Premier Inn Milton Keynes - Willen Lake

Have been to this Premier Inn several
times. The staff friendly, helpful and the rooms are clean. The location is good and near to central Milton
Keynes for shopping etc. The only good thing that the Brewers Fayre are good at is the breakfast which is good, plenty of choice and staff polite, different to when we went in for a drink when the Manager was rude and more interested in putting up Christmas decorations. We had eaten there on a previous visit but not again, we took a short walk around the lake to The Lakeside pub and Brewers Fayre could
learn somethings from them. This is a shame that Brewers Fayre lets down Premier Inn as the staff in the hotel work hard to make people feel at home.
Will back to this Premier Inn - keep up your great work.

Lovely hotel, everything clean, staff are friendly. Just difficult to find in the dark and pouring rain. A tip for anyone visiting, its the second roundabout, not the first one that shows a bed sign!!

For a weekend away PI meets our family needs and remains our go-to budget hotel of choice. There are several PI's in Milton Keynes, though not all had vacancies. The other criteria I set is to have on-site parking (check - Though not free, was about £8 per 24 hours via an app/machine; air-conditioning - check, my wife likes a cool night's sleep; on-site restaurant - check, nicely laid out and up to PI's usual good standard. We included the buffet full-English for our stay, which was great and plentiful). The lake is accessible to walk around and a children's play area also close by. Willen Lake PI is obviously well used, though very clean with comfortable amenities. The staff are efficient, were always available and friendly.

Great value for money in a lovely location. Really enjoyed the stay and have to say this is great value for money. Convenient EV chargers on site too.

Good things:
- Clean
- Comfy bed
- Not too expensive
- Sweets left for my 9 year-old was a nice touch.

Bad things:
- Paying for parking takes the mickey to start with, and now the discount for Premier Inn customers has been reduced. I think I paid around £7.40. It's a hotel, not a train station
- Only two towels left for three of us
- Room is ventilated, but windows don't open at all. I don't like this.
- Breakfast at the Brewer's Fayre next door is good, but on Sunday morning it is insanely busy. You will likely need to queue before being seated.

Came for the weekend with the kids for the water sports oh what a weekend. The hotel is in the perfect location right by the water a big restaurant over looking the lake and the food was really nice. The hotel was clean and the staff were lovely were coming back next summer it was amazing

Beautiful place large premier plus rooms well equipped. Amazing breakfast .very Helpful staff. Near the willen lake superb view. Place for all the family to enjoy 👍👍👍

We usually stay at this Premier Inn 5 or 6 times a year, for 2 or 3 nights each time.

Parking has always been chargeable and we never had an issue with this.

For non guests parking was £24 for 24 hours but guests got discounted rate of £3.96 for 24 hours.
Now the non guest parking is still £24 for 24 hours but the discounted rate is £7.90 for 24 hours, which is almost double!!!!
This makes the parking very expensive over 3 nights and has put us off staying again (unfortunately we already are booked for 2 months time)

We always ask for the same room and book premium plus room.
The room, especially the bathroom is looking a bit tired.
Dried soap or toothpaste on the bathroom wall (I cleaned it with water and toilet roll), chipped paint, brown grout in shower

We will be looking for somewhere that has free or reasonably priced parking from now on and will not return

Excellent Hotel for the price, Easy parking and very nice area to take a walk on an evening. Helpful staff, a Brewers Fayre restaurant next door with good selection of food and drink choices.

Went for a family weekend we all had an amazing time at gullivers and around the surrounding are the staff accommodated us extremely well hats off to you all especially the guys in the restaurant (Brewers Fayre) they were amazing the Scottish guy was second to none I was certainly getting manager vibes if not he definitely needs to be he was brilliant I forgot his name sorry another young lad on the bar who was wearing different clothes than uniform on bar he was another asset to your team thankyou to all at brewers fayre especially when my dad bought the speaker in and you were more than happy for this to happen even joined in which was absolutely fantastic and to premier inn you were exceptional hosts thankyou

Hotel fine - Restaurant (Brewers Fayre) poor. Lack of staff - poor service - uncleaned tables. Food ok but felt more like a poor works canteen than a restaurant. Classic was the use of industrial trolley to go round and clear plates. Also amusing was the welcome signs - one saying wait to be served, one saying find a table and order at the bar. Some tables marked reserved and I had booked a table at hotel check in but ended up picking a random table as no greeters

Car parking is extortionate. Lack of loo paper, unclean toilet, nail clippings on bed, TV can't get itv or channel4 &then froze only one card per room issued, had to leave the wife in dark as lights automatically to go out to get to reception to get TV fixed and more loo roll.

The trip was booked for a special occasion and I would like to thank the whole team and their manager for making it extra special. I was not expecting the bunting, card, prosecco and chocolate as part of this celebration. The staff went above and beyond what was expected and even though I'm a l/t premier inn user it just solidifies this.

We have never had a problem with staying at Premier Inn and again, this time was no different. We stayed at Premier Inn Willen Lake over the Easter hols this year and went back for break in the summer hols. We had an amazing stay.

From the moment we arrived, the staff were warm, welcoming and genuinely friendly and helpful. I'm gutted I didn't get all the names as they all deserve to be named. Afia, you were amazing. Please pass on our thanks to your colleagues. We had an amazing stay.

Two rooms were booked and both were spotless.

The hotel itself is in a fab location, right by Willen Lake.
We went at the time where the fair was there and lots of water activities were happening.
Everything felt well looked after.

We had the meal deal package. The food at the Brewers Fayre was lovely. The staff were friendly and attentive. Some days, yes! It was busy but nothing we could grumble about. We were always made to feel welcome.

A big thank you to the team at the Premier Inn and at the Brewers Fayre. I wish I could personally thank everyone but didn't remember to get everyone's name.

We will be back real soon.

The hotel was impeccably clean, and the staff exhibited exceptional professionalism. However, I would like to highlight the remarkable work of one staff member, Emma, who was employed in the breakfast restaurant. Her exceptional care and attention to detail were particularly evident when interacting with myself and my four-year-old child. Emma’s encouraging approach to introducing him to a variety of foods resulted in a positive and memorable experience. Her kindness and genuine care for my child were truly commendable. Emma’s actions exemplify the exceptional level of service provided by the hotel staff.

Car park price is still expensive with the discount and I find paying for hotel car parks not right should be included in the price of your stay. .the vending machines are too expensive a bottle of water was £3 too expensive. Room was lovely and comfortable. Bed amazing. Breakfast was really good.

Even though it was busy the check in was easy and the staff friendly and approachable. Room was clean and comfortable and had a great night sleep

The overall rooms were good. I found the mattress very hard to sleep on. When we went for the evening meal which we payed for the evening meal and breakfast, one of the staff members over charged me by over £100 im now having to wait for a refund but before I payed i did question if he had taken our meals off and he said yes but I knew he hadn't. Just lucky I had money with me

Nice clean big room. Large comfortable bed. Lovely lake area next to the hotel. Nice clean restaurant. Friendly staff. Just needed a little more storage/drawer space. We will definitely stay again.

Never stayed at Premier Inn Willen Lake before. The booking of the room online was easy as was the check in. overnight payment for the parking was easy. Our dinner, which was a meal deal and as part of a major gathering was very tasty and plentiful. The breakfast was good with plenty of choice. The only down side however was the lack of manning of the front desk.