Premier Inn Oxford City Centre - Westgate

Great hotel, centrally located in Oxford. The Park n Ride bus from Redbridge drops you off outside at the Westgate stop. Lovely Danish bakery right opposite plus huge shopping centre. All staff very friendly and helpful. Was able to store our bags after checkout for a recommended donation of £2 to GOSH. Have already recommended it to family.

Thank you for very attentive service. Staff great especially Wiam. Central, convenient hotel. Meeting friend for dinner.

This is quite a disappointing Premier Inn. It is one of the old ones desperately in need of a refurbishment. It is overpriced for what it is. The main thing it has going for it is its location as it is bang in the centre of Oxford. I took a Premier Plus room and found it to be small and old - dusty - lacked any vibrancy or nice vibe and was far smaller than other Premier Plus rooms I have stayed in elsehwhre. The staff seemed unprofessional and unimpressive. There is no real dining or communal area - there is a tiny space for dining/drinks that noone uses. Reception is cramped. Only good thing is location and fact there is soundproofing. I have stayed in far far better Premier Inns around the country than this one.

The staff at the hotel were very helpful and friendly.
The hotel like several other hotels in the centre of Oxford does not have any allocated parking.
Parking options are very expensive although there is a park and ride scheme operating.
The hotel is quite centrally located in which allowed us to walk around the city.
The Castle is adjacent to the hotel and the Westgate shopping centre is just across the road.
University colleges and other buildings of interest are a short walk away through the centre of the city.
The hotel rooms were ample in size, the beds comfortable. The rooms were always very hot which made sleeping difficult.
The bathroom was also of adequate size. A shower over a bath which unfortunately leaked in several places resulting in a wet slippery floor and reduced shower pressure.
The buffet style breakfast was good. There were options for hot food, cereals, fruit and juices.
Tea and coffee machine. A separate huge jug for Milk and also for chilled water but these jugs were huge and weighed quite a lot, not easy for everyone to manage.

6/11/25 overnight stay to see a show, room spotlessly clean and excellent night's sleep, very quiet. Breakfast was lovely, great choice all cooked well and nicely set out. Dining area very clean and the guy working that area was very helpful and polite.

This was my first stay at this particular Premier Inn and it was most enjoyable. Everything was of a very high standard .. the room was comfortable and well appointed, the staff were friendly and professional and the food was delicious. Having taken out a Meal Deal when I booked, it was very good value. The hotel is very centrally situated making it a convenient base from which to explore Oxford.

Great location, rooms quiet and clean. Air conditioning (couldn't open windows) Breakfast haphazard. Food nice but busy and no one clearing tables. They just kept letting people in but no where left to sit. A bit disorganised. Go down after 9am if you want a stress free experience

We came by rail and were in Oxford for booked seats at the New Theatre one of the evenings. We managed to explore some the city over the remainng short time of our stay.
Our room was comfortable and breakfast provision excellent. Nothing was too much trouble for the staff team, notably Wiam and her colleagues, to ensure all went well for us. We want to visit again and will certainly use this Premier Inn when we do.

Property shows its age so if you are expecting a shiny, Canadian standard room you would be disappointed. That said, the location is excellent right across from a huge shopping mall and everything in the city centre is very close and easy to walk. The breakfast is also outstanding. Expensive, but what isn’t in the UK these days.

Great

Everything was excellent. Julie was so helpful in so many ways from storing our luggage until the 3pm check in time, to getting extra pillows and refreshed linens. The breakfast was wonderful with so many choices, even vegan sausage. Ancila was so friendly and made us feel special, making the vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The rooms were clean, comfortable and had the all important refrigerator, coffee pot, and iron. It would have been nice to have a few more bathroom amenities like a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to nickle and dime and charge to check in 1 hr early. Also, when we checked out, we were told there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple LED lights really made my stay that much more enjoyable. Would definitely stay here again happily.

Everything was excellent. Julie was so helpful, she stored our luggage until the 3pm check in time, and got us extra pillows and refreshed linens (some of the linen was not quite clean). The breakfast was wonderful with so many choices. Ancila was so friendly and made us feel special, making vegan sausage especially for us and even bringing it out to the table - above and beyond. The whole staff was helpful, energetic and caring. The room was clean, comfortable and had a pull out trundle twin so 3 of us could have our own beds. It was a little tight with the trundle pulled out, but it was very comfortable. I wish it had a refrigerator, iron, a shower cap, shampoo and conditioner. The location was ideal, right next the mall in city centre, making it accessible to many things. The only request i have is to be more flexible with the check in time, if the room is ready, there is no need to charge to check in 1 hr early. Also, when we checked out, there was no room to hold our luggage, which was quite inconvenient. However, we were offered to keep our bags in the restaurant area (at our own risk) which was closed so we felt quite safe with this option. We appreciated the option to do so. I also wanted to comment that the decor was wonderful, the purple sofas and color scheme made my stay that much more enjoyable. Would definitely stay here again happily.

Location - right in the heart of the city opposite the shopping centre, 10 minutes brisk walk from the station. Great for public transport.
Check in - no visible staff on arrival. Seem to be charging for bag deposit now, too. Look forward to see how creative they are with inventing the next additional fee.
Room - comfortable, as other PI rooms.
Bathroom - clean and well appointed, shower pressure not great.
Breakfast - had the continental, very disappointing. Poor quality ingredients.

객실도 군더더기없이 깨끗하고 바로 앞 큰 쇼핑몰이 있어 접근성이 정말 좋았어요. 옥스퍼드에 다시 온다면 또 가게 될거 같아요.

I have disabilities so booked accessible room. When booking on phone I really stressed how i needed one. However when I arrived they had me booked for normal room. Hotel is very bad if you have disabilities. They had no staff except one very stressed out girl. If you are disabled I suggest you boycott this place. Only good thing was a comfortable bed. I would not stay there again.

Your website had no relationship with the hotel while you took our booking and money. The hotel was sold out and we never got a room while you took our money! Scammers !!!! Don't book with Hotels.com

convinient

The family room is just big enough for 4 of us to sleep in, but it’s exactly as expected

Arrived after 10 minute walk from train station. Had code to check in but preferred to do at reception, staff very friendly and helpful.
Nice big corner room on top floor, 2 fast lifts.
Room very clean and bed so comfy with spare choice of pillows.
Nice clean bathroom, shower not high pressure but adequate, really nice toiletries and soft towels.
Location perfect, across road from shopping centre and town, and all sightseeing walkable. We will return.

We always book with Premier Inn when visiting the UK. Our experience at King’s Cross Premier Inn was wonderful. Unfortunately, Oxford Westgate was a huge let down. The entrance to the hotel is dirty - as are the lifts and hallways. Our room had the “ick” factor. No one on staff ever acknowledged us - most of the time the reception desk was empty. Someone needs to do a major update and thorough cleaning. The only thing positive is that it is within easy walking distance to everything.