Premier Inn Birmingham Cc Broad Street

Good location next to Brindley place with a 20 min walk into town. Restaurants and bars 5 mins walk away. Supermarkets 5 mins away. Comfortable stay. Parking easy. Greated by Jack on reception who was welcoming, friendly and efficient. Thank you.

We actually arrived 90 minutes early and were lucky enough to be allowed to check in at no extra cost (usual check in 3pm). Our room was on the ground floor close to the hotel stairs. There was a low humming noise which we could not locate, but as only here for one night it wasn't too much of a problem. The room was clean if a little tired. The only downside was the extremely smelly shower curtain which really needs changing. You'd be wise to change to a shower screen or similar as is the case in many of your other hotels. The evening meal and breakfast were both very good. Jack was there throughout and managed to juggle his receptionist and restaurant duties with a smile, what a pleasant chap he is, and a credit to Premier Inn..

Great service from Jack and the other staff. Had a great time staying there and I would definitely stay again in the future.

Great hotel perfectly located.
Efficient checkin by Jack and team.
Excellent clean room with everything working well

Recommended location for any gigs at the Arena

We stoped over here for a gig at the utilita arena. Which is great place to stop only a few minutes walk to the arena. .

We stopped in an accessible room.. Which was very good.. the staff were friendly and polite I'm very helpful..we will definitely stop here again..🙂👍🏻

We stayed at this hotel as we were going to the Symphony Hall. Great location, comfortable rooms and great value for money.

Handy little hotel by the city centre. The tram was great for getting into the city for my meetings and very easy walk back. Trip down the canal was nice too

Great two night stay as a family for a concert at the Utilita arena. Room was clean and modern. Staff were incredibly accommodating and efficient, particularly when we made a mistake when paying for parking and they dealt ably with an unexpected fire alarm. Really friendly and welcoming atmosphere. I’m afraid we didn’t catch any names but the two men on the front desk and at breakfast were doing a great job. Lovely reasonably priced unlimited breakfast. Location was very quiet despite it being half term. Legoland discovery, Utilita arena, sea life centre, canals, restaurants etc all within 10 minute walk.

Perfect location for the Utilita Arena and Broad street entertainment.
Nice and easy to get too with a descent car park.

The room didn’t feel properly cleaned and had a very unpleasant odour, which made it uncomfortable from the start. I had paid for an early check-in, and it seemed like the cleaning may have been rushed to get the room ready. The room was also very cold, although there were instructions for how to turn on the heating, it didn’t seem to work. On top of that, the bed and pillows were both quite hard and really uncomfortable, so I didn’t get the good night’s sleep the hotel promises, which was disappointing given their guarantee. Later in the evening, I tried to buy a bottle of water from the vending machine, but it wasn’t working, and no one was at reception to help. Overall, it felt like there wasn’t anyone available to assist when needed, which was disappointing

Really nice Hotel, clean and accessible, fully stocked. Amazing sleep. Staff are really friendly and helpful. Great stay!

The first two rooms I was given actual smelt of urine, it was very cold looking and I did not feel I would have a peaceful sleep.The third room i was given was to abetter standard, however, the room rate was very over priced £120.00 for one night. I researcher other hotels in the area and found that there were far better deals and comfier hotels. I would not stay at this hotel again.

We'd organised an early check in for Sunday 19th October. The receptionist that day was exceptional. We stay in a lot of Prem inns and she went above and beyond, recognising some adjustments she could make to the booked room for a disabled guest without being prompted or asked to. This is rare! She was warm, welcoming and an asset to the brand. The hotel itself is very clean, we had a really comfortable nights stay.

I was made to feel very much at home here for my recent stay, the staff were absolutely fantastic, I cannot say enough good things about them. The rooms were decent enough but the halls could do with a lick of paint but what actually do you want for a stay in a Premier Inn? Breakfasts were great, plenty of options - sausages were lovely! Evening food is good too, lots of choice if you're staying for a few nights like I did. The is a few parking spaces outside, maybe about 20 but no more, if you can't get there then I suggest parking at the Novotel through a Park and Go type apps as it's the safest car park round there by a mile just watch out for the bus line and turn left just before the hotel! Recommended for any stay in Birmingham!

A warm and effient service throughout my stay. Comfy bed. I was able to go into breakfast early. Attentive team. Thank you.

Location is great for Brindley Place, Utilita Arena etc. Staff at this hotel are wonderful. So helpful though short on the ground. Bar facilities are limited. Came back after the concert and you can get a drink but it's.not the normal sort of bar experience. Just a chap unlocking a fridge each time someone wants a drink.

Hotel is really clean inside, you can have as much tea and coffee as you like throughout the day in the restaurant area and its a nice little hotel.

Staying for 2 nights for the Pierce The Veil concert and we can’t fault the hotel or staff in any way. Any issues we have had have been very quickly resolved. Breakfast had a great selection of foods and the cooked breakfast was lovely. Samira was extremely friendly, helpful and knowledgeable! Helping out someone with minimal experience in a city like this massively. The room is comfortable, mattresses a little too firm for my personal liking but it’s impossible to get that right for everyone!

We stayed at this location as we had travelled 4 hours to see the Monster Jam event. Fair to say we will not be returning, Premier Inn is always my go to choice as I'm always happy wherever I have been. This one is rubbish. It's old and outdated, the room was terrible, tried to open the window....handle fell off. Desk/table edges were damaged/lifting/peeling. Dirty towel in the bathroom, and the single bed sheets had a stain of god knows what. Breakfast was a shambles really in terms of the efficency and the availability and restaurant cleanliness.

Great place for visiting friends and going to a gig at “Jam House “
Also great fur NIA and sea life centre
And a walk into the city centre

Great location, and easy to get to the Utilita arena, 10 minutes walk away. Staff are very polite and helpful. The bedroom was spacious, with a TV, and a very comfortable, large bed.