Premier Inn Glasgow Newton Mearns - M77 J4

We were here in March and all I can say is Wow..... what a transformation rooms are lovely and the restaurant and bar beautifully decorated- smaller but 'friendlier' staff are lovely will be back

I satyed at this hotel for 2 x nights this week. A special thankyou to all the staff at Premier Inn Newton Mearns (especially Paula) for a great service.
I was delighted to learn that I was the very first customer in the newly refurbished Restaurant. This new area was superbly finished (great decor), and the food and service was excellent.
I could not recommend this hotel enough. I will be booking next time I am on Business in the Glasgow area.
Bryan Knott

The hotel was undergoing some renovations and extensions but that was all ok as we knew that prior. The room itself was great as were all of the other staff with the exception of the staff member that checked us in. She was rude and very unhelpful, if I had not have pre paid o would have gone elsewhere. They provided some coffee and snacks as an alternate to breakfast due to the restaurant not being open. This was a nice touch. There is a good pub across the road that had good value meals and is very nice. As mentioned apart from the staff member and the fact we could net get a late checkout the place was great.

Even though there's extensive work going on at the moment, this Premier Inn is extremely well run, spotlessly clean and has excellent, friendly, helpful and welcoming staff. The Premier Plus room was lovely-very clean and comfy with a huge shower and all the nice Plus bits and bobs. I certainly recommend it there. The restaurant is currently closed but they offer complimentary pastries, fruit, tea and nice coffee to take back to your room from reception.

It looks like there in the middle of a expansion and renovation of the restaurant, so where's alot going on, and the parking lot is full

Place clean, room tidy, bathroom is newly renovated.
Most important thing is ..... air conditioning is strong !
This is fantastic for our family trip during the summer.

This hotel has the absolute worst WiFi of any hotel I have ever stayed in.
I am a business traveller and staying 4 nights. In the evenings I need WiFi to work and catch up. But I am unable to do anything. It is a complete waste of my time.
I even upgraded to the ultimate WiFi which is marginally better.

Premier Inn - sort it out. I have paid £120 per night for this. On that note, premier inn pricing is getting ridiculous. Stayed in Glasgow city centre south last week, understaffed in the restaurant, had to pay for parking.

They used to be my go to but not anymore.

If you are a business traveller and not bothered about WiFi then it is a nice and upgraded premier inn. Restaurant currently shut and parking very limited. Miller & Carter nearby and Waitrose over the road. Right on the M77 so a short journey to Glasgow.

Breakfast is a pastry and banana which they don’t charge for.

Pros
- Premier Plus rooms great with rain showers, chocolates and Nespresso machines.
- Welcome was good
- location is perfect

Cons
- Hotel is a building site - the restaurant was totally gutted so no breakfast or evening meal service - we found alternatives but a Premier inn should always have breakfast service. They did have coffee and a few pastries but this was inadequate.
- Fire alarms went off at 5am on the first night and we had to get out into the rain. Staff needed the fire brigade to reset the alarms and it seemed to be related to the building work.
- Parking very tight due to the building work - spaces have been repainted to make them narrower. Contractors parking in the customer car park didn’t help.
- Another car park that now has Anpr and parking pirates involved which was new since our last visit. A retrograde move by Premier Inn.

The room was clean & the staff friendly. However, the toilet roll holder was loose and span arround like a windmill. When my wife went to switch on the bedside wall lamp, the button dissappear into the light housing. The room was roasting and humid. The Room welcome pack was incorrect and missleading on how to use the room heating/aircon system. I had a dreadful nights sleep. In the morning there was steam around the window and puddles of water on the window ledge. Apparently it's down to you to read the online information on the heating/aircon system when you book your room. The Fire alarm repeatedly went off around 5pm on evacuating we met folk walking back to their rooms because reception had told them it was ok. When the fire alarm eventually stayed on folk started to leave the building to wait for the fire brigade to arrive and check that it was safe to return inside. I contacted the Guest Relation team to highlight these issues. Do not expect much, in fact, don't expect anything.

The property is under construction and no restaurant available. That made ot hard to judge staff. But there was a young deaf woman who cleaned rooms. She was extremely helpful when I needed more towels. The front desk was not manned at all times so I was lucky to come across her. She went out of her way to help me though she was clearly busy.

Nice hotel. Enjoyed the air conditioning.

Just had another excellent 3 night stay in Premier Inn Newton Mearns (Glasgow}.

Rooms are of v high standard compared to other Premier Inns we’ve stayed in and the reception team and hotel staff are doing a great job of looking after us despite the ongoing building work to upgrade and expand the hotel.

On arrival we had two small issues with the initial family room we were allocated relating to poor mobile phone signal and and adjoining door noise issue ( Room 111) but Louise on reception did a fantastic job of resolving both issues quickly by being able to move rooms around and suggesting we use the hotels WiFi to support WiFi calling on our phones.

Another great stay delivered by the team despite the ongoing work to upgrade the hotel even further. ( It’s already a high standard !)

Brilliant response from Louise on reception when I suffered a heart attack early Friday evening. Kept a cool head, called ambulance and relayed all relevant information to the emergency centre. Ambulance arrived in about 15 minutes and was in hospital shortly afterwards.

This is a very modern clean premier inn. Lovely shower room instead of shower over bath. Good location with an Aldi and Waitrose nearby. Drive into centre of Glasgow not the best as on local roads but ok. The reason not a 5* review was the std wifi speed was nearly nil. Very very poor.

Excellent experience, spotless room with incredibly helpful and friendly staff nothing was too much trouble will definitely return

We had a lovely, relaxing stay. Lovely and clean hotel. Beds were very comfortable. The staff were great! We will definitely stay again soon.

Great stay, wonderful staff as always, will definitely stay at this hotel again, clean comfortable exactly what I needed after a long day at work , thanks again to all

Booked twin room was staying with my sister on arriving our room was a double with a small single bed, not happy after over a hours wait got the twin room which we booked, the reception said I should have booked a zip and link bedroom to get a twin room but can not find that information on website only double,twin,family. The bar seemed to close early after being out for the day went to pub across the road

After watching the stereophonics last night, we got back to the room and had a great night sleep. A gorgeous hot shower in the morning and a great vegan breakfast. The staff very helpful and accommodating

Where to start 😱 rooms were clean but one pillow each on bed was inadequate. The air conditioning was a hit or miss and the Wi-Fi was shocking. But my biggest concern was why I was asked what time I would like breakfast as when I went down there was no hot food available. I stood for a few minutes being totally ignored by the chef before I accually had to shout over was there any sausage bacon blackphdding tomatoes ect as all that was there was 3 hash browns and a dish of mushrooms, he then looked up at me and said I am cooking them now when he did put some bacon out a woman went up before me and took 3 rashers leaving me one, this is absolutely unexceptable for a hotel offering bed and breakfast not to be able to provide the hot breakfast. Needless to say we checked out and had breakfast elsewhere. I will not be returning.

Stay there, clean and comfortable rooms and the staff are always so friendly.