Premier Inn Haverfordwest - North/A40

Floors were so badly creaking from above we could not get any sleep. TV remote controller was broken and there is no hand rose for the shower only a ceiling rose which means you cant have a shower without getting totally soaked. Parking was a joke. Would not recommend this hotel to anyone. The room is very badly sound proofed you could hear everything from everywhere especially the floor creaking.

Very friendly. Good hotel.
Very easy stay.
Good night's sleep.
Nice breakfast.
Convenient location.
Good value.
Would recommend 👌

We stayed at Premier Inn, Fishguard Rd, Haverfordwest. Exceptional friendly,helpful staff. Went over and above to make our visit pleasant .

Clean and tidy, has friendly staff.

Room wasn't very clean gave me wrong room will not return again as I've stayed in many and I have to say this is the worse one

Have stayed here many times over the last few years. Staff were friendly and helpful but the car parking prices are unreal. Once you’ve parked you can’t move your car or you have to pay every time you move it, £8 whether you are there 10 mins or 6hrs, or £15 over 6hrs.
So we parked up and we’re going to go out for a meal using the car, but to move the car once and return for the night is a whopping £20!!!
And that’s if you’ve managed to get a discount code or it would have been £23!!!’
Absolutely disgusting prices, I understand it’s not the Premier Inn’s fault but come on, basically putting another £20 on the price you’ve already paid for the room.
Needless to say, this will be our last visit to this particular Premier Inn, and that’s purely because of extortionate car parking charges.

This hotel is typical of all Premier Inns. It is situated in a very noisy area with no soundproofing and very drafty windows. The price is too expensive for what you get. The breakfast, although unlimited, is still very expensive.

Bar staff very nice. Tried to check in 10 minutes early and the reception lady (really unfriendly) just stated if you want to check in 10 mins early it’s £15. No customer service focus at all.

We were attending a family funeral near to the hotel and Premier Inn is usually our go to as family rooms are available or accessable rooms with access to the next room, in this instance we could not get either an accessable room which could fit another bed and there were no accessable rooms (not sure if not present in the hotel or simply not available). We phoned in advance and it was agreed that we could have a ground floor family room as my wife has mobility issues and uses a wheelchair, I explained that my wife was finding it very difficule or even impossible to poen the corridor doors whilst in her weelchair (corridor doors do not swing but open only 1 direction). On arrival we were given an upstairs room and told there were not family rooms on the ground floor, I did explain but was told that there was notihing available. I had asked in advance of the stay and again whilst at the hotel if my wife coulld use a room with a walkin shower or one of the accessable rooms with a wet room as she is unable to get into the bath, whilst I was told that this could be made available, when we asked we were informed that this was not now possible.

We organised a quick weekend break with my daughter and two grandaugters, both under 4 years old, to visit local attractions. The kid's loved staying at the hotel and were very excited by the breakfast choices. For us it was a nice relaxing stay. The hotel is easy to find, there are no parking issues and the staff are really friendly

The hotel rooms are typical Premier Inn, decent size, comfy bed, lots of hot water and endless top ups of tea bags, coffee sachets and milks. Other essentials may be purchased. Breakfast is a decent hot and cold buffet with good choice of options. There are high seats for younger children. My room was cold so the receptionist boosted my heating and loaned me a heater (FOI). Large car park near main roads. Pub / Bistro The Lost Coins is the other side of the car park (no hotel restaurant).

Hotel was good value as always with Premier Inn ands the room was nice and clean.
Service from staff on the morning I left was abysmal. Chloe, the young lady who said she was in charge also said she was still training and had only worked there for two weeks. Really ??? The most senior member of staff had worked there for two weeks and was still training. Come on Premier Inns, you should do much better than this.
Her reaction to my comment that I was getting unsatisfactory service was "That's Life".
Her interpersonal skills were non existent and this is someone who should definitely not be involved in the hospitality business.
As for the guy on the Reception Desk, Georgi I think his name was, you get more help from a brick wall and he wasn't interested at all in the issue.
I don't expect 5 Star treatment from a Budget Hotel Chain, what I do expect though is civility and a desire to deal with a Guest's problem.

The team were friendly professional attentive and kind . Nothing was too much trouble . We will stay there again because of the service and care we received .

As always, the Premier Inn had very good management and staff with excellent service. I found the style very friendly at all times. The breakfast was in a bar area with some chairs and tables and was adequate my advice is don’t go for your breakfast at a busy time, otherwise the whole hotel will be wanting breakfast at the same time. I use Premier Inn all over the country and found them all very good the beds are very comfortable. The rooms were very clean. Downside I felt they are cutting back a little bit here and there and it is beginning to become a little bit noticeable. But I can understand with the financial climate. I think it’s very well well worth staying at a Premier Inn and the one at Haywards Heath was absolutely as I would expect. Very close to the station and Waitrose if you need some extra bits. The only suggestion if they’re recycling the room cards, maybe they could give them a bit of a clean.

Great base to explore South Wales, ample parking, great breakfast and good Wifi , Pub next door serves good food too , excellent links to all major roads.

We booked our room on the phone to make sure we had an interconnecting room for our children.
We arrived at the hotel to be told there was a note on our booking but we hadn't paid for 2 rooms so they only had one. We were told on the phone we had booked 2 rooms together.
We rang and booked on the phone for this reason to make sure we had connected rooms. The member of staff on reception (who was in charge of the hotel that evening) rang their regional manager however no help. We were told we would have to pay for a second room. We were also told they may or may not have one and no compensation or reimbursement may happen even though it was their error. So at this point I was unclear if they had 2 interconnecting rooms available or not. We asked to speak personally to the manager and was told we weren't able to. The member of staff said he believed we had booked 2 connected rooms as it was odd it had been written on the notes. He even said something along the lines of 'Why would you need to write interconnecting room if you don't need one' however even though he said this he kept saying he couldn't help. In the end we had to take the room as my children were so tired and the interconnecting room that might have been available was given away to other checking in. We would have got on with it if it was just 1 night but we were staying 2 nights. Horrendous customer service! Also furniture in the room was broken. Avoid this hotel!

Lovely, welcoming staff. Air conditioning on before I arrived each time. Been going there for 4 years with work. Comfortable bed. Breakfast superbly cooked by Martin or Robert. Big, deep bath. TV large enough to see from bed. Ample parking. Little noise at night.
One, and only drawback, is the windows not opening. Apart from that the perfect stay.

I was met by Ben who checked me into my room. Ben was very polite, friendly and professional, and he made me aware of offers at the bar which was well received after a long day. My room was air conditioned, clean and comfortable.

Good hotel. Good location for the station and Haywards Heath. A bit pricey. Comfy room. Good bed and bathroom. Good facilities. Staff were all lovely. Could use just a bit more dusting and some doors etc are starting to look a bit shabby.

Stayed 2 nights while on holiday . Staff excellent especially Clare . Changed rooms for us to be close to one another without any fuss . Any query or request was met with polite efficiency and humour . Room comfortable and had everything required . Great location for accessing Neyland and Fishguard . Lovely pub next door .
Will definitely stay again 😊😊😊