Premier Inn Stroud

Convenient location not too far from the station, comfortable room, good value for money for dinner and breakfast and every member of staff I dealt with was friendly and helpful, more than I would expect.

Disabled parking bays are tiny, one is smaller than a standard parking bay. It is not possible to get in or out of the car particularly if you need to transfer from your wheelchair. There are no hatch markings to give any extra space around the car. The external doors are tough to open and there is limited space at the top of the ramp. There are no plug sockets adjacent to the bed so difficult to charge wheelchair and phone. There was an enormous dirty armchair restricting access to the bed. The net curtains were torn and too small to give privacy. The radiator wasn't working on the coldest night of the year. The skirting boards and walls in the corridor are in very poor condition. Adjacent to the exit door was a trolley of clean linen blocking access. If there had been an emergency the trolley would hamper anyone trying to leave the building. A definite health and safety issue. If you don't have to stay in Stroud consider going elsewhere.

We have been to the Stroud Premiere inn before and have had a good experience when we got there the room was a bit cold and we asked if the heating was on and the person on the desk said he would check as it happened the heating came on in the middle of the night. Which was fine as it was nice and warm in the morning. We had breakfast which is extra but extremely good a great choice of full English and continental . Eat as much as you like and free tea and coffee. I would recommend this hotel as it is quite central for the town and there is a decent restaurant for evening meals and drinks.

Good value, spacious family room. Stayed for 1 night with husband and 2 sons. Warm welcome from all staff. The room was a good size. It was clean and well equipped. It was quiet when we stayed (mid week) and we all slept well.

We chose this Premier Inn Hotel in Stroud due to its convenient location in our trip from Cornwall to the Costwolds and mainly due from our previous good experiences at Premier Inn Hotels. This has been the worst of all them. In general terms, the hotel is old, a bit dirty and careless. That was our impression. Excellent check-in as he was very kind with us. The room was not exactly as all the Premier Inn's rooms we'd been in the last years. Mainly due to a ridiculous bathroom which was extremely small. Bed was OK, but again, quiet small. Breakfast is served at the Old Nelson's Brewer's Fayre and it was simply OK. Nothing more to remark.

The staff were just amazing, really friendly and super accommodating. They kept asking if we needed any help with our baby which was so kind.
The room was nice and big, the bed was comfy but there was no storage places for your clothes.

Stayed in room 10. Stinks of damp. Tried to be able to stay anywhere else, but no rooms or other options available. I’d having to stay in this basement area it will be damp and disgusting smelling. Will be out of the place ASAP!

Clean, cozy, and welcoming. It was just what I needed for a relaxing one night stay. Food was good, breakfast was hot. Bed was comfy.

Horrible experience , booked to stay after a wedding,, the room was damp , clothes we had hung up were damp when we put them on after a few hours, the bedding was damp and we couldn’t sleep in it. We had to leave as no other rooms available. On the plus side the staff were really helpful and polite. And a refund has been granted

I stayed here for two nights as was attending a wedding in the area. The room was spacious and bed comfortable as you would expect from a PI. Generally there was a lack of cleanliness and the room seemed uncared for, tired and in need of sprucing up, there were marks on the walls and decorating of a poor standard. Shower was good and powerful, hook on back of door was loose and useless as it turned upside down if anything put on it. Room was cold, heating not on. Car park poorly lit, spaces too small.

Very friendly staff great breakfast

The staff were very friendly and welcoming, and the accommodation was comfortable. While the building is slightly older, it has a lot of charm and character, and the location is truly beautiful

It's 4.23 am and my husband and myself have not been to sleep yet, there is a fan that has been coming on every half hour since we came to bed around 10pm and it stays on for 20 mins each time. We have spoken to the lady on reception but she doesn't know what it is, will not be booking a Premier Inn ever again.

Check in was good but apart from that, the room was unclean. Dust everywhere. And the room was so hot, made for a very uncomfortable nights sleep

We stayed at the Premier Inn at Stroud for two nights at the end of August. The hotel was easy to find on the outskirts of the town. Parking was free to residents as long as you checked your number plate in at reception. We also requested that the room be ‘made up’ the next morning. I understand that these days, they do not make up your room each day unless you specifically request for this.
We were given Room 11 on the Lower Gound Floor. We didn’t realize until the following morning that our room and all the rooms numbered 10 to 14 were at a lower level with very small windows and were extremely dark. You had to have the lights on all the time you were in your room. They looked out to the car park of the pub next door and (I suppose for privacy) they had shrubs growing against the windows. However, anyone outside could still easily see inside if you had the lights on – and you had to have the lights on during the day. I was very disappointed that we were given this dingy room. We had booked many weeks in advance and we were staying for 2 nights. I would have expected that they would give us a better room under such circumstances. It didn’t look like they were fully booked. At least, these rooms should have a warning about the location and offered at a discount.
The room itself was fine. Just what you would expect from a Premier Inn. The bathroom was clean although a bit tired and in need of a refurb. One other complaint was that the toilet paper holder in the bathroom was on the opposite wall to the toilet pan. Ridiculous, as many shorter people (like myself) could not reach the toilet paper when you are sat on the loo. Who on earth allowed it to be put there!
There was a Brewer’s Fayre next door for breakfast and dinner which was just what you would expect from this chain.

Just spent 3 nights there, was a little concerned from other reviews, but cannot fault our stay, staff very pleasant and helpful, Lord Nelson breakfast staff Clare, evening staff Lauren and Arran could not do enough for you to make your stay what you wanted, a great team.

The rooms are typical for any Premier Inn. However it was very hot and stuffy. The fan provided didnt work properly and the one window that could open, barely did so. The reception were friendly and it did have good carparking. It was also within walking distance to the main shopping area. Ok for a night but maybe not in the hot time of the year.

I had seen bad reviews for this hotel as it is an old building so I wasn't sure what to expect. It was the usual Premier Inn experience. Very friendly check in and out staff. Very clean and comfortable room. The public areas were also very clean. I was very satisfied with my stay and will stay there again in future. It is very well situated for walking into Stroud and visiting the local area.

Efficient friendly staff, quick check in. Restaurant was fast even though was busy. Had a good walk round the park and fed some swans. Solo traveller just one night whilst passing.

The hotel was fine but spoilt by the lack of air conditioning, rooms were so uncomfortable it was difficult to sleep and the supplied fan was noisy.
The excuse was the building was listed but I’ve stayed at other listed hotels that had air conditioning so it’s possible to fit it.
There was a terrible smell in the stairwell and landings leading to the rooms although the rooms were fine.
Definitely won’t be staying there again what it cost !!