Premier Inn London Kensington

Hotels
•
Premier Inn
8.4 (96 reviews)
11 Knaresborough Place,Kensington,London , London , GB
0333 321 1268
londonkensington.pti@whitbread.com

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Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Very clean rooms and fresh linens
Excellent central location near old town/station
Good/bountiful breakfast
Comfortable beds and modern bathrooms
Connecting rooms available and free parking nearby
Friendly staff mentioned by some guests
Cons:
Several reports of unfriendly or unresponsive staff
Bar/restaurant often closed in the evenings
Some rooms small for families; limited in-room storage
AC problems in some rooms and seasonal bedding issues
No in-room fridge mentioned as a missing amenity
Phone/service connection issues and billing/communication problems

Categories

Cleanliness
9.2
Repeated positive mentions of very clean rooms and fresh beds; guests frequently describe rooms as 'súper limpio', 'Fräscht', and 'clean and great location'.
Service
7.2
Mixed to negative reports: several guests mention unfriendly or surly staff, poor responsiveness to Booking/email/phone, and requests for cleaning; a few comments praise some staff members but overall service sentiment is below average.
Location
9.6
Consistently praised for central location and proximity to old town/attractions; many reviews highlight excellent location and easy access to sights.
Room Quality
7.8
Rooms praised for comfortable beds and modern bathrooms but multiple comments note small rooms for families, occasional AC problems and lack of in-room fridge; generally good but with some functional issues.
Amenities
7
Breakfast offering is good, free nearby parking mentioned, but several guests report the bar/restaurant closed evenings, no outdoor seating, missing phone connection and limited in-room storage—amenities are adequate but inconsistent.
Value for Money
8.6
Several guests explicitly mention good value and favorable price/quality; while some note breakfast can be pricey, overall perceived as a good deal for location and cleanliness.
Food and Beverage
8.2
Breakfast is frequently described as 'fantastic', 'very good' or 'delicious' with good variety, though a few guests call breakfast cramped or somewhat expensive.
Overall Experience
9.6
Overall positive stay driven by cleanliness, location and breakfast; negatives around staff attitude and occasional closed facilities temper but do not outweigh the good experiences for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-20 22:16

Property Description

Discover the charm of Premier Inn Kensington (Earl's Court), your ideal retreat for an unforgettable mini-break in the heart of London.

Unbeatable Location
Enjoy the ultimate convenience with major attractions like the Natural History Museum, Chelsea's Stamford Bridge Stadium, and Buckingham Palace just moments away from your doorstep.

Exceptional Comfort
Recharge in our extra-comfy beds designed for restful sleep, ensuring you wake up refreshed and ready to explore all that London has to offer.

Delicious Dining
Indulge in a variety of tasty food options that cater to all appetites, providing the perfect fuel for your adventures throughout the city.

Experience the vibrancy of London — book your stay at Premier Inn Kensington (Earl's Court) today!

Important information:

There is no on-site parking available at this hotel.
From the West by road, follow the A4 into London, continue onto Cromwell Road. Shortly after Tesco, Cromwell Hospital on left, turn right into Knaresborough Place. By Tube, Piccadilly /District line to Earls Court. Exit station via Earls Court Road. Opposite exit, walk along Earls Court Gardens to end. Hotel on left (takes 2 mins).
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 96 reviews
Cleanliness: 9.2
Service: 7.2
Location: 9.6
Room Quality: 7.8
Amenities: 7
Value for Money: 8.6
Food and Beverage: 8.2
Overall Experience: 9.6
P
Patrick • solo_traveller • fr
8
Pros:

La proximité avec le centre ville, le petit déjeuner et le rapport qualité prix

Cons:

Chambre petite pour 4 personnes

2026-07-18 • via Nuitee
C
Camilla • family_with_children • se
6
Pros:

Fräscht rum, skön säng.

Cons:

Trångt på frukosten, ont om bord.

2026-07-18 • via Nuitee
K
Klaus • solo_traveller • de
9
2026-07-18 • via Nuitee
H
Haglund • solo_traveller • se
8
2026-07-18 • via Nuitee
S
Sabrina • solo_traveller • fr
9
Super !
Pros:

Propreté , tout est neuf , salle de bain très agréable

Cons:

Petit dej cher

2026-07-18 • via Nuitee
A
Andrea • family_with_children • hu
8
Megbízható minőség, tranzit szállásnak jó.
Pros:

Pontosan azt hozta amit várni lehetett.
Korrekt, igényes szállás, a reggeli kínálata gazdag. Légkondis szoba, így nem volt gond a meleggel.

Cons:

A szoba elég kicsi, egy hűtő jól jönne.

2026-07-18 • via Nuitee
T
Tomasz • family_with_children • pl
9
Pros:

We were enjoying fantastic breakfast. We had two rooms next to each other with other members of our family. There were separate doors in between two rooms, that we could close and create one open space, and with a full privacy from other rooms in the corridor. That was great.

2026-07-18 • via Nuitee
N
Nicola • family_with_children • de
8
2026-07-18 • via Nuitee
E
Elisabeth • couple • de
8
2026-07-18 • via Nuitee
K
Kamila • solo_traveller • pl
10
Pros:

- breakfast
- comfortable beds
- clean
- air conditioning
- close to old town

2026-07-18 • via Nuitee
G
Gundolf • couple • de
1
Nicht Kundenfreundlicj
Cons:

Ich wollte nachfragen ob das Zimmer auf Kulanz umgebucht werden kann. Leider habe ich auf Anfragen über Booking und eine Mail direkt ans Hotel keine Antwort bekommen. Telefonisch habe ich 4Tage gebraucht bis ein Vermittlungsversuch der KI Tom mich zu einem Mitarbeiter durchgestellt hat.

2026-07-17 • via Nuitee
C
Carlsson • couple • se
10
2026-07-17 • via Nuitee
S
shou yong • solo_traveller • nl
8
Pros:

位置好，房間乾淨整潔，窗戶明亮，按照我們的要求分配了兩個單人床，令我們睡覺互不乾擾能舒服一點，值得贊！服務人員熱情友好。

Cons:

但是被子沒有換成季節夏天，令睡眠品質不佳：不蓋被子感覺冷，蓋上被子又熱悶。 厚厚的棉被是冬季節的。
希望酒店在這方面有點改善。

2026-07-17 • via Nuitee
G
Gundolf • couple • de
7
2026-07-17 • via Nuitee
G
Gunnar • solo_traveller • de
10
2026-07-17 • via Nuitee
A
Allan • couple • dk
9
2026-07-17 • via Nuitee
J
Juha • family_with_children • fi
9
2026-07-17 • via Nuitee
G
Gonnie • solo_traveller • se
8
2026-07-17 • via Nuitee
L
Linda • extended_group • se
5
Funkar att sova en natt men det förtar lite av semesterkänslan med sur och otrevlig personal.
Pros:

Ligger bra, fint rum men ac trasslade hela natten. Frukosten var ok men inte mer

Cons:

Otrevlig snäsig personal. Ac som stängde av sig själv för båda sällskapen i olika rum.

2026-07-17 • via Nuitee
C
Carlos • family_with_children • co
10
Lubeck de maravilla
Pros:

Las sábanas de maravilla, súper limpio. Muy buena ubicación.

2026-07-17 • via Nuitee