Premier Inn Coventry South - A45

The staff were incredibly friendly and professional throughout our stay.
Everything was wonderfully clean and tidy, creating a really welcoming atmosphere.

A special mention goes to Alfie, the best chef! We absolutely loved every dish he prepared; his food truly made our stay memorable.

Sophie was exceptionally friendly and helpful, always happy to assist with a smile.

Natalie was very professional and went out of her way to make sure we were comfortable.

Emma was also wonderfully helpful and attentive.

We would definitely recommend this hotel branch to others. It’s a place where you feel genuinely cared for.
Free parking.

Following our car breakdown, Natalie the receptionist invited us into this Premier Inn and provided coffee and cakes and a wonderfully kind welcome. At a very stressful time for the family, Natalie represented Premier Inns in the best possible way. She told us how much she loved her job, Premier Inns, you have an employee to be proud of.

Lovely staff, very helpful. Nice clean room we ate evening meal in town but had breakfast at the Premier Inn. Full English cooked fresh to order by Alfie and it was amazing. Sophie and Natalie front off house and in restaurant were again very nice and couldn’t do enough to make our stay comfortable.

ample parking, easy check in, comfortable bed,
particular mention for alfie - who cooked a perfect breakfast to order, no delay
natalie and sophie - very friendly and most professional during the whole visit.
also, whoever was on reception during the evening, assisted when we experienced noise from the room next door, this was dealt with quickly and satisfactorily without fuss.

Functional hotel ok for a short stay. Bathroom required updating, unfortunately no chef available to provide hot breakfast. Staff very helpful even in difficult situations.

We have stayed here numerous times and this was such a let down. First thing was the gent on reception was not as welcoming as we are used to there. We then went to our room to find 2 bags of dirty bed linen just inside the door. We told the gent who said sorry I will get it removed but was dismissive really. We came back late after having a drink and unpacked to find the toilet had a really bad flush which had no.power. it was tge same with the spray type tap in the sink and the plug didn't work atall. The whole place really needs updating and refitting. The shower was really grubby looking and old
We had 2 sachets of coffee and 2 pots of milk for 2 days. The second night I dropped a lid under the bed and I can say its not been moved or cleaned under there in god knows how long. Needless to say we will not be returning any time soon.

Really clean easy to park nice restaurant close breakfast really nice reception and breakfast staff really nice helpful and pleasant great stay enjoyed it would recommend to anyone that needs a close stay to the university

Great place to stay with easy access to Warwick Castle. The staff were very welcoming and helpful. The bed was very comfortable. A good variety of food and drink at breakfast time. The cooked breakfast was a bit bland but everything else was lovely.

We visited this premier inn for our first wedding anniversary as Coventry was the halfway point for me and my husband to visit before we lived together. The lady on reception on arrival was lovely and engaging, asking us questions and just generally giving a nice relaxed atmosphere. In the morning we came for breakfast and she was serving us, even offering our breakfast for free on the morning of our anniversary. Everything was relaxed and quiet, just what we were after. The only thing I can think of improving is the rooms probably need a bit of a refresh as they are older than other premier inns we’ve stayed in. Would come back just for the service alone!

Lovely hotel, yes, it’s an older style premier inn but the cleanliness and service is perfect!! Natalie, the duty manager was absolutely outstanding, so friendly and amazing with my whole family - Coventrys next Hotel Manager! Sophie was also really lovely on breakfast, all housekeepers spoke on the corridors and made our 2 night stay really good! Thank you for everything you do!

This is an older Premier Inn that maintains the high standard of cleanliness and excellent service associated with the brand. Staff are welcoming, friendly and very professional. The rooms are comfortable and well equipped. There is ample car parking space. We will definitely be going back.

Spent some time here recently and although I couldn't switch off and enjoy all the facilities as much as my family, Mike on reception was fantastic. He went above and beyond to help a terrible time in my life that little bit easier. From checking if everything was ok to getting me a coffee he was a credit to the company.
Mike was extremely helpful throughout our stay and made sure no job was too big and he was happy to help - no coffee, here take these, more towels needed, here I will run these up to you, do you need anything? Sit down and use this quiet area to make your call rather than stand in the bad weather.
He didn't know what hell my family were going thru but he was determined to make sure our visit was great.

Stayed for 1 night in ground floor room. Room was clean, quiet and tidy with great shower. No air conditioning but room was cool. Breakfast was great and staff were very courteous. Will stay here again.

Lovely staff as always at this hotel, but our room was upstairs this time (previously we've been on the ground floor) and it looked distinctly "tired". Indeed, the whole upstairs corridor was like that, and there was no key entry system on the door to the upstairs corridor, so anyone who wasn't a guest could have wandered up.

Although the rooms are small and outdated without air-conditioning, the staff is absolutely lovely. The rooms are clean and the beds/bedding is lovely. I wanted to give a shout out to Emily, Monika and Sophie. All wonderful ladies. So helpful and kind. They went over and above.

Always a great stay when we stay a the premier Inn on the 45 in Coventry a big well done to all the team. Breakfast was excellent cooked to perfection , loverly running poach eggs ,my wife said the scrambled egg was light and fuffy yet again credit to the chef

Don't expect the usual.standard of premier inn. This is tired,mouldy and outdated for the hotel industry. Think of a cheap but overpriced accommodation and this is it. The staff are friendly and kind, and sympathetic to guests concerns. .

This is a small hotel and they don't offer meals other than breakfast. It is not a buffet style breakfast but is cooked to order. It was excellent. The staff were all very friendly and helpful. Bed was comfortable as you'd expect from premier inn. Our shower dripped constantly and leaked all over the bathroom floor. Also the heating didn't work.

Very comfortable and clean, with friendly and welcoming receptionist. The bed was as comfy as advertised and the soundproofing must be good as we were undisturbed all night. We didn’t bother with the WiFi as there was such good mobile broadband reception there. Handy location for the NAEC and for visiting Coventry.

Having recently been bereaved, I booked a room at this PI whilst I started to clear my father’s house. I paid £146 for a room - a large amount - but I hoped for cleanliness, basic comfort and a bit of peace.

I checked in at 4.30 and was directed to a family room. That was alright but then I noticed a flimsy partition door with a bolt separating me from next door.

Shortly after I was in there, I realised there was no soundproofing and I could hear everything my neighbours were doing and saying and vice versa. Fine for a big family but not for absolute strangers.

I felt totally self conscious when showering, using the facilities and making a cup of tea in the night as I was afraid I’d wake them up. At 4.30am, I fear I did.

I’ve paid to hire a room to feel comfortable in and get respite, not to be made to feel awkward and pay through the nose for it. As a previous customer said, it was none too warm either.

I like a PI and I generally have a very good stay. This time, I didn’t and felt exploited. Good sleep guarantee? Hardly if you’re essentially staying with strangers.