Premier Inn Oldham - Broadway

Tout l’hébergement. J’ai fait une demande d’annulation car je ne pouvais pas partir mais je n’ai eu aucune réponse. Très décevant venant d’un hébergement comme celui-ci

Have stayed in many Premier Inns and this one had the absolute best staff. From reception to service at breakfast and dinner the staff were attentive, friendly and extremely helpful. Will definitely return.

Great place to stay, really nice rooms, Lynsey and rachael at reception were very nice and really helpful, would highly recommend 5 stars, would come back any time

Ryan is a credit to the company. Very friendly and helpful.
Room was warm and spacious, comfy bed and lovely breakfast.!

A great stay at this Premier Inn again. Fab location, close to all amenities. Bus stops, train station, several supermarkets and a large retail park a couple of miles away at Elk Mill. The room was extremely clean and we had plenty of towels, toilet roll and toiletries. Everything we needed for a fab stay.
Rachel and Ryan on Reception went out of their way to make us feel happy. Lovely place to stay. We will be back again soon !

There were no sockets either side of the bed. Very difficult if you have a CPAP or BiPAP breathing unit.

Ryan was so helpful on arrival. Couldn’t have done more to make us feel welcome. What a gent! Would definitely recommend

Absolutely fantastic stay made even more special by the very welcoming member of staff, Ryan. He just couldn't do enough for us. So polite, welcoming and bent over backwards to help.

It’s a Premier Inn, so we’re not expecting The Ritz. Yet it’s still well over £100 a night (including an early check-in fee) and this isn’t exactly NYC - so is it worth it? Well, first of all the parking is free, so that’s a bonus. And there’s plenty of it, so you can expect to find a spot. Check-in was very friendly, welcoming and efficient though the reception area is tiny and not very inspiring. In fact the common areas were all a bit grubby; stair treads were dirty for instance, and our corridor smelt of sick. The room itself was perfectly okay - clean (the bathroom immaculate) and comfy. As with any PI there are no extras: no mini-safe, no mini-bar. You get a bed, a fan, (a/c seemed to be permanently switched off) some tea & coffee sachets and that’s about it. Our view was of an enclosed part of the car park. We didn’t use the WiFi but in other PIs we’ve found the free one to be very slow and you’re invited to pay for a better service. Meanwhile the hotel’s food offer is c/o an adjacent “Beefeater” pub that smelt of stale fried food and didn’t in the least bit inspire - we ate breakfast elsewhere. All in all though, you get what you pay for and if you just need a place to park up and sleep, this will do fine. The rates do seem a bit high for the destination, but I guess that’s the UK for you these days.

Had a lovely stay at Premier Inn broadway oldham, the staff where very pleasant and helpful especially Rachel who went the extra mile and helped my mother who has mobility issues, she made our check in quick and also helped my mother to her room, could not have asked for more.

Great price for bed, breakfast and evening meal.
Have eaten at The Whitegate before and always enjoyed my meal.
Room on ground floor with disability parking right outside the main entrance was ideal.

Great location and amenities. No need to leave as there is a great bar downstairs. A few minutes to the motorway. Front desk Rachael was the bestest

I had a very stressful business meeting and stayed at the hotel. After the meeting I felt very relaxed and the staff were very helpful. I could not fault the room it was very clean. Next time in the area on business I know where I’ll be staying. :)

Sadly, we had to leave a day early as our room (122) was unbearably hot. Jy parents wrre in an accessible (4) and that seemed to stay ar around 24....i went in and even that felt loads colder than my room! We had zero sleep for 2 nights and decided at breakfast this that we'd cut the bresk short and get home, rather than have yet another sleepless night due to the heat of the rooms.
Reception did give us an extra fan, and we bought 2 smaller ones, but nothing helped. I asked for some ice last night and it melted immediately on entering the room. Whilst I know there's no air-conditioning, I have stayed at Premier Inn's with none before and never had this. It truiy was like walking into a furnace! The corridor was about 10 degrees cooler and we did try propping the door open to get the cooler air in, but obviously couldn't do that when trying (!!) to sleep....
It's such a shame as the staff were fabulous, the room clean and the location great, but we won't be booking into here again.

I’ve stayed with Premier Inn 10 times since last September for work — usually reliable, but after my recent stay at Chadderton (Oldham Broadway), I’ve stopped booking with them.

I paid for Ultimate Wi‑Fi, which was so unreliable I had to work from my car every day. Hotel staff told me it’s “a bit temperamental” and that an upgrade is in progress — so this was a known issue, yet no warning was given.

I submitted a polite, detailed complaint. I received a dismissive copy-and-paste reply (even got my name wrong), and was told Wi‑Fi is complimentary — despite the fact that I paid, including a voucher from reception.

I explained this clearly and requested a refund or goodwill gesture — nothing unreasonable — but was ignored.

I’ve already booked other hotels instead of Premier Inns. One missed stay alone would have been over £400 — far more than the small refund they refused to consider.

It wasn’t the Wi‑Fi that lost them a regular customer — it was the way they handled it.

The reception (Ryan and Rachel) were amazing couldn’t have been more helpful. A credit to your team. We will be staying again

The staff on reception are some of the most welcoming, hardworking and accommodating I’ve ever known. The welcome I receive is so reassuring and warm. Despite long periods of time between my staying at the hotel they remember my name and make me feel at home after a five hour drive which is invaluable. A truly exceptional team and I’m sad to have completed my training that required my staying here.

Great standard Premier Inn. Exceptionally clean. Warm efficient and friendly check-in and the food from the Beefeater in the evening we stayed, exceeded expectations. Breakfast was great, as usual !

Useful for our purpose but not a destination

Fab time spent in premier inn, we was there for parklife all the staff where friendly and helpful, rooms was clean thanks again premier inn, reception had information on how to get to and from, taxi numbers and advice on booking tables next door if we wanted breakfast