Premier Inn Wigan - M6 Jct 27

Stay here when visiting my parents in the area and always looked forward to seeing the staff but this time I wasn’t impressed. The young guy on the evenings showed no interest. It was like he didn’t want to be there and spent more time outside the front door smoking (probably on the clock), on his phone and at one point witnessed him playing with a lighter at reception which seemed not only unprofessional but dangerous.
Definitely not my usual experience at this hotel, hopefully they have drafted him in from another hotel to help with staff shortage.
Tried the new restaurant next door, very nice, liked the little chocolate in my room on this occasion and plenty of free parking spaces at the time I arrived. The prices keep creeping up, the hotel isn’t being updated and now the staff aren’t welcoming. Disappointed on this occasion.

Hotel clean, good location, some staff lovely but the guy on reception seemed to spend most of his time smoking outside the front door (probably on the clock) or on his phone at the desk, also witnessed playing with a lighter which didn’t make me feel very comfortable. Definitely not my usual experience at this hotel, hopefully they have drafted him in from another hotel to help with staff shortage and will be getting the usual staff back shortly. Tried the new restaurant next door, very nice, liked the little chocolate in my room on this occasion and plenty of free parking spaces at the time I arrived. One thing that’s kept me returning to this hotel is the great staff but not sure what to think going forward. Also, no breakfast anymore which isn’t an issue for me as don’t eat early in the day.

The room was clean and comfortable! The front desk attendants were friendly and helpful. The hole was ideally located for everything I wanted to do in the area.

We always like staying at Standish Premier Inn, as its lovely and clean and the staff are very friendly and helpful. (As my husband and I are disabled the staff are happy to help if we need it). It is also very handy for us as it's close to the M6

Very outdated rooms need a refurb also dont expect a breakfast as they dont cater for them as i found out when .we arrived. If you stay here also make sure you dont sleep at the front of the hotel if you open the wimdow you will be kept awake by the road noise which was constant all night never again will we stay here it is shocking

Hotel was decent for the price. It was advertised with a free breakfast on the website but they hadn't provided breakfasts for a number of months.

Perfect for an overnight stop over on our way up north! The family room (2 adults and 2 children) was very spacious and we didn’t feel cramped. The shower was v strong and the room was clean and comfortable.

Well what can I say other than WOW!
We checked in last night when Alison was on duty. As she directed us to our room on the second floor I asked whether there was a lift as I am waiting for a new hip, Alison immediately offered to swap us to a ground floor room.
As we checked out this morning, I asked Alison whether there would be any chance that she could call ahead to the next premier inn (where we stay tonight) and request a ground floor room - Alison’s reply “all sorted, I did that for you last night”
That is definitely amazing customer service, thank you!
The rest of the stay was the usual premier inn high standard

Super understanding and friendly staff on the evening and next morning shifts. I am currently disabled due to having had recent leg surgery, and they let me use the disabled bathroom (not the one I had booked) so I could shower last minute, at no extra cost. They even offered to help assist me which was so appreciated! The room I stayed in was quiet and had everything needed for a one night stay on route to Scotland. The room/bathroom was clean and there were plenty of towels/cosy pillows. There were clear instructions about registering our car reg numbers on arrival. We arrived/checked in late at night and there was not much parking available outside this Premier Inn, but the staff said we could park where the nearest restaurant was... no issues.

I would highly recommend the place to others and happily return in the future! Thank you :-)

Clean tidy(but dated) hotel with comfy bed..No aircon but electric fan provided.Friendly receptionist.
Please note there is NO BREAKFAST available at this hotel even though your confirmation email will state breakfast available.There's a petrol station next door where we bought coffees and waffles in the morning.

We were so glad to reach this nightstop on our way to Blackpool. The bed gave us a good very good night’s sleep and the location was quiet. The room was very large, comfortable and clean. The bathroom was large and the shower produced lots of hot water. We ate dinner and breakfast at the next door restaurant, Brewers Fayre. The menu was extensive and not expensive.

Not the most modern hotel but very, very clean and quiet with great views at the back overlooking the fields. Staff are second to none. Biggest downfall is a lack of cheap eateries. The Hickory's next door is fantastic but it is very, very expensive and does not do early breakfasts (bad for business people)

Stop over ,clean enough ,tv is minuscule ,staff very friendly and helpful ,no restaurant on site and nowhere within walking distance ,very noisy night we were there ,next door decided to make a porno so the walls are paper thin or someone screams very loud

friendly staff - helpful staff - clean tidy hotel and room.
Hotel has easy access to M6, other major routes and local town and facilities
plenty of parking - ease of check in
lots of choice of eating places within a short drive
would stay here again

Staff are friendly and so helpful , I’ve stayed here a few times due to hospital appointments and everytime the staff always go over and above. The restaurant is having an upgrade which should make it even better. The rooms are what you would expect from a premier inn and have everything you need.

Came up to visit my family again, I have stayed here plenty times before and the staff are so lovely! Perfect location as it’s just off the motorway. I will continue to stay here every time I’m visiting. Keep up the good work me and my wife will be back soon!

Fast check in, friendly staff clean room. There is no restaurant available but that was not a problem. We had comfortable and quiet stay. Shower pressure was super and there was extra pillows as well. Room was a bit small and very small TV. Bed was very comfortable

One of the oldest Premier Inns I've stayed in in a long time.

Handily located near the m6 but feels like the building hasn't had anything done to it since it was built. Everything just felt old and tired right down to the massive block you are given with your key to keep a hold of it.

No food venue next door due to renovation so no breakfast option as the place is a building site and at night there are only 10 parking spaces out front so the overspill car park is down a dark lane.

Well the awful reviews have disappeared and so I was pleasantly surprised at how nice the hotel was. Travelled with Caledonian and everything was good. The rooms have fan heaters above the wardrobe if it’s too cold as heating comes on for a few hours in the evening and morning. Food was good and chef very friendly too! But of a struggle with just 1 coffee machine at breakfast tho. Room and bedding were spotlessly clean. Tony M was our entertainer and had everyone dancing and did a great performance. Well done to the staff and thank you

This is a small outdated Premier Inn which needs to be modernised but this is more than made up for by its location - very handy for the motorway- our room was quiet we had a warm welcome, housekeeping staff were very pleasant and our room clean and comfortable
The site is shared with a currently closed former ‘Hungry Horse’ awaiting conversion to a ‘Hickory Smokehouse’ so it’s without kerb appeal and the nearest dining option is directly across the road at ‘Dish Bar and Restaurant’ where we enjoyed excellent breakfast and evening meal offerings