Premier Inn Norwich Airport

This is the second time I have been to this Premier Inn. Its clean and comfortable. Location is perfect in the town centre. Despite being in the town there is little external noise so its quiet. Parking in St Johns nearby was very easy and also reasonably priced; I wish more towns and cities were so easy and sensibly priced. The staff were very helpful and friendly .Will go again

There always seems to be an issue at this hotel. I have been on at least three occasions where I have booked the meal deal and when I have come down for the evening meal I get told there's no chef. No one mentioned anything when checking in or gave me a refund. I have also booked a premium room twice now and then not been given one.

Wouldn't have an evening meal here unless you have over 4 hours available to eat. Need more staff (more than 3). QRMachine not working.

The staff were very helpful with issues that arose due to parking. Very friendly and very informative. The manager sorted the parking issue immediately

Excellent location. Room is clean and well equipped. Very impressed with the staff.

Excellent freshly cooked breakfast, this morning 22nd November, with vegetarian sausages, bacon and poached eggs with a wide variety of other of good quality
options.

Very pleased with all aspects of this hotel and the staff are efficient and welcoming. Helpful with parking options too. Thank you for an enjoyable two night stay. A Mattison.

Stay here on a regular basis always clean and staff r very friendly and helpful especially the manager always goes above to do what she can

Staff very helpful, cheerful,friendly.
Location very good for town, quite, no through traffic.
Car park s not so good when full near hotel, plenty around though.
Rooms lovely, always a spacious and comfortable bed.
Value for price, lovely restaurant, good prices 👌

My experience was great ,and the receptionist Dani was wonderful and helpful , she offered to help us with the room , thank you

Not aware at all time of booking that we could have requested a room close to reception and with a walk in shower.
Hotel needs a refurb. Room very tatty and tile grouting needed cleaning.

An older Premier Inn but perfectly acceptable. The accessible room we booked was in an adjacent building but I received a phone call on the morning of our stay advising me how best to check in and then access the room. There is a distinct shortage of Blue Badge spots there despite a very large car park and no marked blue badge spot in the carpark you are told to use to be close to your room. Their breakfast was fresh and adequate although the continental felt a little expensive for what it was. Staff good and welcoming.

Well located for North Norfolk attractions without going into the city centre.
Usual pleasant and clean rooms at a reasonable price. Excellent breakfast in associated Brewers Fayre but evening meals and service only average.

Good gluten free, dairy free and vegan options at breakfast, and very helpful staff happy to cook everything separately, and very friendly.

Good location. Very good food. Rooms are always clean and beds are very comfortable. My family and I stay here every time we’re in town and staff are always lovely. Very welcoming and accommodating. Kate, the manager, is always a pleasure to deal with. Highly recommended.

First time as a solo traveller. Staff on reception were brilliant. Friendly and put my mind at ease by telling me there is always someone there if I have any problems. They were chatty and asked me about my night the next day. Probably the best customer service I have ever received

Excellent stay. Natalie, Denzel and Jackie deserve a mention. Great people, friendly and work very hard. Room clean. Quiet location. One minute walk to Derngate Theatre. Breakfast fresh, cooked to order and fabulous. Will definitely stay again when visiting The Derngate.

Yet again what an amazing stay I had, downside the first night was freezing because air con system was broken but not the hotels fault. Room absolutely spotless as always never find anything less when I stay. Staff amazing kind and friendly especially towards my little boy offering to let him carve a pumpkin’ will always recommend here :)

Enjoy our stay very much.
However use of the accessible rooms (we found for us) was not suitable - has we had 1, step up to the shower, with no handle to hold on to.
Because of this we did not use the shower. So on, our next visit we will insist on a accessible room with a Wet Room -(meaning that it is suitable for a wheelchair user).

We have stayed here 5 times now. We need accessibility and use a wheelchair. The hotel meets all our accessibility needs and everything from the car park to the reception, the room(including bathroom facilities) the housekeeping and restaurant are very good. We always go the meal deal and find the breakfast and evening meal to be very good and really good value for money.

Had to pay £5 for cafpark not expecting to having stayed many times over the last 3 years but won’t stay again I will look for another in Norwich

We had an overnight stay here to break up our journey home and it was a great place to stay! Our room was clean, warm and although we faced a very busy road the traffic noise was minimal and did not disturb us. Breakfast the next morning was delicious, all freshly cooked and lots of choice for the Continental breakfast as well. Anna who was on duty in the restaurant was lovely, friendly and explained where everything we could possibly need was. All in all a very good stay. Thank you!