Premier Inn London Docklands - Canning Town

Hotels
Premier Inn
8 (28 reviews)
Brunel Street Works,Silvertown Way,London , London , GB

Facilities

Parking
Air conditioning
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Friendly staff
Great location for events
Delicious food
Cons:
Cleanliness issues in rooms
Noise from nearby trains

Categories

Cleanliness
6.08
There were several mentions of cleanliness issues in the room, including mould and a clogged sink.
Service
9.05
The staff were consistently praised for being friendly and efficient.
Location
8.59
The hotel is ideally located near the O2, making it convenient for events.
Room Quality
7.54
While some rooms were clean and spacious, there were significant complaints about maintenance.
Amenities
8.07
Amenities were generally appreciated, though limited dining options nearby were a downside.
Value for Money
8.03
Guests felt the pricing was reasonable for the quality of stay.
Food and Beverage
8.58
The food received positive reviews, especially breakfast items.
Overall Experience
8.05
Overall experience was favorable despite some issues; guests indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 19:54

Property Description

Discover the ultimate escape at Premier Inn London Docklands (Canning Town), where comfort meets convenience in the heart of London’s vibrant docklands.

Prime Location
Situated moments away from Canning Town tube station and ExCeL London, our hotel makes exploring all that London has to offer a breeze. Adventure awaits with thrilling activities such as climbing Up at The O2 or soaring above the city on the Emirates Air Line.

Family-Friendly Dining
Enjoy delicious meals at our on-site Thyme restaurant, perfect for families looking to unwind after a fun-filled day of exploration. Create memorable dining experiences without straying far from your cozy retreat.

Unmatched Comfort
Indulge in restful nights with our super comfy beds and stay connected with complimentary Wi-Fi throughout your stay.

Book your stylish getaway now and make the most of your London adventure!

Important information:

There is no on-site parking at this hotel.
From Canning Town Station walk north-west on Silvertown Way/A1011, turn left towards Lower Lea Crossing/A1020. Sharp left onto Lower Lea Crossing/A1020. At the roundabout, take the 1st exit onto Western Gateway. Take the pedestrian overpass. Turn right onto Caxton St N. Continue onto Silvertown Way/A1011. Turn right onto Sylvia Pankhurst St. E16 1ED, Silvertown Way, London

Check-in and check-out hours:

Location

Guest Reviews

8
Based on 28 reviews
Cleanliness: 6.08
Service: 9.05
Location: 8.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
C
conors627 Business
10
Food was brilliant
Pros:

Great food the chef was friendly and all the food was hot and tasty!

Hotel is very nice and tidy and the restaurant is clean.

2025-12-03 via Tripadvisor
B
beverleyd832 Family
10
Happy customer
Pros:

This hotel surprised me. The staff were so welcoming and efficient. The young man at the desk at check in very quick. The room was massive, clean and cosy. The breakfast this morning was delicious with so much to choose from. The cost of room and breakfast about £75 ish which was amazing. I will defo get a premier inn again 😊

2025-12-01 via Tripadvisor
H
Holly_a_jones Family
10
Highly recommend
Pros:

My mum and I were booked to go to the o2 and stayed at this hotel which was the perfect distance from the o2. The hotel was very clean as well as the room. The staff were really friendly and sweet who helped us with all questions. Overall it was a really lovely stay and the breakfast was really lovely which made it well worth it.

2025-12-01 via Tripadvisor
C
Caesar63 Business Brighton, East Sussex, England
4
Tired corridors and room desperately in need of refurbishment!
Pros:

I regularly stay in Premier Inn hotels for business and have used dozens over the last couple of decades (see other reviews).

They can generally be relied upon to be clean, quiet and friendly, all delivered at a reasonable price.

Canning Town, unfortunately, is one of the exceptions in this chain.

The reception area appeared smart, modern as usual. But the corridors were in a poor state of repair. One of the two lifts near my room was not working with the surround and ceiling above removed - wires hanging out of the ceiling. It appeared that this had been the case for some time rather than a recent occurrence.

Once in the room, the heating kept cutting out, the sink plug had some horrible looking detritus clogging it and there was mould around the shower door and screen.

I cannot review the restaurant as, having seen the state of the room, I chose to grab something from the local Sainsburys rather than chance eating in the hotel. Unfortunately there were very few options for eating in the local area.

Would not stay in this hotel again.

2025-12-01 via Tripadvisor
L
LulaC369 NONE Canterbury, Kent, England
6
Great Location for O2
Pros:

If you're looking for somewhere to stay for a gig at the O2, this is a great location. We've stayed here multiple times and will continue to do so.
Sadly though, if you value sleep you're not likely to get any if you're closer to the tracks. I've been find before but we must have been on a different side of the hotel. This time I was woken up every hour or so by trains going past. Staff were friendly as always and helped us when we were given an accessible room. I don't know why but it's the third time in a row at a Premier Inn We've been given an accessible room when we don't need one, and we just don't like them.

2025-11-24 via Tripadvisor
2
249callumc NONE Leicester, Leicestershire, England
10
Would definitely stay here again
Pros:

Friendly staff, quiet room. Comfortable stay. Good breakfast. Only minus is shower curtain doesn't fit properly so floor gets wet in bathroom.

2025-11-17 via Tripadvisor
G
gina19822018 NONE Northampton, Northamptonshire, England
10
Excellent stay, lovely staff and room was great.
Pros:

Lovely hotel, right next to the tube and bus station so easy access into London. Staff are all friendly and nothing was too much trouble, the breakfast in the morning was also amazing, fresh and even my friend egg still had a runny yellow, not like rubber like some places I've stayed after being under the lights for too long. Great choice of continental too. Room was clean and tidy and smelt clean. Definitely stay again in the future.

