Premier Inn Milton Keynes Central - Xscape

Hotels
Premier Inn
9.2 (20 reviews)
Secklow Gate West,Central Milton Keynes,Buckinghamshire , Milton Keynes , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Excellent service
Great location
Cons:
Issues with cleanliness
Food quality concerns

Categories

Cleanliness
8.46
Several reviews indicated issues with cleanliness, particularly in the last review regarding the dirty hotel.
Service
10
Numerous reviews highlighted exceptional service, especially from receptionist Rej, who was consistently praised.
Location
9.93
Guests appreciated the hotel's convenient location near shopping areas.
Room Quality
8.97
Rooms were described as clean and comfortable; minor issues like needing updates were noted in some reviews.
Amenities
9.42
Amenities were generally acceptable, considering the positive remarks about the adjoining Beefeater restaurant.
Value for Money
8.95
Guests noted the hotel offered good value, but concerns about the quality of the restaurant and cleanliness impacted this view.
Food and Beverage
7.91
Mixed sentiments about food quality, with specific issues raised about the attached restaurant's cleanliness.
Overall Experience
9.96
Overall positive experiences, mostly driven by staff service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-21 11:54

Property Description

Discover the heart of Milton Keynes at Premier Inn Central, where comfort meets convenience.

Location, Location, Location
Just a short stroll from top-notch shopping and vibrant entertainment, you'll find yourself at the centralized hub of all the action. Enjoy a night out with diverse bars and restaurants within the lively Hub centre.

Unmatched Entertainment
Facing the thrilling Xscape, dive into indoor skydiving or embrace the chill of real snow skiing. Whether you're seeking adrenaline or relaxation, there's something for everyone right at your doorstep.

Comfort Redefined
After a day of excitement, retreat to our spacious rooms featuring extra-comfy beds designed for your ultimate relaxation. Our Beefeater restaurant awaits with delightful dishes to satisfy your culinary cravings.

Book your unforgettable stay at Premier Inn Central today and experience all that Milton Keynes has to offer!

Important information:

Pay & Display across road from hotel. Standard rate 50p per hour or 5.50 GBP for 24 hours, parking in purple bay. Disabled parking is available, owned by Milton Keynes Council. Blue badge must be displayed.
From M1(J14), then follow the (H6) over 6 roundabouts. At 7th roundabout, called South Secklow, turn right. The hotel is immediately on the left. Next to the Old Barn Beefeater

Check-in and check-out hours:

Location

Guest Reviews

9.2
Based on 20 reviews
Cleanliness: 8.46
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.95
Food and Beverage: 7.91
Overall Experience: 9.96
J
JMedway Business Boughton Monchelsea, Maidstone, Kent, England
10
Best receptionist in the country?
Pros:

I stay in Milton Keynes regularly, there is a huge range of hotels to choose however I keep coming back to this hotel and its for one reason.
Rej on reception is one of the best hotel receptionists you'll ever meet, his friendly warm and welcoming service is great, if your struggling with your bags he wont even ask, but just jump straight up to help you to your door. He's a great example of how you should be looked after when away from home.

2025-12-02 via Tripadvisor
Y
Y2086NHjoannec Family
8
Premier Inn
Pros:

We have come here Xmas shopping every year for ages. It’s in a great location right next to the shopping centre and with a double bed for me and my husband and 2 seperate beds for the children. It’s always quiet and very peaceful atmosphere. It’s good value especially breakfast however we always arrive late and there’s no pancakes left. We have never had a problem with cleanliness and the service is good, especially at breakfast.

2025-11-22 via Tripadvisor
4
440aimeew Friends getaway
10
Christmas shopping trip
Pros:

Reg booked us in quickly on friday night and when we got into our room there was only double beds, reg went to get bedding for both rooms and made the single beds up too very quickly. Reg went above and beyond to make us feel very welcome. Thanks so much!!!

2025-11-15 via Tripadvisor
C
Companion592222 Business
10
Franks
Pros:

Great stay as usual with The Premier Inn. Good parking available and great location. Excellent service from Rej at the front desk who is very friendly and extremely helpful.

2025-11-10 via Tripadvisor
M
matthewsD1791TS Business
10
Sanderson
Pros:

Prefer this Premier Inn because there is plenty of parking and the location is convenient to where I need to go. Rej recognised me from my previous stays.

2025-11-10 via Tripadvisor
R
rhysd405 Business
10
Dyer
Pros:

Lovely hotel, always warmly welcomed by the lovely Rej at the reception. Always prefer to stay here whenever I’m in Milton Keynes

2025-11-06 via Tripadvisor
M
mikefN2069VD NONE
10
A great place to stay
Pros:

A great location right near to the shopping centre and the snow dome food is great znd the hotel rooms are clean ip to date and very comfortable.

