Premier Inn Hereford Holmer

Hello
I turned up not feeling to well and the staff asked if i needed anything and said to call them and even offered to bring food upstairs. Sorry i did not write the two lads names down (2/12)

In the morning i was greeted by a very cheerfull person (grant) who looked after me and offered to get my flask filled up for the day.

Andy the chef clearly cares about his food at breakfast. Most premier inns do a okay cooked breakfast but Andy was hot and tasty and was lovelly.

Great team and all cared about the guest. Thank you all

Hemel Premier was great, in particular Grant who looked after us a breakfast was outstanding - many thanks. Have stayed here before and it was up to the usual high standard

Cold room
Poor quality food. Lack of parking
Dirty cups at breakfast . Greasy plates. Sticky tables. Lack of staff
Not enough parking. Poor check in. Room cards given didn't work

Stayed here on Saturday 29th November as a family of 3.
Arrived at 9pm after our visit to Wembley to watch football, warm welcome received. Advised to book breakfast but we weren’t sure when we wanted to eat.
Didn’t have food that evening but did have a drink. The gentleman working was really kind and chatty. Was great with our daughter (who loved her gift, thank you)
Comfy room, clean and tidy.
Minimal road noise despite being on the services.
Room was warm but not uncomfortable. Fan in the room should you want it.
Breakfast the next morning was busy. Staff worked non stop. Continental options available to hep yourselves but cooked options are made to order. The waiting staff didn’t stop, constantly working hard to look after guests. We were happy to wait for our food as it was freshly cooked and good quality. Much preferred to a lukewarm buffet! Gluten free bread available when requested (thank you)
Andy the chef did a great job in the kitchen. Food was hot and cooked well. Our daughter didn’t eat the pastry you gave her as a snack for the journey home as she was so full from her bacon, sausage and eggs!

Needed hotel for business appointment in London hotel ideally suited nice room clean good breakfast helpfull staff would use again

Absolutely disgusting run down damp smelly hell hole.
How premier bosses have not closed this place is beyond me I stay at premier hotels every week this is definitely the worst I have ever experienced.

Helpful, cheerful great stay all round.
Easy to find. Excellent rooms clean and tidy comfy beds. Many restaurants available.

This hotel was brilliant as far as the staff were concerned, they went above and beyond at all times, always smiling! The rooms were clean and comfortable however the bathrooms could be a little cleaner, the shower area could do with a little extra attention at times! parking is a nightmare at times here so be prepared if arriving late in the evening, staff will help where possible!
Overall i couldn't really fault it, good value and great service!

Excellent welcome. Standard PI room.... comfy bed and clean.

If you want to eat at the restaurant it's essential to book .... we didn't and ended up getting Domino's pizza delivered to the room!

Premier Inn rooms up to normal high standard and service from staff was great. Special thank you to front desk ( I think Kieron) for returning an item I’d lost. My only real negative was the hot items on display at breakfast did not look at very appetising but the poached eggs I had freshly cooked were delicious.

Perhaps the most miserable of Premier Inn's I have stayed in. Car parking was already difficult before the work that is goin on, consuming a chunk of the top carpark. Rooms are generally tired, though clean. If you're unlucky your room will be a good walk from reception, and if you're lucky, your key might work when you arrive, saving you the trek back for a replacement. And it will no doubt fail later in the day too.

The attached restaureant and pub is perhaps the worst I have had the displeasure to use, with very low service levels and inedible food, despite being quiet on the night we had to suffer through.

It is also often expensive for a Premier Inn.

If you can find an alternative, I suggest you do.

Debbie the receptionist set very high standards with her caring efficient warm welcome.

The room was spotless, well maintained and very comfortable and the pre booked and purchased breakfast was excellent.

Contrary to our original intentions we decided to also have an evening meal at the hotel. This was readily organised by Debbie in a very warm, understanding way complete with a lovely smile.

Whilst understandably the menu was limited it did cater for all requirements and great care was taken to ascertain if we had any allergies. The freshly cooked food was quite acceptable.

I had a really enjoyable stay here. Really clean and spacious rooms, great food and lovely staff. Would definitely come again

My family and I met here and stayed the night after travelling a very long way for a funeral in Hereford . We were extremely tired when we arrived and the staff were smiley and efficient booking us in . Other members of the family had easily travelled by cab into Hereford for food which they really enjoyed . We were too tired and there wasn’t really anything but a cafe kind of room
At the premier to eat or drink . Our room did look abit dated but they are what they are . The bathroom
Had a clinical smell to it but you can’t say it wasn’t clean . In the morning again the staff were smiling and helpful , more family turned up and they were able to go in and get breakfast with us and there was plenty of seating and it was a very nice cosy relaxing atmosphere . Chef was working hard to cater for un expected extras but we all eat well with plenty of coffee .

Had a fantastic stay here for a work trip with colleagues. The room was clean, had everything I needed and was very quiet which meant I had a great sleep. The service at reception and the bar was exceptionally friendly. Stuart went above and beyond to ensure that we all had a pleasant stay. Will definitely return when next in the area.

Best hotel I've ever stayed in!
The manager, Sammy, and his team made me feel very welcomed. The hitel was spotless, the beds soft and cosy, the food excellent, and the staff . . . Best in the world.

Room all clean restaurant small but food good staff good Irena made me welcome at breakfast and very helpful only down side limited drinks menu.

I would like to thank Irena who was extremely professional when dealing with this male Karen, that’s me by the way, thank you young lady and you do have an amazing smile

Very comfortable bed, good nights sleep. Wouldn’t eat in the restaurant as it isn’t very clean. There is also work happening at the moment, however it was very quiet - but it was the weekend.

Large premier inn in good location. Stayed for one night rooms were clean and comfortable. Staff are amazing and friendly went above and beyond to help us as we needed a later checkout can't thank them enough. Breakfast was top notch with plenty on offer couldn't ask for anything more 10/10.