Premier Inn Dumfries

Second time I have stayed here, great location, room nice and clean, staff were friendly, had lunch in the restaurant which was nice, great value too.

Another wonderful stay at one of my favourite hotels. Staff ate amazing and food delicious. Had breakfast and evening meals. Served by amber

Friendly, efficient, comfortable room, good breakfast 5🌟’s.
Excellent value and very comfy bed- slept really well.
I stayed overnight for a visit to family and it was ideal for me. I had everything I needed and it was easy to navigate the booking procedures

Great stay, clean room which was large. Bathroom immaculate and very peaceful. The breakfast was of good quality, buffet style and hot

Well located, the staff were wonderful, room was clean, bed was lovely and the breakfast was good.

One of the worst hotel ever stayed in . Room showing signs of decay. None of the usb points work. Complained at desk only to be told there was a Tesco over the road you could buy an adapter . The customer service button was hidden under a sign at reception. In a world that charging a phone is essentially you think it would be impossible not have working USB points.

Located right on the front to close to the RSS Discovery and the V&A. If travelling by train the station is a short walk. There is a good sized car park - cost is £8 per 24 hours. But get a voucher from reception prior to paying in order to get this discounted price.
We paid extra for a room with a waterfront and bridges view . Worth it for the small extra cost plus it faces away from the road.
Room - of a good size with good sound insulation. Bed as always was very comfortable. Shower was also good with lots of hot water and good pressure.
Wi-Fi - disappointing as could not get it to connect. Forgot to advise reception but was only there for 1 night.
Breakfast - served in the Beefeater restaurant which is part of the hotel complex. No problem being seated. Staff were very good and importantly the food at the buffet was regularly replenished and was always fresh and hot. A really good breakfast for the price and would recommend.
Dinner - we ate at a Turkish restaurant called Milas which was excellent.

This is a very good hotel. Infact the bed is so comfortable and soft to the extend that I over slept and missed breakfast which they promised to refund me back. The customer service is top notch. I had an emergency issue and Sean the Hotel Manager and Blair the receptionist came so fast and quick to my rescue, the fastest help have even see in my life. This people are the best, Also Yolanda is very polite good listener and help with my enquiry very helpful with a big smile that will melt your heart. Above all this is a good place to stay. Surely will be back. The beefeater is just another addition to the hotel and the sea view is amazing. Thank you all for having me. My first time in Dundee and you made it remarkable. Big car park, quiet hotel, clean, the accessible room is huge.

Angela was the most amazing server, person, was so kind, helpful, a big asset to the premiere Inn.
Will definitely stay here again for breakfast

I give a three star review purely because of the lovely and friendly waitress Angela. What a lovely helpful employee. Last nights receptionist needs re training re: booking in disabled people. Rude and unfeeling. When I pointed out that her manner was really not right, she spent five minutes at the front desk arguing as to why she was right.

Room good. Breakfast good choice.
Only niggle is you have to ask on the day to get your room cleaned.
We did this, but on the day we got clean towels , no clean cups bed not made, and no tea bags, milk or coffee. This was the Saturday.

We travelled to Dundee by train so the location of the hotel, a couple of minutes walk away, was ideal. It was also an ideal location for all of the museums, all in walking distance, that we visited during our week long stay. The staff were very friendly and accommodating. Our sleep during our stay was excellent.

Weve been to a few premier inns over the last few years and the team at breakfast in this one is top notch. They have a really nice vibe and everything is run really smoothly. Happy to help with allergies, friendly, obviously happy to work together, and supportive - especially Heather- massive thanks to her!

Room very clean and had everything we needed. Bar staff were friendly and Heather and Angela at breakfast were outstanding with their friendliness and service.

The duvet cover was ripped badly and didn’t notice until bedtime. I was catching my foot all night in it. Not happy about this.

The Premier Inn in Dundee is ideally situated on the waterfront next to Discovery Point and the V&A. It is a short stroll from the railway station and, if you come by car, there is plenty of parking. It is also convenient for the city centre.

Check in was very friendly and our sea view room on the second floor was as smart and comfortable as one would expect of this chain. As for the views - as you are literally only a few yards from the water’s edge, you get a panoramic view of the Tay with the low hills of Fife on the other side, and the road bridge to the left.

Over the years I’ve almost given up on the Premier Inn buffet breakfasts, but the ones we had here were pretty good as they were regularly replenished and decently warm. Also, as the hotel didn’t seem overly busy during our visit, there was plenty of room and a nice relaxed atmosphere in the restaurant.

Service throughout was friendly and efficient and this will certainly be our hotel of choice when visiting Dundee.

Comfortable and cosy place to stay with work a couple of nights. Breakfast was delicious, thanks Angela for the box to take some of the delicious croissants away with us!

We have stayed at Dumfries Premier Inn many times - it is in a great location and you are always sure of a warm welcome.
Breakfast is good and they treat allergies very seriously. Special thanks to Angela and Heather for looking after us. It was great to see you again and hopefully we will be back in 2026 😊

Hotel was busy but despite that the staff as so friendly and can’t do enough for you. Super comfy sleep and good food in restaurant.

Lovely food, lovely service, Heather and Angela really made us feel welcome. Thankyou! I will definitely be returning.