Premier Inn London Hammersmith - Ravenscourt Park

Average at best. Ideal location from the Tube. Room was dated and scruffy. Bathroom was damaged and also the furniture. Windows were mouldy so couldn't see the "view" Staff pleasant and helpful. Dingy restaurant but ok if you needed food. Help yourself to coffee and milk for the room. Beds and towels clean. Toiletries felt watered down and not very good. Expensive price for what you got. Only stayed one night but never again. Should have asked for another room but they looked all the same. Lots of nice cafés (if you can get in as full of mummies on their laptops, there are 2 schools next to the hotel so a bit of noisy) and the very good pub the hammersmith belle which was excellent and a supermarket all within walking distance.

Maria was the epitome of great customer service - thoughtful, responsive and personable. She went above and beyond to accommodate me on my visit and made me feel at home. Lovely vibe here

Absolutely fantastic time. Stayed with my daughter for her birthday as we were going to the O2 to watch Hans Zimmer. Staff were friendly especially Kiran. He couldn’t do enough for us, even organised a birthday surprise for my daughter’s birthday. So good we are going to go back in April next year. Kiran you are a star .

So booked a family room, arrived ,from outside thought it was very dated but didnt worry as inside i have found all premier inns appear the same. Checks in great no problems the guy was nice. Goes to our room 308 first thing can smell like stale cigarettes an very old musty smell. Everything seemed old. It was cold so we put the heating on which didnt appear to work so asked at reception they gave the smallest little radiator to use which did nothing to help. Room just didnt feel clean. The bathroom, now this was another level weird marks all over the bath and shower curtain had seen better days didnt want to touch it. The shower was luke warm no hot water and also didnt have any shampoo normally have a shampoo and shower gel. It just wasnt for
Us we didnt feel nice being there so we packed up and complained downstairs who wouldnt refund us and told us we had to ring head office on the monday. It was friday night. So we had to go into more funds to book another hotel which was more suitable for us and our child. We have stayed in many premier inns but this one needs rippin out and revamping big style has put me off staying at premier inn now. Also had to wait 10 days for refund to go into my account but its funny how its taken within seconds.

Good location, nice staff, near shops and restaurants. Needs a little renovation, but good value.

There is no way to contact the reception by phone; when you try, you end up at a central virtual reception, which is utterly useless.

Everything was nice except that the furniture was old! Lady Maria was very nice, kind and helpfull! She gave us some advices for the objects to visit.

I am no stranger to the Premier Inn Ravenscourt Park, Kings Street, Hammersmith, London. I have stayed there over many years when I visit the Consultant responsible for my Varicose Vein treatment since 2017. The staff at the Premier Inn are always considerate, polite and helpful. Recently I have managed to stay in an Accessible Room thanks to the kind staff, as getting in and out of a conventional bath is no longer easy at my age.
The room is ideal as it includes many safety features.

The staff were friendly and helpful,the hotel was spotless.great location , not far from the shops Will be returning next year.

Adiha at the bar was very helpful absolutely lovely person, conversation we had was brilliant, can’t wait to come back here

Excellent location
Good value with a free breakfast from offer
Special mention to Valerie who checked us in changed our room to a top floor to give us a view of london.

Great location for links to central London staff were friendly and helpful… Maria is the definition of working for the team .. in my view she is an excellent employee for premier inn and they should give her a pay rise for how helpful she is to the customers… customers want this level of service….
My tip would be book the accommodation earlier for a better price… 👍

Staff very helpful. Room was neat and tidy and was cleaned each time I requested it. Very conveniently located close with good transport links for Heathrow and city. Excellent breakfast choices with all you can eat available.

Would like to see some Premier Plus rooms at this location, as they are the 2 other Premier Inn's in the area. Otherwise highly recommend.

Stayed here with a friend and two teenagers, we booked a 4rooms bedroom. Big and well cleaned rooms and with air conditioning.
We did not try the breakfast, but had our morning coffee served down in the lobby. The hotel is located near Hammersmith center.
We are very happy with our stay at this premier inn hotel.
Thank you Maria for excellent service and for the warm welcome everyday!

I had requested for early check in, and Maria was super kind and sweet to help me out on this. Didn’t have to wait at all.
Lovely staff and service!

María was really helpful and nice during our stay. We had a great time, she made us feel very welcomed.
The room was clean and the area good.

I visited a few times for breakfast and Sam, Maria and Phi (who works behind the kitchen) were always so friendly and welcoming. I would get the english buffet breakfast to go and they would really pack in the container. I would always walk away with a big smile and full tummy. Hope to be back again soon to visit!!

they were kind, everything was okay!! nothing was broken and they were fine, maybe I will come again. ajajajjajajajajaah

I stayed for one night and had a really positive experience. Check-in was quick and easy. Valerie on reception was lovely, friendly and genuinely welcoming. She made everything feel relaxed from the moment I arrived.

The room was clean, comfortable and had everything I needed for a good night’s sleep. Bed was really comfy, shower was hot with good pressure, and the hotel was quiet in the evening which I appreciated. Breakfast in the morning was also decent with plenty of choice.

Overall, simple, clean, comfortable and great service. Would happily stay again. Thanks Valerie for making the check-in so smooth!

Probably one of the best stays over all the years. The help and assistance from Adina and her staff was first class and changed a very negative week into a very positive wow week.
Many thanks Adina.

The Staff were friendly and very nice. The walls were extremely thin and on the first night I heard people. Our Bathroom stunk of mouldy curry and I sprayed many times but did not clear. The location was good and it had a Tesco very close and also the Ravens Court Tube line near by too. Our view was good. It was very out dated and on the second night at about 8 out key card to our room stopped working