Premier Inn Bristol South

Hotels
Premier Inn
7.8 (20 reviews)
Hengrove Leisure Park,Hengrove Way,Bristol,Avon , Bristol , GB

Facilities

Parking
Restaurant
Breakfast available (surcharge)

Review Highlights

Pros:
Clean room
Friendly staff
Reasonable pricing
Delicious food
Cons:
Dusty rooms
Air conditioning issues
Check-in delays

Categories

Cleanliness
6.3
Many reviews mentioned dust and cleanliness issues, impacting the overall sentiment.
Service
8.8
Several positive mentions of staff being friendly, helpful, and providing excellent service.
Location
7.8
Generally convenient location with good parking; some comments noted the leisure park site being unwelcoming.
Room Quality
7.3
Mixed sentiments; while some found the rooms clean, air conditioning issues were highlighted.
Amenities
7.8
Standard hotel amenities were noted, though some areas felt outdated.
Value for Money
8.3
Guests appreciated reasonable pricing compared to other local options.
Food and Beverage
8.3
High quality food was served at nearby facilities, and breakfast staff received praise.
Overall Experience
7.8
Overall positive stay experiences, despite some significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 01:46

Property Description

Experience unparalleled comfort and convenience at the Premier Inn Hotel Bristol South, your perfect base for exploring a vibrant city packed with activities and entertainment.

Dining Delights
Indulge your taste buds in our three superb on-site restaurants, where a variety of culinary options await to satisfy every palate.

Leisure & Activities
With an Olympic swimming pool, sports facilities, and an adventure playground just minutes away, you're never short of exhilarating experiences right at your doorstep.

Comfort & Relaxation
Unwind in our spacious rooms featuring ultra-comfy beds designed for a restful night’s sleep, ensuring you’re recharged for another day of exploration.

Don't miss out on this ideal getaway—secure your stay with us today!

Important information:

Approx 800 spaces as shared with leisure park. Disabled bays are by the hotel. No height restriction. Space for coaches/lorries.
From City Centre take A37 to Wells and Shepton Mallet. Turn right onto A4174. Hotel is at 3rd set of traffic lights on the left. Next to the Wessex Flyer Brewers Fayre.

Check-in and check-out hours:

Location

Guest Reviews

7.8
Based on 20 reviews
Cleanliness: 6.3
Service: 8.8
Location: 7.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 7.8
K
KA CHUN
10
Pros:

Clean room

2025-12-11 via Nuitee
L
Laverda76 NONE Northampton, Northamptonshire, England
10
Another Perfect Stay.
Pros:

This is our 3rd stay here. Staff were consistently really friendly and helpful. Couldn't fault the rooms at all.

The breakfast and evening meal nextdoor at the WESSEX FLYER was delicious, high quality food. Faye and the team were friendly throughout providing excellent service.
Another perfect stay.

2025-11-18 via Tripadvisor
D
devonl2013 Family Plymouth, Devon, England
4
Dusty, dirty and stuffy
Pros:

Probably one of the worst Premier Inns that we have stayed in.
Dust everywhere. Dirty bathroom. Having to walk out of the building you are staying in and walk to another building to get to reception. Couldn’t get the aircon working and can’t open the window so really stuffy in the room.
Wouldn’t stay here again.

2025-11-03 via Tripadvisor
J
jonathani835 Family
10
Bristol South premier inn - just what is needed.
Pros:

Very good stay and very pleased overall.
Big shout out to both Lisa and Jen who not only greeted us at reception but assisted us with the 2 little ones, and offered refreshments upon arrival considering our long journey (stuck in traffic for over 3 hours).

I stay at premier inn for the consistency however this short trip had the friendly vibes flavour from both staff and fellow visitors.

Additional thanks to the breakfast staff, Friday 31st was very busy due to what appeared to be an abundance of additional visitors however staff took time for us which was greatly appreciated.

Would definitely stay again at Bristol south should the need arise.

2025-11-01 via Tripadvisor
A
amadeow163 NONE
4
Could be better
Pros:

Not a bad place, reasonable price, food OK, but air conditioning in the room was so bad and created so much noise thatbwe got zero sleep. All in all we were not happy

2025-10-27 via Tripadvisor
C
cmS8153OO Family
10
Great welcome!
Pros:

Such a great welcome from Paige on reception. She was very bubbly and smiley, she made our long day better! The rooms was lovely and tidy!

2025-10-25 via Tripadvisor
O
O7696LTneilj Family
10
Nice stay
Pros:

Paige on reception was amazing, quick and easy check is, with a lovely smile. The room was nice and clean. Will definitely be returning.

2025-10-25 via Tripadvisor
G
georgiaaK301KL Couples
10
Welcoming
Pros:

I checked in on Friday evening and Claire was absolutely brilliant. She welcomed me and my boyfriend whilst checking in and made us feel so welcome! I was very impressed with Claire!!! Thank you

2025-10-19 via Tripadvisor
P
Paul_SGH Business Bury St. Edmunds, Suffolk, East Anglia, England
8
A good budget hotel
Pros:

Stayed here, as opposed to PIs closer to the city centre as the parking is free and it is a relatively short drive into the city.
The leisure park site is vast and quite unwelcoming but the PI is bright and reasonably well maintained. I stayed in 209 which is in an annexe and it was clean, quiet and i slept well. My only criticism was that checking in took ages as the woman receptionist had probs with the card reader and/or our Company debit card. Sadly she wasn't what you might describe as either cheery or apologetic.
Would I stay here again? Yup.

