Reviews

9
Based on 24 reviews
Cleanliness: 7.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 9.05
G
G7088MUbenb NONE
2
Awful.
Pros:

The room was cold on arrival and smelled of damp and overpoweringly musty.
The stuff were nice in the restaurant but very clearly stressed at being massively understaffed.
Trying to grab a quick bite to eat turned into a 1 and a 1/2 hour session for just a simple main and desert.
Food was extremely lacklustre.

2025-11-27 via Tripadvisor
Y
Y5989OEanaf Family
10
Excellent stay
Pros:

Satisfied for our stay location is within the town centre near bus and train station,breakfast is good and staff was so friendly

2025-11-25 via Tripadvisor
M
Meander05817256625 NONE
10
Excellent comfortable stay
Pros:

Fantastic comfortable beds and clean rooms, staff were lovely this is my second stay and I will be back, would 100% recommend this hotel

2025-11-25 via Tripadvisor
C
cj0hnp Family Sidmouth, Devon, England
6
Book a table
Pros:

Restaurant and carpark busy Need to book a table in advance to receive table service rather than ordering at the bar Food good for a chain hotel

2025-11-24 via Tripadvisor
M
matthewtN2817QG Couples
10
Great stay would stay again
Pros:

Location great. Had food both in the evening and breakfast in the morning really great service and great food. Everything was piping hot and the chef came over to ask us if we was enjoying our food

2025-11-24 via Tripadvisor
L
laineb858 NONE
10
Fantastic Experience
Pros:

Fantastic experience overall. Friendly welcoming staff, delicious food and a comfortable room. 10/10 will visit again.

2025-11-24 via Tripadvisor
Y
YateleyCharwell Family Burscough, Ormskirk, Lancashire, England
8
Big rooms and excellent value.
Pros:

Lovely spacious rooms, very comfortable, spotlessly clean and offers excellent value for money. Never tried the food as had a family breakfast elsewhere.

Minor considerations are it was quite noisy outside the hotel with lots of people about visiting the fast food chain opposite. The bar was shut when we got back from a family function circa 11.00pm which was disappointing. Car park wasn't easy to find (my Sat Nav got very confused!) Would stay again.

2025-11-23 via Tripadvisor
C
Chrisjones781v Friends getaway Pontypool, Torfaen, South Wales, Wales
10
Great city centre hotel with brilliant staff.
Pros:

Great location, rooms, breakfast and staff. Rooms clean with great shower. Breakfast was beautifully cooked with friendly staff. Would highly recommend.

2025-11-23 via Tripadvisor
W
wendytU9736DO Solo travel
2
Dreadful.
Pros:

I was put next to a room of a family that clearly had 2 small children... Up until late walking around their room with what sounded like a herd of elephants.
Then this morning the kids running up and down the hallway at 8am screaming and playing with the dad joining in!!
Dreadful stay.

2025-11-22 via Tripadvisor
J
john1bgood Business Leamington Spa, Warwickshire, England
8
Shame about the stone cold breakfast..
Pros:

Friendly and helpful staff. Immaculately clean rooms. Very comfy beds. Plentiful hot water.
The only negative was the breakfast. It might have been plentiful but it was stone cold. Inedible ! My advice save yoursel 10.99 and go across the road to McDonalds.

2025-11-21 via Tripadvisor
H
hayleysS7157QE Business
10
Business stay
Pros:

We attended as a group of 10 for business, check in was painless and quick, the guy on reception was friendly and helpful. The rooms were clean and all ready and as an extra treat we were given vouchers for food/drink, excellent!

2025-11-19 via Tripadvisor
7
777davinar NONE
10
Great location and always a very relaxing stay
Pros:

I stay at Premier Inn High Wycombe once a year for a specific event I attend and it always delivers a really relaxing, convenient and comfortable experience. The Premier Plus rooms are amazing and add a bit of luxury. The hotel makes walking to the town very accessible so you can pop back easily as well and the staff are lovely. I couldn’t really ask for more.

2025-11-17 via Tripadvisor
4
423avisheks Friends getaway
10
Best quality service
Pros:

I went premier inn with my friends for breakfast where i found best quality Buffett breakfast and price was very reasonable and staff members was very good.

2025-11-17 via Tripadvisor
N
nicholase188 Solo travel
2
One step away from mattress in the street
Pros:

One step away from a mattress in the street… rooms unbearably hot, water either freezing or burns and walls so thin that you can hear everything. Worst was the breakfast - utterly tasteless. Such poor quality. Guess ya pay for what you get but really Whitbred, what a scam. You could even learn from Ryanair !

2025-11-15 via Tripadvisor
J
Joyce
10
Pros:

Clean and comfy room. Walk across the road to a supermarket, shops and plenty of dining options in the Old Market. Exceptionally friendly and helpful staff, nothing too much trouble. Would stay again if visiting Hereford.

2025-11-10 via Nuitee
E
E2706ZEjanej Couples
10
Great welcome, caring staff, clean & comfortable room, excellent location. Very satisfied!!!
Pros:

Excellent, warm, friendly and caring welcome from Laura this morning. She was SO helpful in organising access to our room slightly early. Laura definitely went above and beyond for us. Our room is clean, spacious, comfortable and well equipped. The hotel is in an extremely convenient location for enjoying all that the beautiful city has to offer. Looking forward to our 3 days here! Thanks Premier Inn with a special thank you to Laura for your kindness this morning.

2025-10-30 via Tripadvisor
C
CheshireReviewer Friends getaway
10
Perfect Position
Pros:

I am a great Premier Inner and have been here before. It's in an excellent position - 10 mins walk from the station, across the road from Waitrose and a precinct full of shops and restaurants. Just a few minutes more and you are in the old town.
The room was clean and comfortable plus no noise. No doubt I'll be back again soon.

2025-10-26 via Tripadvisor
F
Freedom09978956467 Couples St Austell, Cornwall, England
8
Perfect for an overnight stay
Pros:

Only a 1 night stay whilst visiting friends, we were going to have tea in the pub next door, but were met with a sign saying 'due to being understaffed, we are not taking any walk ins' oh...ok..! So went elsewhere for tea.
The room was ideal, normal PI standard, perfectly comfortable. Only issue I didn't like was not being able to open the window, air con in the room was great, but never the same as being able to open the actual window to let fresh air in.

2025-10-25 via Tripadvisor
8
800kawals Solo travel
10
Good choice to stay
Pros:

Amazing hotel and amazing staff... all staff members were very helpful... Will definitely stay again... special thanks to the house keeping....

2025-10-23 via Tripadvisor
L
leebY4931JC Business
10
Very welcoming receptionists
Pros:

Larry and Lynne were both incredibly helpful when I had some issues with a booking.

Nice hotel, good food and a great location.

2025-10-22 via Tripadvisor