Premier Inn Bury St Edmunds North - A14

My room was quiet considering the neighborhood below the hotel is a busy pub area

Staff were friendly and professional. Room and other areas of the hotel were clean. Breakfast was very good. I recommend staying at this hotel.

Inconvenient parking options, rooms weren’t particularly. Would definitely stay elsewhere next time.

Bra läge, ren och fräscht, mycket bra frukost!

Room was clean and fresh. Heat worked well. On site restaurant was good.

El recepcionista: excelente persona
La habitación impecable
Todo estupendo. Volveré a este hotel, seguro.

Evet

Good location. However difficult to drop bags because of parking. Overnight parking a bit of way from hotel and expensive. Breakfast dried up ( bacon hard and eggs rubbery). It is not what the adverts say.

Excellent staff. I only used the hotel for accommodation. Excellent position for walking into town. Only downside was the cobweb over the bed.

Very unhappy with the stay. Arrived after daughter graduation in Bristol no on-site parking have to stay in all night car park a mile away and pay for that privilege. We had no idea. Restaurant for breakfast was freezing as automatic glass doors kept flying open. Staff were very dismissive and rude. Reception took ages to answer phone when approaching the venue but we're polite whilst on site.

The best premiere inn we’ve visited.
The inn is situated well for the cathedral etc . The rooms are light and comfortable
The staff are helpful and friendly .
Clean comfortable and friendly . Can’t wait to return!

Absolutely lovely welcoming people , with a sense of humour and fun .Especially Madalina . Well done Heather
Easy to locate , quiet , food smashing .

My wife and I visited during the week on a Thursday night.
The hotel is centrally located with excellent parking.
The room was warm and comfortable and the check-in was a breeze.
The food was reasonably priced and surprisingly good and the staff were all friendly and helpful.
All in all an enjoyable stay.

Nice clean room. Quiet area with tons of dining options a short walk away.

We has a family were very disappointed with our stay
The room was very cold together with common areas We were told the heating was broken and they had been waiting two weeks for repairs.

We were given a heater which was electric hence to use it we had to leave a card in the room hence a possible fire hazard but we were advised to do this by an employee.

The breakfasts were reasonable and on the whole staff were adequate.

As a result of the lack of heating my wife has been unwell and was glad to get home

We have used premier inns on numerous occasions and are very disappointed

I normally love premier inn but this one is awful housekeeping obstruct the corridors with all there trolleys and rubbish blocking my wheelchair access and they decide to dump it all outside of a wheelchair accessible room! Room 207, awful for signal couldn't access my phone services and internet, premier Inn WiFi don't work. Such a shame as this premier inn has 3 reliable lifts and it is right next to the bus station which was ideal for us flying back from Alicante, staff were lovely but those 3 things are the only positives

Location is perfect, rooms are cleaned and the staff is friendly. Madalina was very nice and helpfull to choose our dinner

Julie was very welcoming and helped sort out an incomplete payment issue with our booking due to a minor issue on the system. Julie immediately identified the issue and understood how to rectify the problem straight away. Myself and my colleague had a very long drive and was very impressed with her skillset and thankful of her abilities and managed to getting checked in without much drama.
Julie is a credit to the company and I would recommend anyone to visit/stay at this hotel.

Julie was fantastic.
Very welcoming and answered any questions. She helped sort out an issue we had with the last minute booking.

Mould in windows
Mould in bathroom
Stained carpet
Stained duvet
Expensive considering tired decor and state of small room.