2025-10-17 via Tripadvisor
8
875nicku Couples
4
Poor customer relations.
Pros:

We expected to be greeted on our arrival at the reception, instead we greeted the receptionist and asked her how she was. Very poor customer relations. First impressions are so important.

2025-10-05 via Tripadvisor
R
robertgO2742US NONE
8
Relaxing
Pros:

We have used this premier a few times and always find it clean and tidy and the staff very friendly and helpful the breakfast is not bad either

2025-09-23 via Tripadvisor
9
966grahamk NONE Buxton, Norfolk, East Anglia, England
6
Overnight stop for morning flight from Bristol
Pros:

It’s a premier inn, does it exactly what you expect. Clean comfortable and quiet.

It is few years since premier embarked on their brilliant remake BUT the bathroom was clean but looks tired

2025-09-14 via Tripadvisor
J
jackSparrowFamily Couples Cornwall, England
6
Sad to say, won’t be staying again.
Pros:

Stayed here before leaving for an early flight. We’ve stayed many times before. Room clean, bed comfy but way too hot on a warm day. No air con.
Had a room on bottom floor so you can’t open the windows fully. Fan in room but too noisy. Didn’t get much sleep because of this.
Hotel has lost its appeal, its grubby with cigarette ends outside the door. Smokers loitering outside the entrance
The area has gone down hill, boarded up buildings and establishments. People using the car park as a race track.
Didn’t have breakfast as left early, and thank goodness we didn’t have it booked.
We ate at the Brewers Fayre the evening beforehand, as apart from McDonalds & KFC, that was the only choice. We wish we hadn’t.
Bar maid not the friendliest.
Sunday carvery finished at 4pm even though served until 6pm.
Flies in the vinegar! Didn’t notice until after we’d eaten, and yes we’d used it! Gross.
We won’t use this Premier Inn again for all these reasons.

2025-09-11 via Tripadvisor
T
toryd75 Family
10
Amazing time with Charli
Pros:

My sister and I came on the way to our last minute holiday. Charli was on the desk and she was so helpful and friendly. Excellent customer service! Also really clean place :)

2025-09-08 via Tripadvisor
R
R2298MYphilipg Couples
4
Disappointing Stay – Avoid Ground Floor Rooms
Pros:

I stayed here recently and unfortunately had a very poor experience. Being on the ground floor meant the window couldn’t be opened for security reasons, so there was no access to fresh air. This left the room feeling stuffy, and I woke up with a painfully dry throat. The air conditioning didn’t help either – it came on during the night and only made things worse by drying out my throat and eyes.

To make matters worse, the guest in the room above me was stomping around and making noise well into the early hours. As I write this at 2am, I have to be up in just one hour to go on holiday, and I’ve barely slept.

Sadly, this stay has put me off using this hotel again. If you do stay here, I would strongly recommend avoiding the ground floor rooms.

2025-09-07 via Tripadvisor
M
martinhK3728TK Business
10
Quality Stay
Pros:

A very warm welcome from Mandy and the whole team at Premier Inn Bristol South lots of car parking clean comfortable and secure rooms and excellent pub grub

2025-09-03 via Tripadvisor
J
jodit504 NONE
10
Good family friendly hotel
Pros:

Stayed here the night before a flight at Bristol airport. Having read some of the reviews I was apprehensive before we arrived.
Easy to find, easy to park and check in.
Our room was spacious and very clean. Clean bedding with extra pillows available. Plenty of room for our bags etc. Bathroom was immaculately clean with plenty of towels for all of us.
If you’re staying with children, there is a fabulous park over the other side of the carpark, worth a visit.
We had the unlimited buffet breakfast the following morning, it was good however, it was a little rushed as breakfast isn’t until 7am on the weekends and we needed to leave for the airport by 8am.
Would definitely stay again, all had a good night sleep and hotel was only 15min drive to the airport.

2025-08-31 via Tripadvisor
N
neilb902019 Friends getaway Manchester, Greater Manchester, England
10
Isaac from brewers fair next door brilliant - premier inn customer service rubbish
Pros:

The premier inn customer service was absolutely terrible. Was given room 125 which as soon a as we opened stank of damp - we requested a change of room which was a case of no we too full. No offer of discount or anything

WHEREAS the pub next door the manager Isaac was absolutely superb !!! He was so so helpful Infact all the staff were brilliant considering it was so busy. Isaac actually really made up for the poor experience at the hotel next door and the food was great too !

So huge credit to Isaac !

2025-08-30 via Tripadvisor
2
22ange NONE
10
Overnight stay
Pros:

We use this hotel everytime for an over night stay when flying , very close to airport and bristol attractions so its a perfect overnight stop for us . Hotel big clean and comfortable, staff are friendly and helpful

2025-08-27 via Tripadvisor
W
weetazzy NONE Dundee, Scotland
8
Bristol south 2 nights
Pros:

The hotel needs a little updating but staff are very nice rooms clean an tidy an plenty options in restaurant .and if there is anything I need staff are always available

2025-08-23 via Tripadvisor