Premier Inn Milton Keynes Central - Xscape

Hotels
•
Premier Inn
Secklow Gate West, Milton Keynes, England, MK9 3BZ , Milton Keynes , GB

Facilities

Elevator
Breakfast available (surcharge)
Express check-out
Smoke-free property
Wheelchair accessible parking
Parking (limited spaces)
Self parking (surcharge)
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible on-site restaurant
See all facilities

Review Highlights

Pros:
Good price-performance / value for money
Clean rooms
Friendly and helpful staff
Good and varied breakfast
Spacious rooms and comfortable beds
Close to airport / convenient for stopovers
Quiet in many rooms
Air conditioning
Cons:
Paid or limited parking / parking can be inconvenient
No in-room fridge or safe in some rooms
Bathrooms a bit dated
Occasional bad check-in experience
Noise / imperfect soundproofing (footsteps, trains, courtyard noise)
Some rooms had unpleasant shower/duct smell
Location can feel remote/industrial for tourists
Top-floor windows sometimes not openable

Categories

Cleanliness
8.8
Multiple reviews explicitly praise cleanliness ("Чисто", "Zimmer sind sauber", "A clean, practical..."). Overall rooms and hotel described as clean and well kept.
Service
9
Service is frequently noted as friendly and helpful (several mentions of "außergewöhnlich freundlich", "super friendly", very nice staff), though a few guests mentioned a single poor check-in experience; overall strongly positive.
Location
7.6
Location is convenient for the airport and some public transport, but several guests mention a somewhat remote/industrial setting and that it's a bit far for tourists; mixed sentiment overall.
Room Quality
7.9
Rooms are often described as spacious and comfortable with good beds and air conditioning, but there are repeated notes of shortcomings (old bathrooms, broken LEDs, too hot, no fridge, no safe, occasional canal smell and noise).
Amenities
7.6
Amenities are functional (AC, breakfast, parking options) but several guests report missing in-room fridge/safe, paid parking or limited street parking, and mixed availability; overall somewhat below top-tier expectations.
Value for Money
9.2
Value-for-money is a recurring positive theme (explicit "Preis-Leistung top", "Great value for money", many comments praising price-performance); guests frequently highlight good value despite some minor drawbacks.
Food and Beverage
8.6
Breakfast is generally described as varied, reichhaltig and well cared for in several reviews, though a few mention limited choice relative to price; overall positive.
Overall Experience
8.5
Most guests report a practical, clean, comfortable stay ideal for short stops with friendly staff and good breakfast; negatives (noise, occasional unpleasant check-in, parking hassles, clinical feel) temper but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-25 06:28

Property Description

Experience comfort and convenience at the Premier Inn Milton Keynes Central - Xscape, the perfect getaway in bustling Milton Keynes.

Delicious Breakfast Choices
Start your day right with our scrumptious buffet breakfast available for a fee, ensuring a hearty meal before you set out to explore the city.

Prime Location
Situated just 0.5 km from popular attractions like Cineworld and Xscape, and a short drive from Woburn Safari Park, enjoy easy access to the best of Milton Keynes.

Top-notch Amenities
Our smoke-free hotel features a 24-hour front desk, express check-out, and luggage storage for a hassle-free stay. Self-parking is also available, making your visit as convenient as possible.

Don't miss out on a memorable stay; book your room today!

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 8.8
Service: 9
Location: 7.6
Room Quality: 7.9
Amenities: 7.6
Value for Money: 9.2
Food and Beverage: 8.6
Overall Experience: 8.5
J
JMedway • Business • Boughton Monchelsea, Maidstone, Kent, England
10
Best receptionist in the country?
Pros:

I stay in Milton Keynes regularly, there is a huge range of hotels to choose however I keep coming back to this hotel and its for one reason.
Rej on reception is one of the best hotel receptionists you'll ever meet, his friendly warm and welcoming service is great, if your struggling with your bags he wont even ask, but just jump straight up to help you to your door. He's a great example of how you should be looked after when away from home.

2025-12-02 • via Tripadvisor
Y
Y2086NHjoannec • Family
8
Premier Inn
Pros:

We have come here Xmas shopping every year for ages. It’s in a great location right next to the shopping centre and with a double bed for me and my husband and 2 seperate beds for the children. It’s always quiet and very peaceful atmosphere. It’s good value especially breakfast however we always arrive late and there’s no pancakes left. We have never had a problem with cleanliness and the service is good, especially at breakfast.

2025-11-22 • via Tripadvisor
4
440aimeew • Friends getaway
10
Christmas shopping trip
Pros:

Reg booked us in quickly on friday night and when we got into our room there was only double beds, reg went to get bedding for both rooms and made the single beds up too very quickly. Reg went above and beyond to make us feel very welcome. Thanks so much!!!

2025-11-15 • via Tripadvisor
C
Companion592222 • Business
10
Franks
Pros:

Great stay as usual with The Premier Inn. Good parking available and great location. Excellent service from Rej at the front desk who is very friendly and extremely helpful.

2025-11-10 • via Tripadvisor
M
matthewsD1791TS • Business
10
Sanderson
Pros:

Prefer this Premier Inn because there is plenty of parking and the location is convenient to where I need to go. Rej recognised me from my previous stays.