2025-11-13 via Tripadvisor
E
Explorer18089334874 NONE
10
Great Hotel & Great Location For The O2
Pros:

Great location for going to the O2 or anywhere around the Greenwich area. Underground station & bus station was within a short walking distance from the hotel. Atmosphere of the hotel was welcoming, friendly & relaxing. Cleanliness of reception/restaurant/bar/ lift areas were very clean too.
Staff were very friendly & welcoming at breakfast time.
They asked about any allergies & explained where the breakfast selections were:
(Drinks, cereals, fruits, pastries, & hot food of full English -sausages bacon, beans, fried egg, mushrooms, tomatoes, hash browns etc.)
Noise level at the hotel, was very low, as couldn’t hear any of the traffic from outside of the hotel & from inside of my room.
Rooms were spacious, pleasant & clean. Beds were extremely comfortable 10/10 (including pillows)
Facilities in the premier plus rooms were good (arm chair & foot stool, mini fridge with 2X bottles of water, coffee machine with 4 pods & a tea selection of tea sachets ( Earl grey/ mint)
Snacks could have been slightly better of a small packet of biscuits (short bread/cookie) or crisps. ( catering for allergies- such as gluten free)
Value for money, slightly overpriced for 1 night’s stay, which I booked months in advance.
( booked in March to stay in November) I did also include extras, of early check in & breakfast. I arrived at the hotel around 12:30 & early check in started from 11am, my room was also ready when I arrived.

Overall I had a very pleasant stay at this hotel & would definitely recommend it.

2025-11-13 via Tripadvisor
W
worrapanp2022 NONE
8
Good Location but need to support for daily water.
Pros:

Good Location, Breakfast is fine. Only one point that I asked to put drinking water for my third night, but no one put it there. As they have less staff, so hard to follow up. Also I went to event and pay a lots during my stay

2025-11-09 via Tripadvisor
A
andrewtA6882HL NONE
6
Not as good as last time.
Pros:

Not as good as my last visit. I had issues with the shower and basin soap dispenser. Trains were rumbling past except for 3 hours overnight disturbing my sleep. If your are not the soundest of sleepers don't accept a room next to the railway.

2025-11-09 via Tripadvisor
C
chrissK8735IG Business
2
BEWARE: Next to busy train tracks. Significant noise at night
Pros:

Next to train tracks. Busy train tracks , jubilee line going past every 2 minutes at night. Room was shaking and grinding whenever the train went past. Could not sleep.

2025-11-07 via Tripadvisor
L
lindawZ3088YI NONE
10
Would recommend a stay here
Pros:

We stayed in Canning Town Premier Inn as we were attending a concert at the O2 Arena. Very easy to get to by London Underground. The hotel was very comfortable, food there was very good and reasonably priced. Staff were helpful and friendly. No complaints from us, we will be back.

2025-11-04 via Tripadvisor
S
superspurs2016 Friends getaway Newtownards, County Down, Northern Ireland
10
Better than the Football
Pros:

First time staying at Canning Town, very handy hotel to London City Airport. Staff were very friendly and courteous throughout out our two night stay. Beds very comfortable and room spacious and clean. Will be back!

2025-10-25 via Tripadvisor
4
411christophert NONE Wakefield, West Yorkshire, England
10
Perfect for City Break
Pros:

3 night stay at this lovely hotel. Choose it as close to tube & DLR.
Got checked in slightly early so could get into London quick. Takes about 25 mins.
Room typical Premier Inn with everything we needed. Shower very nice.
Breakfast was very nice. You can order poached eggs. Staff work hard to keep items stocked & tables cleared.
Only slight issue was facing rail tracks we could hear early morning trains.
Would definitely stay here again when visiting London.

2025-10-23 via Tripadvisor
P
pOtter1_11 Couples Poole, Dorset, England
10
The staff made it!
Pros:

Such a good place to stay. Easy to get to from Waterloo and great for days out easy to get everywhere! Really clean, lovely breakfast, we had an evening meal there and thoroughly enjoyed it. What really makes it is the staff, receptionists are just lovely, friendly professional and so happy to help. Chef even came and said hello and checked our dinner was ok which was really nice. Definitely will stay again when in London.

2025-10-22 via Tripadvisor
D
deborahjU1520QE NONE
2
Unwelcome object in my bed
Pros:

I found someone's false eyelashes in my
bed. It did make me doubt the cleanliness of the hotel and won't eat there. Reception were helpful but I have not had any feedback from my complaint

2025-10-21 via Tripadvisor
J
janebD5532MA Friends getaway
10
Great hotel
Pros:

Fantastic Premier Inn ideal for the O2 and Stratford Westfield Shopping Centre. Just a 2 minute walk from the Underground. Very clean and huge rooms with a nice bathroom. Breakfast very nice. Staff friendly. Great value for money.

2025-10-21 via Tripadvisor
T
timg483 Couples Alton, Hampshire, England
10
Good value hotel if visiting o2
Pros:

Decent value hotel was clean and comfortable.

Staff were very welcoming and helpful at all times.

One stop north bound on the Jubilee line from the o2 so very convenient if you are seeing a concert as we did.

A 3 minute walk from Canning Town tube station to hotel.

Would use again.

2025-10-15 via Tripadvisor
Q
Q877PFdanielb Business
10
Good value for money. Great staff.
Pros:

Friendly staff. Good welcome. Good service at dinner. Very attentive.
Bedroom comfortable.
Great location to travel from LCY early in the morning.
Good value for money for the location.

2025-10-08 via Tripadvisor
J
Jozef friends
8
Pros:

No fridge in the room

2025-10-03 via Nuitee