2025-11-04 via Tripadvisor
H
Highlander_0117 Business
8
Rej makes the place worth it
Pros:

Another reasonable stay here. Im regular with work. I choose it because of the Beefeater attached to it. The place is always clean and reasonable. Only complaint is that it needs refreshed , the TV isnt great and the shower can randomly skold you. Rej on reception is what ever employee should wanna be he remembers me everytime and is very helpful.

2025-10-30 via Tripadvisor
D
dalef116 Solo travel
10
Five Stars
Pros:

Rev was outstanding, he was of great help. He kindly reserved a room for me. Not a lot of people help nowadays. He does. He is hundred percent.

2025-10-26 via Tripadvisor
A
Adventure20475237887 Couples London, England
8
Weekend stay
Pros:

Nice stay at this hotel for a weekend rave and catch up with some old friends, plenty of parking very cheap which was a bonus big shout out to Reg and all the staff

2025-10-26 via Tripadvisor
P
Pmagicwales Business
2
Premier Inn Milton Keynes Central (Xscape)
Pros:

Very dirty hotel which is desperately in need of updating. The attached Beefeater restaurant should be condemed and closed down by the environmental health.

2025-10-16 via Tripadvisor
U
U3896AWjanetw Couples
10
Comfortable Stay and good value
Pros:

Stayed here for a few nights and had a really good experience. The room was clean, comfortable, and quiet, exactly what you’d expect from a Premier Inn. The bed was very comfortable, and everything worked as it should.

Staff were friendly and helpful throughout the stay, and check-in/check-out was quick and easy. The location was convenient, with plenty nearby and good transport links.

Overall, a reliable and comfortable stay at a good price. Would happily stay again.

2025-10-13 via Tripadvisor
Y
Y1185TXluket Business
10
Lovely staff
Pros:

Rej and the rest of the staff were all super kind and helpful, all credit to them! Will be back again next time I am in Milton Keynes

2025-10-09 via Tripadvisor
A
Anggoraaron123 Business
10
Premier inn stay
Pros:

1st time Ive stayed in this premier inn, staff are lovely & friendly, special recognition has to go to Reg who is a ray of sunshine to this place, I know he is the duty manager but in my eyes he should be senior management in this place, he is so friendly to everyone who walks through they doors, nothing is too much bother for him & he even helps with your bags, what an asset he is to the company, premier inn really need to acknowledge him for this. Beefeater is attached to this place, would have been nice to have more of a menu on the continental breakfast but doesnt put you off & the amount of food this place doesnt have for dinner is poor for the company but the staff are extremely nice & friendly, they all have wonderful bubbly characters & even remember your name when staying for a few days, now thats rare, they really make this place & should be rewarded accordingly. This was a pleasant stay & would stay here again.

2025-10-07 via Tripadvisor
T
Travel04041356195 Business
10
Great experience highly recommend this premium
Pros:

Booked in online great service five stars to Raj as he’s a top employee I would say in my mind in my opinion friendly helping when booking in always willing to help me
5 stars from Brendon

2025-10-07 via Tripadvisor
D
davidcN3474GH NONE
10
Milton Keynes stop over
Pros:

A charming little hotel right next to the City Centre and other attractions.
Reg on the reception was an absolute delight, the hotel itself was clean and tidy, nice rooms and a comfortable bed
Nice restaurant next door with a good deal if you are staying at the hotel.
Stop was just right for needs.

2025-10-07 via Tripadvisor
R
rosspX1961SE Business
10
Always a pleasure with Rej
Pros:

Have stayed here many times with Work commitments, Always a pleasure to see Rej behind the desk, always happy and helpful, always takes an interest in why I’m here and makes the whole experience more memorable, so many other hotels offer the same dull service being treated as another number.

But Rej makes all the difference and always will go above and beyond in any given situation

2025-10-06 via Tripadvisor
Z
Z726EJemmab Business
10
Emma’s Review
Pros:

I was served by Raj who gave me exceptional customer service. Extremely friendly, polite, professional, knowledgeable & went above beyond to assistant with any enquire I had. A true credit to your customer company, A star.

2025-09-30 via Tripadvisor
U
U450DWwesleyh Business
10
Outstanding service from the reception team
Pros:

During my stay, I was especially impressed by the reception staff Rej , who was extremely helpful and knowledgeable. From the moment | arrived, he made me feel welcome and went out of his way to answer my questions, offer local recommendations, and ensure everything ran smoothly. Rej’s professionalism and friendly attitude really stood out and made a big difference to my experience.
It's rare to come across someone who combines efficiency with genuine warmth, and I feel he is a real asset to the hotel.
Thanks to his excellent service, my stay was even more enjoyable-I would definitely return and recommend this hotel to others.

2025-09-29 via Tripadvisor
D
Departure61851867204 Business
10
Coomer
Pros:

Arrived late due to traffic. Rej was amzing, very helpful and friendly. Would recommend staying here. Would happily stay here again

2025-09-29 via Tripadvisor