Premier Inn Koeln City Centre

Parking was free (whilst multi-storey cannot be used) and very close. Very friendly. Everything was very clean and they have the comfiest beds!

A nice little hotel that's great for a stayover. Finding the hotel was easy enough and then getting up to the reception desk was as well. The self check-in kiosks weren't working so we had to buzz for someone, but we were only waiting about a minute until someone came and checked us in. The room itself was large, clean, and suitable for what we needed. We came back quite late after being out and getting back in with our key card was easy enough. All in all, a nice hotel!

Would recommend staying here , couldn’t fault it at all, clean, comfortable rooms, friendly staff and breakfast was great!

All the staff exceeded expections when my wife and I visited for a family occasion recently, however, Jimmy's assistance is of particular note.

We had a lovely time when we stayed. Great location. Great staff, very friendly, nothing too much trouble. The staff looked like a big happy family working together in the breakfast room. Highly recommend.

We enjoyed our stay .Staff were very friendly and sociable.Good choices of food .Every were was very clean .I would recommend the Premier Inn to any one .

As always, excellent staff, friendly and professional and the beds wonderful For us the Car parking arriving in the dark after a 5hour drive was very tiresome and not clear and took over half an hour to find a space some 100 yards away. Room was cold and it took too long to sort this. Tea/coffee room facilities was just 2 coffee sachets and 2 tea (we do not drink tea). Bar lager was served up in the bottle, we asked for glasses. Breakfast advertised 7am no coffee available until 7.50 but was good when it did arrive. Main cooked meal was not hot!. Our previous experiences of Premier Inn has always been excellent, sadly not on this occasion.

Everybody is very friendly and helpful and we like the fact that the parking is free for customers who checked in. We also prefer some vegetarian options for breakfast and restaurant staff were very helpful and cooked us vegan bacon and sausage.

A frequent stayer. Love this premier inn. Its locality and the surrounding area. Always a friendly greeting and rooms are always spotless. Nice touch with the personal message and mini chocolates left in our room too.

Stayed for my daughters dance competition, room was comfy and clean and everything we needed. Restaurant was really good, had a great deal on, main, pudding and drink £16 brilliant value and nice food! Staff really nice and helpful. Special shout out to Tess, receptionist and in the restaurant, she couldn't do enough for us. Really kind and helpful, even left a chocolate and a note wishing my daughter good luck in her competition. Thankyou again to her. Parking was ok, it does get busy as the car park is also shared with cinema and restaurants but the multi story across the road is free and I managed to get my t5 van in, just, and then moved it back to the car park out the front around 11pm ready for the early morning start.
Have stayed here twice now, and will book again next year. Brilliant location with m&s 2 min walk away.

Would definitely recommend this hotel

Ideal for what I needed - clean and easy to check in. Could have done with an extra towel but otherwise very good.

Rooms clean & tidy. Beds comfortable. Breakfasts great. Treated our grandson who has a gluten intolerance with the utmost care, even washing up cutlery separately.

Hotel is in a great location with lots of restaurants nearby. Great park close too for the kids. Restaurant staff went above and beyond to make sure we had all we needed at breakfast, they were so accommodating with one of our party who is gluten intolerant

Very nice hotel, this is the second time I have stayed at this hotel. Its clean tidy and warm. The staff were friendly. Its near the park for a walk, near the town.

Just really friendly helpful staff they were kind and caring and overall our stay was amazing. The man serving breakfast was telling us all the good places locally to go with kids. Food was good really good prices for a family and the rooms were set up perfectly they were able to get our rooms together which was a life saver when traveling with my wife and our 4 kids

A bit below average sadly.

Room is what you pay for, basic, not overly clean. Decent premier inn mattress but no windows to open and not a fully functional air conditioner.

Dinner was an utter shambles, 2 members of staff, serving, checking customers in, washing pots and taking orders. Only 4 tables in the restaurant were occupied, huge delay in order being taken, incorrect order came. Quality of the food not good, microwave lasagne made for an interesting night… once up In our room we had a tap on the door from a waitress asking for more money as we had things to eat out of the meal deal!? A lot of food choices and drinks sold out. All felt very chaotic. Breakfast was standard. Car park wasn’t easy and very busy, lovely park to walk across opposite the hotel.
All in all a quick pit stop to lay the head but won’t return sadly

Warm welcome from Sophia, lovely food and drink, the chef was super friendly and great with my autistic son.
Highly recommended.

Air-Conditioning not working.
Only on second night did they offer a fans.
Hallway stank of mould and other poor smells.
Staff argumentative and wouldn't move you. Instead argued and threatening behaviour. Completely unprofessional. Would avoid in future and would advise against staying.

Had a lovely last minute stay at this hotel. Beds were a lot better than I expected. Would recommend this hotel. Thankyou for a great nights sleep