2025-11-10 • via Tripadvisor
R
rhysd405 • Business
10
Dyer
Pros:

Lovely hotel, always warmly welcomed by the lovely Rej at the reception. Always prefer to stay here whenever I’m in Milton Keynes

2025-11-06 • via Tripadvisor
M
mikefN2069VD • NONE
10
A great place to stay
Pros:

A great location right near to the shopping centre and the snow dome food is great znd the hotel rooms are clean ip to date and very comfortable.

2025-11-04 • via Tripadvisor
H
Highlander_0117 • Business
8
Rej makes the place worth it
Pros:

Another reasonable stay here. Im regular with work. I choose it because of the Beefeater attached to it. The place is always clean and reasonable. Only complaint is that it needs refreshed , the TV isnt great and the shower can randomly skold you. Rej on reception is what ever employee should wanna be he remembers me everytime and is very helpful.

2025-10-30 • via Tripadvisor
D
dalef116 • Solo travel
10
Five Stars
Pros:

Rev was outstanding, he was of great help. He kindly reserved a room for me. Not a lot of people help nowadays. He does. He is hundred percent.

2025-10-26 • via Tripadvisor
A
Adventure20475237887 • Couples • London, England
8
Weekend stay
Pros:

Nice stay at this hotel for a weekend rave and catch up with some old friends, plenty of parking very cheap which was a bonus big shout out to Reg and all the staff

2025-10-26 • via Tripadvisor
P
Pmagicwales • Business
2
Premier Inn Milton Keynes Central (Xscape)
Pros:

Very dirty hotel which is desperately in need of updating. The attached Beefeater restaurant should be condemed and closed down by the environmental health.

2025-10-16 • via Tripadvisor
U
U3896AWjanetw • Couples
10
Comfortable Stay and good value
Pros:

Stayed here for a few nights and had a really good experience. The room was clean, comfortable, and quiet, exactly what you’d expect from a Premier Inn. The bed was very comfortable, and everything worked as it should.

Staff were friendly and helpful throughout the stay, and check-in/check-out was quick and easy. The location was convenient, with plenty nearby and good transport links.

Overall, a reliable and comfortable stay at a good price. Would happily stay again.

2025-10-13 • via Tripadvisor
Y
Y1185TXluket • Business
10
Lovely staff
Pros:

Rej and the rest of the staff were all super kind and helpful, all credit to them! Will be back again next time I am in Milton Keynes

2025-10-09 • via Tripadvisor
A
Anggoraaron123 • Business
10
Premier inn stay
Pros:

1st time Ive stayed in this premier inn, staff are lovely & friendly, special recognition has to go to Reg who is a ray of sunshine to this place, I know he is the duty manager but in my eyes he should be senior management in this place, he is so friendly to everyone who walks through they doors, nothing is too much bother for him & he even helps with your bags, what an asset he is to the company, premier inn really need to acknowledge him for this. Beefeater is attached to this place, would have been nice to have more of a menu on the continental breakfast but doesnt put you off & the amount of food this place doesnt have for dinner is poor for the company but the staff are extremely nice & friendly, they all have wonderful bubbly characters & even remember your name when staying for a few days, now thats rare, they really make this place & should be rewarded accordingly. This was a pleasant stay & would stay here again.

2025-10-07 • via Tripadvisor
T
Travel04041356195 • Business
10
Great experience highly recommend this premium
Pros:

Booked in online great service five stars to Raj as he’s a top employee I would say in my mind in my opinion friendly helping when booking in always willing to help me
5 stars from Brendon

2025-10-07 • via Tripadvisor
D
davidcN3474GH • NONE
10
Milton Keynes stop over
Pros:

A charming little hotel right next to the City Centre and other attractions.
Reg on the reception was an absolute delight, the hotel itself was clean and tidy, nice rooms and a comfortable bed
Nice restaurant next door with a good deal if you are staying at the hotel.
Stop was just right for needs.

2025-10-07 • via Tripadvisor
R
rosspX1961SE • Business
10
Always a pleasure with Rej
Pros:

Have stayed here many times with Work commitments, Always a pleasure to see Rej behind the desk, always happy and helpful, always takes an interest in why I’m here and makes the whole experience more memorable, so many other hotels offer the same dull service being treated as another number.

But Rej makes all the difference and always will go above and beyond in any given situation

2025-10-06 • via Tripadvisor
Z
Z726EJemmab • Business
10
Emma’s Review
Pros:

I was served by Raj who gave me exceptional customer service. Extremely friendly, polite, professional, knowledgeable & went above beyond to assistant with any enquire I had. A true credit to your customer company, A star.

2025-09-30 • via Tripadvisor
U
U450DWwesleyh • Business
10
Outstanding service from the reception team
Pros:

During my stay, I was especially impressed by the reception staff Rej , who was extremely helpful and knowledgeable. From the moment | arrived, he made me feel welcome and went out of his way to answer my questions, offer local recommendations, and ensure everything ran smoothly. Rej’s professionalism and friendly attitude really stood out and made a big difference to my experience.
It's rare to come across someone who combines efficiency with genuine warmth, and I feel he is a real asset to the hotel.
Thanks to his excellent service, my stay was even more enjoyable-I would definitely return and recommend this hotel to others.

2025-09-29 • via Tripadvisor
D
Departure61851867204 • Business
10
Coomer
Pros:

Arrived late due to traffic. Rej was amzing, very helpful and friendly. Would recommend staying here. Would happily stay here again

2025-09-29 • via Tripadvisor