Mondrian Gold Coast

Hotels
9 (9 reviews)
3 First Avenue, Burleigh Heads, Queensland, 4220 , Gold Coast , AU
61-7-55080000

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Facilities

Full-service spa
Front entrance ramp
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Porter/bellhop
Full-service spa
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great location
Friendly staff
Cons:
Needs improvement in customer service

Categories

Cleanliness
8.83
Standard quality for this hotel tier
Service
9.3
Despite some initial issues, staff were understanding and professional.
Location
9.34
Great location with beautiful views.
Room Quality
8.79
Rooms designed cleverly with brilliant touches.
Amenities
9.32
Wonderful pool area and great amenities.
Value for Money
8.28
Standard quality for this hotel tier
Food and Beverage
8.83
Standard quality for this hotel tier
Overall Experience
9.3
One of my favorite hotels, sublime experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 11:08

Property Description

Experience a slice of paradise at Mondrian Gold Coast, where luxury meets comfort in the heart of Burleigh Heads.

Indulgent Spa Services
Retreat to our full-service spa for rejuvenating massages, body treatments, and facials that will melt away your stress and leave you feeling revitalized.

Gourmet Dining Options
Savor exquisite cuisine at Lito, one of our two restaurants, or enjoy our 24-hour room service for a cozy dining experience. For those seeking a light bite, our café offers a delightful selection of snacks and beverages at our on-site bars.

Luxurious Accommodations
Relax in one of our 208 uniquely designed guestrooms, featuring modern amenities like 55-inch LED televisions, minibars, and designer toiletries for a truly comfortable stay.

Your beachfront escape awaits — book your stay at Mondrian Gold Coast today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Accessibility

    No elevators

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 9 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Micheal
10
Pros:

Great

2025-10-08 • via Nuitee
G
Georgina • family
10
Pros:

Beautiful hotel
Lovely rooms, designed cleverly with brilliant touches
Pool area wonderful

2025-09-14 • via Nuitee
B
Bradley
10
Pros:

Thi is one of my favourite hotels I've ever stayed in, worldwide. Definitely my fave in Australia. Such a beautiful hotel - attention to detail, design and staff are all top notch. Waking to the sunrise over the ocean from my bed was sublime

2025-09-12 • via Nuitee
V
Veronica • friends
10
Pros:

The hotel is beautiful and in such a great location. They do however need to work on their customer service as it feels like no one knows what they are doing.

2025-08-30 • via Nuitee
B
Bridget • friends
10
Pros:

Beautiful property- perfect location, view, amenities and pool. We stayed in the 3 bedroom ocean home. We would absolutely love to come back again!

2025-08-28 • via Nuitee
M
Michael
10
Pros:

👍

2025-08-06 • via Nuitee
K
Ka Wai
8
Great design hotel, fantastic staffs
Pros:

The hotel is newly opened, the designs are excellent with a great vibe. I made the booking knowing new hotel may have glitches and expecting some "surprises". It turned out to be true as my room had an entire electricity blackout during the night with the air ventilation also stopped functioning. It was certainly not a good experience to say the least.

The next morning I went to the front desk to report this, led by Jessica, the front desk staffs were very understanding and patience to help me sort things out. Ariel and Lachie were very professional and friendly going through the process and made the bad experience a lot less irritating.

All other staffs I have had a chance to interact with were all very friendly, if you are thinking of booking please expect there might be minor glitches but the staffs there are going to do their bests to help you through that.

2025-07-25 • via Nuitee
A
Ariana • partner
2
Pros:

I’m very disappointed with my experience at the Mondrian Gold Coast. I was charged twice for a single stay, which was quite costly, and I have yet to be reimbursed, despite it now being a week since I raised the issue.

Each time I call to follow up, I’m told the refund still hasn’t been processed, with no clear explanation or timeline for resolution. The lack of communication and accountability has been extremely frustrating and not reflective of the high standards one would expect from a luxury hotel.

2025-07-11 • via Nuitee
B
Ben
6
Pros:

Its trying to hard. TV in couch is unnecessary. Taps confusing. Curtains all techy. Staff at restaurant only OK. Would I stay there again. No. Not my cup of tea

2025-07-10 • via Nuitee